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Transact BPO Services India specializes in providing business process outsourcing solutions across various industries.
Not specified
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
The Customer Support Representative is the first point of contact for customers seeking assistance via phone. They are responsible for providing excellent customer service, resolving inquiries and issues, and ensuring customer satisfaction.Required Candidate profileEducation: High school diploma or equivalent required. Bachelor's degree preferred.Experience:o Prior experience (1+ years) in a customer service role preferred.o Call center experience is a plus
Not specified
INR 2.25 - 3.25 Lacs P.A.
Work from Office
Full Time
Continuously update training content to reflect product changes and sales strategies.Develop skill-building exercises and activities to improve communication, rapport-building, and closing techniques.
FIND ON MAP
1. Are background checks strict?
A. Yes, employment and education are verified thoroughly.
2. Do they conduct hackathons?
A. Yes, both internal and external hackathons are conducted.
3. Do they offer joining bonuses?
A. Sometimes, especially for experienced or niche skills.
4. Do they offer upskilling programs?
A. Yes, they provide training via internal platforms.
5. Is prior experience necessary?
A. Not for fresher roles, but beneficial for lateral entries.
6. Is relocation required?
A. Yes, depending on project allocation and office location.
7. What are the common coding questions?
A. Array, string manipulation, and database joins.
8. What are the growth opportunities?
A. Clear promotion cycles and cross-functional roles exist.
9. What is the notice period?
A. Typically ranges from 30 to 90 days depending on level.
10. What is their work timing?
A. Mostly 9 to 6 with flexibility depending on the team.
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