Job Summary: We are seeking a highly skilled individual with strong proficiency in MS Excel (365 Suite) and a solid foundation in SQL. The ideal candidate should have significant experience with spreadsheets, including creating detailed, insightful reports. A good understanding of statistics and hands-on experience with statistical packages like SPSS, SAS, or similar tools is essential for analyzing large datasets. This role requires someone with a keen eye for data analysis and a solid ability to communicate findings effectively through well-organized reports. During a Typical Day, You ll Create, maintain, and update complex spreadsheets for data analysis and reporting. Utilize advanced MS Excel features (e.g., formulas, pivot tables, and data visualization) to generate detailed reports. Write and optimize SQL queries for data extraction, manipulation, and analysis. Perform statistical analysis on large datasets using statistical software such as SPSS, SAS, or Excel. Interpret and summarize data insights to provide actionable recommendations to stakeholders. Ensure data accuracy and integrity throughout the reporting and analysis processes. Collaborate with cross-functional teams to support data-driven decision-making and continuous process improvement. What You Bring to the Role Skills we are looking in priority: Very good proficiency in MS Excel 365suite Good knowledge of SQL is essential Significant experience with spreadsheets and creating detailed reports Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

What You ll Do What You ll be Doing Looking to hire great talent and make an impact on helping people elevate their careers in a mission and values driven global organizationIn this role, you ll meet recruiting targets in support of specific client needs. Youll work with the recruiting team to coordinate recruiting efforts and be responsible for your own recruiting goals as well. This may include community sourcing, screening resumes and applications, scheduling onsite interviews, assisting in completing reference checks, background checks, drug tests, and completing paperwork for each new hire. Ready to ensure a positive experience for every candidate You ll report to the Manager, Talent Acquisition. In this role, you ll impact the business through your recruitment initiatives During a Typical Day, You ll Candidate Identification: Use job boards, social media platforms, and other online resources to identify potential candidates. Engagement: Reach out to candidates through direct messaging, emails, and social media interactions to gauge interest and fit for open positions. Pipeline Management: Maintain and update a database of potential candidates, ensuring a steady flow of qualified talent. Collaboration: Work closely with the Talent Sourcing Manager and recruiters to understand job requirements and ensure a smooth handoff of candidates. Market Research: Conduct research on industry trends and competitor activities to inform sourcing strategies. Metrics and Reporting: Track and report on sourcing activities and outcomes, including response rates and conversion rates. What You Bring to the Role Minimum 2-year of experience in recruitment Time management skills with a focus on hitting goals and meeting targets Ability to articulate, interact and understand client needs and expectations Excellent verbal and written communication skills High level of integrity, judgment and follow-through Strong attention to detail What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https: / / mybenefits.ttec.com / manual for more information.

What You ll Do What You ll be Doing Looking to hire great talent and make an impact on helping people elevate their careers in a mission and values driven global organizationIn this role, you ll meet recruiting targets in support of specific client needs. Youll work with the recruiting team to coordinate recruiting efforts and be responsible for your own recruiting goals as well. This may include community sourcing, screening resumes and applications, scheduling onsite interviews, assisting in completing reference checks, background checks, drug tests, and completing paperwork for each new hire. Ready to ensure a positive experience for every candidate You ll report to the Manager, Talent Acquisition. In this role, you ll impact the business through your recruitment initiatives Recruitment Coordinator / Excel Expert (6 months contract) Handle all manual and data entry work on recruitment Should be excellent with Excel skills and should have 6 months to 1 year of relevant recruitment experience to understand the process quickly. Manage, non-critical, data entry, Scheduling of interviews, Assist the TA AMD Delivery team with their daily operations by taking care of time consuming and non-critical tasks. Work Experience 0.6 to 2 years

Job descriptionHealthcare Customer Service Representative (English Voice)Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Customer Service Representative - Voice working onsite in Mumbai, Maharashtra youll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in India says it all! What Youll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role1 Year min customer service experience requiredAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Must be able to work on a rotating schedule and weekends/holidays if needed.A Bit More About Your Role Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Must be able to work on a rotating schedule and weekends/holidays if needed. Our recruitment hub is open for walk-in applicantsMonday to Friday, between 10:30 am and 4 pm.Venue :-TTEC company, 4th Floor, Tower 3, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063 (Next to goregaon E metro station)For Query Can Reach out to between 10.30 am - 5pmEmail - aniket.chauhan@ttec.comWhatsapp - 7021135710

