Job Description

Platform vendor selection and vendor management Assist Lead Commercial Excellence in the selection and implementation of an SOP platform to enhance our sales and operations planning processes. Support in requirement gathering, design and implementation of the program. Assist in implementing the tools while managing project milestones and timelines Manage relationships with technology vendors and service providers to ensure alignment with business goals and optimal performance of implemented solutions. Ensure program is managed with timely interventions Technology integration and change management Seamless integration of SOP and CPQ tools with existing systems, facilitating efficient information flow and decision-making. Lead change management efforts from the tech side to drive adoption of new technologies across the organization, including training and support for end-users. Deliver deep analytics and business/customer facing applications, integrations with ERP and improve overall efficiency and customer experience. Support in value realization of the program and delivering business impact B2B e-Commerce Integration Enable accommodation of diverse customer and business needs and use cases. Drive the digital enhancement of Customer Self-Service, ordering and account management capabilities. Integration of IBP, E-commerce and CRM Systems: Implement a seamless integration between the IBP, CRM platform and the B2B e-commerce portal to ensure data consistency and provide a unified customer view. Operational Efficiency through cross functional collaborations Work closely with sales, finance, and operations teams to align technology initiatives with broader business strategies. Support in evaluation of cost savings and value realization from tech operational improvements. Analyze and drive employee productivity and resource utilization with help of technology. Qualifications: Bachelor Of Technology,Bachelor Of Science,MBA Report to: General Manager