Travel Desk Manager

Job Description

Job Summary: We are seeking a highly skilled and detail-oriented Senior Travel Desk Executive to manage and coordinate end-to-end corporate travel requirements. The role involves handling domestic and international travel arrangements, including flight and hotel bookings, visa processing, ground transportation, and overall travel coordination for employees and senior management. The ideal candidate will possess strong vendor management skills, a thorough understanding of corporate travel policies, and the ability to deliver efficient and cost-effective travel solutions. This position is based in Hyderabad and requires excellent organizational, communication, and problem-solving abilities. Key Responsibilities: Flight Bookings (International & Domestic): Manage complete flight booking lifecycle, from itinerary planning to ticketing. Ensure cost-effective bookings aligned with company policies. Maintain airline vendor relationships and corporate fare agreements. Hotel Reservations (International & Domestic): Coordinate with hotels globally and locally to secure reservations at negotiated corporate rates. Track and manage bookings for employees and guests, ensuring comfort and convenience. Visa Processing & Documentation: Facilitate end-to-end visa application process for business travelers. Liaise with embassies, consulates, and visa agencies for documentation, appointments, and follow-ups. Ground Transportation & Cab Bookings: Handle local and international cab arrangements, including airport transfers and full-day rentals. Coordinate with cab service providers to ensure timely and safe transportation. Travel Coordination & Itinerary Management: Prepare and share detailed travel itineraries with travelers and stakeholders. Act as a point of contact for real-time travel support, changes, and emergency rebooking. Travel Expense Management & Reporting: Track travel expenses and ensure compliance with budgets and travel policies. Generate regular reports for management on travel costs, patterns, and vendor performance. Vendor & Stakeholder Management: Manage and evaluate vendors (travel agencies, cab services, hotels) to ensure service quality. Negotiate terms and corporate contracts for better service and pricing. Key Skills & Competencies: Expertise in travel booking tools (e.g., Amadeus, Galileo, Sabre, or corporate travel portals). In-depth understanding of visa processes and international travel requirements. Strong communication, negotiation, and organizational skills. High level of accuracy, attention to detail, and time management. Ability to work under pressure and handle multiple requests simultaneously. Proficiency in Microsoft Office (especially Excel and Outlook). Educational Qualification: Bachelors degree in any discipline. Certification in Travel & Tourism Management is an added advantage. Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com