Job Description

Job Description:We are seeking an experienced Operations Profiles to oversee our travel operations, including air ticketing, hotel reservations, cab services, and tour packages. The ideal candidates will have a strong background in the travel industry and excellent leadership skills. Key Responsibilities:Air Ticketing:· Book tickets through GDS software and other portals.· Liaise with airlines for best-negotiated fares.· Resolve issues related to airline tickets (bookings, cancellations, additional tickets).· Maintain strong PR with airlines.· Analyze air tour budgets and secure lower fares. Hotel Reservations:· Handle hotel reservations, ensuring timely and accurate bookings.· Negotiate competitive rates with hotels.· Maintain a database of preferred hotels.· Establish relationships with potential hotel partners.· Oversee billing processes and payment reconciliation. Operations Management:· Draft and implement corrective action plans and procedures.· Manage a team for demand planning and vendor negotiations.· Build long-term relationships with clients.· Stay updated with industry changes.· Assist with day-to-day operations and vendor management. Train & Bus Reservations:· Process and manage train and bus booking requests efficiently.· Verify and input client details into booking systems accurately.· Coordinate with vendors and suppliers to confirm availability and secure bookings.· Update and maintain Excel sheets with booking data, cancellations, and other relevant information.· Monitor booking schedules to prevent overbooking or service gaps.· Address client queries and provide excellent customer service.· Handle booking modifications, cancellations, and special requests.Fleet Management:· Handle Taxi Booking for clients, ensuring timely and accurate bookings· Collaborate with vendors to negotiate competitive rates.· Maintain a database of preferred Cabs and vendors , including their amenities, pricing, and policies.· Establish strong relationships to expand our network and offer a wider range of options.· Negotiate contractual agreements with Taxi vendors to secure favourable terms, exclusive rates.· Collecting payment from customers for booking, including cash, credit card transactions· Entering customer information into a computer system to issue tickets or update records.· Explain applicable fees and taxes for each ticket.· Helping clients with travel-related question Requirements:· Bachelor’s degree in Travel, Tourism, Hospitality Management, Business· Administration, or a related field.· 6 months -1 year of experience in travel management or travel operations.· Proven experience in managing corporate clients and complex operations.· Excellent communication, negotiation, and problem-solving skills.· Strong leadership and managerial skills.· Proficient in Microsoft Excel. Job Type: Full-timeWorking Days: 6 days a week (Monday to Saturday)Number of Openings: 10Salary Range: As per industry standardsApply now to join our team and contribute to our success in the travel industry.