Oracle Techno-Functional Consultant is expected to be knowledgeable in end-to-end process flow of Oracle EBS Financials and provide technical architectural guidance to internal teams and customers using/adopting Oracle EBS R12 products and services. Responsibilities: 10+ years of Oracle EBS Financials (Functional Technical) experience. Should have functional experience in the EBS environment in Oracle General Ledger (GL), Account Payables (AP), Receivables (AR), Cash Management (CM), Fixed Assets (FA), Sub-ledger Accounting (SLA). Hands on Functional Setup and configuration of EBS modules. Support and Maintenance experience on any oracle apps releases. Good client facing attitude with strong business communication skills. Wide implementation experience in implementing Oracle Financials. Define new business requirements and provide gap analysis. Good Solutioning knowledge and working knowledge on mentioned modules inclusive of Configurations, Data and process flow, Accounting, Integrations. Provide functional validation and support. Responsible to develop ad-hoc SQL queries and reports, analyze complex data sets in response to Customer needs. Troubleshoot technical and functional issues involving SQL, PL/SQL, data fixes and provide solutions through configurations, setup changes Qualification: Any Graduation / Post-Graduation from recognized Organization

Job Summary: The Global Employee Engage Associate, being the center point of contact for employee engagement and communications, is responsible for the concept planning, development, coordination, and implementation of employee activities. He/she is also involved in the planning and execution of country-wide events. Now more than ever, the role is deemed to be critical in ensuring we continue to keep employees engaged through activities that cater to those working from home and those working on-site. Will also greatly involved in information dissemination and plays a key role in creating awareness on all company-initiated, program-driven, and department-led efforts, among others. During a Typical Day, You ll Planning, communication, and execution of large-scale/national and program/department-led ad hoc events. Lead and recruit site RAVE team to enhance employee experience. Talent auditions/coordination for employee events. Communication Weekly or bi-weekly 1:1 with site director to share upcoming events, status updates, etc. Participate in CLT meetings to understand business support priorities, share upcoming national and local event dates/details/leadership participation needed Update/maintain communication channels on-site Draft and distribute communications, update site Mosaic workspace, etc. Recognition Support, promote and execute global, national, and local recognition initiatives including Bravo Club, birthdays/anniversaries, performance recognition events. Community Support, promote and execute global, national and local Foundation initiatives. What You Bring to the Role Experience in employee engagement events would be preferred Should be a graduate/Masters degree in HR is preferred Good knowledge of Microsoft Office applications including Word, Excel and PowerPoint Excellent written and verbal comms skills Excellent interpersonal skills What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

The goals of the Senior Financial Analyst are rooted in the ability to manage the financial planning and analysis for the business and work among the multiple geographies around the globe. The Senior Financial Analyst will liaison with the global directors and synthesize the data into value-added forecast and recommendations to ensure a positive client experience. What you ll be doing: Under guided supervision, this position will be responsible for planning, forecasting, and reporting client profitability. The successful candidate will need to work independently across multiple internal groups and teams to get the data required to finalize their client profitability models. The successful candidate will demonstrate a willingness to learn the industry and how TTEC oversees their business to ensure they model accurately. Candidates must have demonstrated problem solving capabilities or a willingness to learn them to think outside of the box and the ability to adapt and overcome through different types of obstacles. The candidate must demonstrate good communication skills, both written and spoken. What you ll bring to us: Willingness to learn the business and use that knowledge to identify variances in operational and financial performance and research root cause with your operations partners and other teams involved in delivering to our clients. Ability to understand financial goals and targets. Leverage your skills with the help of your manager to ensure the variance between actual operational and financial results are within those goals and targets. Works with their manager and business leaders to strategize and model operational delivery that drives improvement in the business to achieve targeted results. Responsible for communicating financial and business results, future risks and opportunities to their manager. Participate in communicating results to the Finance team, Finance management, Executives and Managers, and other internal customers. Ability to prioritize work, plan ahead, and manage timelines with their manager to meet or exceed deadlines. Ability to communicate status of work, projects, and ad hoc efforts in a timely fashion both written and verbally. Learn to work in a matrixed organization where you will work with peers that are at, below, and above your role and/or skill set. Responsible for maintaining and implementing Excel based complex forecasting models to help predict and model company revenue and expense by client and line of business. These models are multi-variable month base Excel based models. Ability to manage annual, quarterly, monthly, and weekly reporting between forecast models and actuals results across a client and lines of business. Willingness to work across multiple teams to capture all the data necessary to report accurately for each reporting period. Ability to be consistent and follow modeling, file, and naming conventions. Ability to document your work effort weekly for status reporting to management. Ability to recognize when a model, process, or approach is not efficient or is broken. Ability to design the solution, including gaining agreement from your business peers and then implement the solution. In situations where the problem is too large to resolve yourself, ability to communicate the problem and participate in the solution. Willingness to take an Excel based modeling test as part of the application process. What skills you ll need: Must have experience in Excel based Financial Planning and Analysis (FP&A). Minimum 2 years experience preferred. Prior experience in business process outsourcing (BPO) industry or similar industry preferred. Experience in pricing and/or business case modeling a benefit, especially Excel based modeling. Ability to communicate at different levels both written and spoken. Demonstrated experience in Hyperion Essbase.

