Educational Qualifications:Bachelors degree in Mechanical Engineering or equivalent technical degree/experience.Required Experience:Minimum 4 years of experience in Heavy Machinery and sales of Rotating Equipment.Experience with Axial Flow Fans (PA, FD, and ID fans) in industries like Thermal Power Plants, Cement Industry, and Steel Plants across PAN India.Familiarity with Industrial Sales in these sectors.Key Responsibilities:Sales Experience: Drive sales in Heavy Machinery, Rotating Equipment, and Industrial Sales for sectors like Thermal Power Plants, Cement, and Steel Plants.Customer Relationship Management: Establish and maintain strong relationships with customers.Tender and Contract Negotiations: Negotiate terms and conditions, and close sales agreements.Aftersales Support: Provide ongoing aftersales support to ensure customer satisfaction.Technical Expertise: Ability to read and interpret technical drawings and manuals.Presentations: Create and deliver technical presentations that demonstrate how products meet client needs.Pre-Sales Assistance: Provide pre-sales technical assistance and product education to customers.

Qualifications:Bachelor of Computer Engineering, Diploma in Computer Engineering, or Master of Computer Application (MCA).Key Responsibilities:First-Level Support (Helpdesk): Provide first-level technical support to end-users via phone, email, chat, and ticketing systems. Handle common issues like account locks, password expirations, and user setup across cloud services.Software Packaging & Deployment: Automate and package software installations using silent mode deployment techniques to ensure consistent software rollout across the organization.Operating System Management: Maintain and troubleshoot client operating systems, particularly in Windows environments.Virtualization Management: Support virtualized environments (mainly Hyper-V), ensuring optimal system performance and resource management.Issue Diagnosis & Resolution: Efficiently diagnose and resolve hardware, software, and network issues to minimize downtime.Documentation: Document all support tickets, troubleshooting steps, and resolutions. Maintain FAQs and self-help resources for common issues.Collaboration: Work with second-level support teams and escalate complex issues when necessary.Proactive Problem Solving: Identify recurring technical issues and address them to prevent future disruptions.Required Skills & Qualifications:IT Degree or Certification: Degree or equivalent experience in IT-related fields.Technical Expertise: Knowledge of current client operating systems (especially Windows) and experience with software packaging, silent mode installations, and virtualization technologies like Hyper-V.Troubleshooting Skills: Strong ability to resolve hardware, software, and network-related issues.Communication Skills: Excellent communication skills, with the ability to explain technical concepts to non-technical users.Customer Service Orientation: Strong customer service focus and a collaborative, team-oriented approach.Attention to Detail: High attention to detail in both documentation and problem-solving.Language Skills: Proficiency in German is preferred, as the role involves supporting the German-speaking region.

Required Skills:Experience in Heavy Machinery, Rotating Equipment, and Industrial Sales.Minimum 4 years of experience in sales, with an added advantage in the sales of rotating equipment.Bachelor's degree in mechanical engineering or equivalent technical degree/experience.Knowledge of Axial Flow Fans (PA, FD & ID fans in thermal power plants), Cement Industry, and Steel Plants.Ability to read and interpret technical drawings and manuals.Strong negotiation and sales closing skills.Capability to make technical presentations and demonstrate how products meet client needs.Experience in pre-sales technical assistance and product education.Providing after-sales support services.Job Responsibilities:Sales Experience: Handling sales for heavy machinery, rotating equipment, and industrial sales across PAN India, specifically in thermal power plants, cement industries, and steel plants.Customer Relationship Management: Establish and maintain relationships with existing and new customers.