Achieve sales targetIdentify new business opportunities and expand market presence.market researchMISPerks and benefitsSALES BASED INCENTIVE AND ANNUAL BONUS

General Manager Steer Operations, Lead People, Drive GrowthLocation: Chennai, India (Full-Time, Office-Based) Company: UCAL Exports (Part of the UCAL Group)The OpportunityUCAL Exports, part of the 100-year-old UCAL Group, is a fast-growing company revolutionizing the automotive genuine parts industry. As we scale, we need an exceptional General Manager to lead our day-to-day operations, ensuring that our teams function smoothly and efficiently.This is a high-impact leadership role where you will be the right-hand person to our UK-based COO. You will manage cross-functional teams, streamline processes, handle escalations, and drive operational excellence—all while maintaining a calm, authoritative presence that keeps the business on track, even in challenging situations.If you’re a structured, process-driven leader who thrives on bringing order to complexity, managing diverse teams, and driving efficiency, we want to hear from you! Why This Role Matters Be the Anchor – You will be the go-to leader ensuring our teams operate efficiently and harmoniously. Lead People, Not Just Processes – Your ability to understand, manage, and motivate people will define your success. Define & Refine Operations – You will identify bottlenecks, optimize workflows, and improve processes across departments. Directly Impact Growth – Our business is scaling fast, and your leadership will directly contribute to our success. The Calm in the Storm – In moments of crisis, you will be the steady hand guiding the ship with confidence. A Key Leadership Role – This is a position of authority and trust, reporting directly to the UK-based COO. Your Responsibilities Drive Operational Excellence – Oversee daily operations across all key functions, ensuring smooth coordination between teams. Process Optimization – Define, refine, and improve workflows to enhance efficiency and reduce waste. Manage & Lead People – Motivate, develop, and handle teams with authority, empathy, and fairness. Escalation & Crisis Management – Be the final escalation point for critical issues across Pricing, Sourcing, Vendor Management, Logistics, and beyond. Stakeholder Management – Engage with suppliers, customers, and internal teams to resolve conflicts with professionalism. Business Acumen – Quickly understand and navigate all aspects of the business to make informed decisions. Senior Leadership Reporting – Provide structured reports, insights, and recommendations to the COO and executive leadership. Navigate Office Politics (Without Playing Them) – Maintain integrity while steering through complex workplace dynamics. What We’re Looking For Structured & Process-Driven – You bring clarity and order to complex business operations. Exceptional People Management – You handle difficult personalities, diffuse conflicts, and inspire teams to perform at their best. Crisis Management Skills – You stay calm, composed, and solution-focused under pressure. Strong Leadership Presence – You command respect and trust from teams, vendors, and senior leadership. Business-Savvy & Quick Learner – You can grasp business operations rapidly and make sound decisions. Excellent Communicator – You can convey complex ideas clearly and diplomatically across all levels of the organization. No-Nonsense, Results-Driven – You don’t waste time on office politics—you focus on getting things done. What You Bring to the Table 10+ years of experience in operations management, general management, or a similar leadership role. Proven experience managing cross-functional teams in a mid-to-large-sized business. Strong problem-solving & conflict-resolution skills – you thrive in challenging situations. Fluency in English & Tamil preferred – to engage effectively with teams, vendors, and partners. Experience in B2B, logistics, supply chain, or process-driven industries is a plus (but not mandatory). Why Join Us? Leadership Role with Impact – You will be the operational backbone of a fast-growing company. Competitive CTC with Performance-Based Bonus – We reward results, not just years of service. Stability + Growth – Enjoy the best of startup agility and corporate financial strength. Direct Access to Global Leadership – Work closely with our UK-based COO and senior executives. . How to ApplyIf this sounds like the kind of challenge you’re ready for, apply now!To help us identify the best candidates, please answer these two questions in your application:1 Tell us about a time you had to manage a difficult team or stakeholder situation. How did you handle it? 2 Describe a time when you implemented a process improvement that had a major impact. What was the challenge, and how did you overcome it? We’re looking for a leader, not just a manager—if you’re ready to step up, we want to hear from you!