We are seeking a highly skilled and experienced Taleo Principal Analyst to work on the enhancement and support of our Taleo system. The ideal candidate will have a strong technical background and implementation and support experience. Key Responsibilities: Provide functional/technical expertise for new initiatives within the Taleo platform along with working as part of a larger team. Configure the Taleo platform to deliver value to external and internal users. Participate on project teams to deliver enterprise-wide solutions to complex business problems. Provide alternatives and recommendations on innovative technology solutions to meet the requirements of the business. Support the resolution of Tier 2 and Tier 3 issues across our web tools and integration services. Perform detailed configuration to meet functional requirements for enhancements and projects. Migrate code between environments according to a formal methodology. Consistently demonstrate a high aptitude, propensity to learn, passion for success, and willingness to challenge oneself and peers. Collaborate with cross-functional teams to identify and implement process improvements and system enhancements. Oversee the design, development, and deployment of new functionalities within the Taleo system. Ensure compliance with industry standards and best practices in IT management and Taleo support. Manage vendor relationships and coordinate with external partners for system upgrades and support. Develop and implement training programs for end-users to maximize the utilization of the Taleo system. Qualifications and Skills Education: Bachelor s degree in Computer Science, Information Technology, or a related field. A Master s degree is preferred. Experience: 8-10 years of full-cycle implementation and support experience in Taleo applications. Experience in corporate talent acquisition operations and strategy is valuable. Understanding of basic data architecture and integrations between core systems is valuable. Taleo Connect Client (TCC) integration experience required. Skills: Must be able to problem-solve and troubleshoot, with the ability to work independently in a dynamic team environment. Energetic team player with a can-do attitude, understanding that challenging, dynamic environments create opportunities. Experience using Agile methodologies to deliver solutions is a plus. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels. English proficiency is required. Ability to manage multiple projects and priorities in a fast-paced environment.

Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements. Ability to thrive in a fast paced, multi-cultural, customer-oriented environment. Ability to work days, evenings, and overnights; with weekends and after-hours on-call as required; 24x7 support. Requires a minimum of 5-6 years experience in the database administration and automation role. Proficient working knowledge and implementation skills of Linux, Windows, and AIX Deep understanding of database platforms such as BigData, AzureSQL and Working knowledge of custom and commercial application integration methods to databases utilizing APIs and best query practices Comprehensive knowledge around database architecture, management, upkeep and administration of DBs. Mid-level certification or equivalent experience with DB manufactures or industry standard. (Microsoft, Google, Oracle, MariaDB or equivalent work experience of 4-7 years).

