Job Description

Job Summary: We are seeking a motivated and experienced Travel Consultant to join our team. The ideal candidate will have 2-5 years of experience in the travel industry, a strong passion for travel, and a proven track record of providing excellent customer service. You will be responsible for creating and booking travel arrangements, providing expert advice, and ensuring a seamless travel experience for our clients. Responsibilities: Consultation and Planning: Conduct thorough consultations with clients to understand their travel needs, preferences, and budgets. Create customized travel itineraries, including flights, accommodations, tours, activities, and transportation. Provide expert advice on destinations, travel trends, and visa requirements. Booking and Reservation Management: Book and confirm travel arrangements through various GDS systems (e.g., Sabre, Amadeus, Galileo) and online platforms. Manage reservations, including modifications, cancellations, and re-bookings. Negotiate and secure competitive rates with suppliers. Customer Service and Support: Provide exceptional customer service throughout the entire travel process, from initial inquiry to post-trip follow-up. Address client inquiries and resolve travel-related issues promptly and efficiently. Build and maintain strong relationships with clients. Sales and Promotion: Promote travel packages and special offers to clients. Achieve sales targets and contribute to the growth of the business. Stay up-to-date on industry trends and new travel products. Documentation and Administration: Prepare and process travel documents, including tickets, vouchers, and invoices. Maintain accurate client records and booking information. Ensure compliance with travel regulations and company policies. Qualifications: 2-5 years of experience as a Travel Consultant in a travel agency or related industry. Strong knowledge of travel destinations, airlines, hotels, and tour operators. Excellent communication, interpersonal, and customer service skills. Strong sales and negotiation skills. Ability to work independently and as part of a team. Detail-oriented and organized with excellent time management skills. Proficiency in Microsoft Office Suite. A passion for travel and a genuine desire to create memorable experiences for clients. A relevant travel diploma or degree is preferred. Knowledge of visa requirements for multiple countries.