Job Description

Title- Application Specialist - Bacteriology Work Location- Pune 1. Coordinate and provide consulting, technical training and on-going support on Company solutions. 2. Answer internal & external customer inquiries and ensure compliance with regulatory through timely and accurate documentation in ERP system (CRM). 3. Provide consistent follow up to ensure customer satisfaction and meet KPI. 4. Develop & retain business, strengthen customer relationship. 5. Make organizational recommendations around the equipment in order to optimize the workflow, JOB DESCRIPTION DOCUMENT address three dimensions: technical, quality and productivity (SOP) 6. Ability to perform routine training . 7. Promote Company solutions demonstration, evaluations, onsite visits on both pre and post sales 8. Enable Company customer in fully utilizing the technical potential of the solutions (interpretation of results, specimen management, workflow optimization). 9. Demonstrate a technical expertise which allows to easily take in charge new products and new technologies. Interested candidates can revert on kshama.k@head2hire.com Reach me at 7290007914 for more details