We are seeking a highly skilled and experienced Manager of IT to lead the enhancement and support of our Oracle E-Business Suite (EBS) HRMS system. The ideal candidate will have a strong technical background, exceptional people management skills, and a proven track record in process design and organizational management.Key Responsibilities:Lead the enhancement and support of the Oracle EBS HRMS system, ensuring optimal performance and alignment with business objectives.Manage a team of IT professionals, providing guidance, mentorship, and performance evaluations.Collaborate with cross-functional teams to identify and implement process improvements and system enhancements.Develop and maintain metrics to measure the effectiveness and efficiency of the EBS HRMS system and related processes.Oversee the design, development, and deployment of new functionalities and modules within the Oracle EBS HRMS system.Ensure compliance with industry standards and best practices in IT management and HRMS support.Manage vendor relationships and coordinate with external partners for system upgrades and support.Develop and implement training programs for end-users to maximize the utilization of the HRMS system.Qualifications:Bachelors degree in Computer Science, Information Technology, or a related field. A Masters degree is preferred.Minimum of 10 years of experience in IT, with at least 5 years in a managerial role overseeing Oracle EBS HRMS systems.Strong technical skills in Oracle EBS modules, including Core HR,Payroll and Benefits.Proven experience in people management, with the ability to lead and motivate a diverse team.Excellent organizational and process design skills, with a focus on continuous improvement.Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.Experience in developing and tracking key performance indicators (KPIs) and metrics.Relevant certifications such as Oracle Certified Professional (OCP), Project Management Professional (PMP), or ITIL certification are highly desirable.

Work Experience2+ years(Campus Recruitment mandatory)Job Description Minimum 2-year of experience into CAMPUS RECRUITMENT Should be willing to travel across India for recruitment activities Good to Have Non-IT bulk hiring experience Time management skills with a focus on hitting goals and meeting targets Ability to articulate, interact and understand client needs and expectations Ability to influence others by example, coaching, and mentoring Excellent verbal and written communication skills High level of integrity, judgment and follow-through Strong attention to detail

Healthcare Customer Service Representative (English Voice)Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Customer Service Representative - Voice working onsite in Mumbai, Maharashtra youll be a part of bringing humanity to business.#experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in India says it all!What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role1 Year min customer service experience requiredAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.A Bit More About Your RoleSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Our recruitment hub is open for walk-in applicantsMonday to Friday, between 10:30 am and 4 pm.Venue :-TTEC company, 4th Floor, Tower 3, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063 (Next to goregaon E metro station)For Query Can Reach out to between 10.30 am - 5pmEmail - aniket.chauhan@ttec.comWhatsapp - 7021135710

What You ll Do What You ll be Doing Looking to hire great talent and make an impact on helping people elevate their careers in a mission and values driven global organizationIn this role, you ll meet recruiting targets in support of specific client needs. Youll work with the recruiting team to coordinate recruiting efforts and be responsible for your own recruiting goals as well. This may include community sourcing, screening resumes and applications, scheduling onsite interviews, assisting in completing reference checks, background checks, drug tests, and completing paperwork for each new hire. Ready to ensure a positive experience for every candidate You ll report to the Manager, Talent Acquisition. In this role, you ll impact the business through your recruitment initiatives During a Typical Day, You Candidate Identification: Use job boards, social media platforms, and other online resources to identify potential candidates. Engagement: Reach out to candidates through direct messaging, emails, and social media interactions to gauge interest and fit for open positions. Pipeline Management: Maintain and update a database of potential candidates, ensuring a steady flow of qualified talent. Collaboration: Work closely with the Talent Sourcing Manager and recruiters to understand job requirements and ensure a smooth handoff of candidates. Market Research: Conduct research on industry trends and competitor activities to inform sourcing strategies. Metrics and Reporting: Track and report on sourcing activities and outcomes, including response rates and conversion rates. What You Bring to the Role Minimum 2-year of experience in recruitment Time management skills with a focus on hitting goals and meeting targets Ability to articulate, interact and understand client needs and expectations Excellent verbal and written communication skills High level of integrity, judgment and follow-through Strong attention to detail

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Team Lead working onsite in Ahmedabad, India youll be a part of bringing humanity to business. #experienceTTECWhat Youll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’llCoach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projectsManage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when neededUtilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processesImpact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the RoleAssociate degree, technical school, or equivalent work experiencePromote a performance-driven culture and always work towards reaching for amazing, mentor and inspire othersUtilize time management skills and manage priority tasksEngage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasksCustomer-focused mindsetComfortable with computer systemsWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit https://mybenefits.ttec.com/?manual for more information.