Travel Operation Intern

Job Description

Job Title: Travel Operations Intern Location: Indore, Madhya Pradesh Company: Safar Wanderlust Internship Type: Full-time Stipend and perk: ₹5000-₹10,000 per month ( one Free Trip ) About Safar Wanderlust: Safar Wanderlust is a leading youth travel company that specializes in curating adventurous and memorable travel experiences across India. We are known for our well-planned group trips, exceptional service, and passionate travel community. Join us to be part of a company that turns journeys into lifelong memories. Role Overview: As a Travel Operations Intern , you will be the first point of contact for customers, assisting them through phone calls and emails. Your role will be vital in ensuring a smooth pre-booking and post-booking experience for travel by providing accurate information, resolving queries, and offering exceptional support. Key Responsibilities: Handle incoming customer calls and respond to travel-related inquiries Reply to customer emails promptly and professionally Assist customers with trip details, booking procedures, and itinerary information Coordinate with internal teams to provide up-to-date and accurate information Maintain records of customer interactions and update internal databases Follow up with leads and help convert inquiries into confirmed bookings Provide support to existing clients before and during their trips Ensure customer satisfaction by offering timely and helpful responses Requirements: Currently pursuing a degree or diploma in Travel & Tourism, Hospitality, or a related field Strong verbal and written communication skills in English and Hindi Confident and professional telephone and email etiquette Ability to handle multiple customer queries with a calm and problem-solving attitude Basic computer skills and familiarity with tools like MS Excel, Word, and email platforms Willingness to learn and adapt in a fast-paced environment Preferred Qualifications: Previous experience in customer service or travel operations (preferred but not mandatory) Passion for travel and helping others plan great trips Ability to work independently as well as in a team What You'll Gain: Real-world experience in customer support and travel operations Opportunity to grow within a fast-evolving travel company Certificate of internship & letter of recommendation based on performance Learn the backend of how group trips are managed from inquiry to execution Networking opportunities in the travel and tourism industry One Free Trip from Company side How to Apply: Send your resume on hire@safarwanderlust.com or You can contact us +919202570569 Job Types: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹5,000.00 - ₹10,000.00 per month Schedule: Day shift Work Location: In person