The Consultant is responsible for creating solutions for different US based clients to meet their interfacing requirements with UKG products in their environment. The interfacing requirements could be creating different kind of output files using Dell Boomi. The Consultant should have in-depth knowledge of the WFM concepts and some knowledge of related tools which will assist in creating these customized solutions.The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. They will work remotely to implement and support the UKG Dimensions Implementation and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.Other responsibilities will include the following customer related tasks:Using Professional Services concepts, implement software in various environmentsFollow the SDLC process to provide the solution for InterfacesUnderstanding the requirements from the clientPreparing the design documentCoding, testing and deploying the interfacesUser Acceptance Testing supportCoding, testing and deploying the interfacesDeploy and release to production environmentFinal hand off to global supportUpgrading existing UKG customers from lower versions to a more compatible and recent version. This will include porting of the full-suite UKG implementation and delivering it as a like to like solution. Overall, understanding of the UKG solution is a must for successfully upgrading and deploying the solutionThe Consultant should show the flexibility for taking calls in the evening with the client and the US team members. In certain scenarios, they will be required to support major releases and upgrades during US hours.Qualification:Bachelors degree or equivalent in Computer Science or related fieldAt least 8-10 years of industry experienceExperience in creating interfaces for upstream/downstream using Dell BoomiDomain knowledge of HCM/WFM is an additional advantageInvolved in design, build, test, deploy and scheduling the Integration process involving third party systemsDesigned and developed integration using Boomi AtomSphere integration platform or similar Integration ToolsExperience in Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations would be good to haveKnowledge on Rest API, SOAP framework, XML, Web service design would be good to haveExcellent oral and written communication skillsGood customer interfacing skills

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you.Job Description:The Integration Consultant is responsible for creating solutions for various US-based clients to meet their interfacing requirements with UKG products in their environments. This includes generating different types of output files using XML/XSLT. The selected candidate will utilise the defined implementation process to achieve established milestones and targeted completion dates. They will work in Hybrid Mode to implement and support the UKG Ready Integrations and will collaborate closely with UKG Managers to complete tasks delegated by the Managers toward completing integrations.Key Responsibilities:Follow the Software Development Life Cycle (SDLC) process to provide solutions for interfaces.Understand client requirements and translate them into required integrations.Code, test, and deploy interfaces to meet customer needs.Work closely with UKG Managers to complete tasks related to integrations.Maintain flexibility to take calls in the evening with clients and US team members.Support major releases and upgrades during US hours when necessary.BE/ B Tech or Master's degree in Computer Science or a related field.At least 5+ years of industry experience.Must to have:- o Excellent oral and written communication skills.o Should be able to read an XML and follow the data flow as per the XML.o Should be able to co-relate between various types of files and their parsed XMLs; i.e. Fixed Width flat file to XML; CSV to XML; etc.o Should have a good understanding of the structure of an XML; i.e. Opening & Closing of Tags; Attributes, Nested Tags, and logical operations within Tags.o Should have good logical skills i.e. should be able to utilize pre-defined XML functions for making a logical operation. E.g. Switch Cases; Filters, etc.o Should have a basic understanding of nested FOR loops, this will be used in daily XML operations.Good to have:-o Experience in creating interfaces using tools/languages.o Domain knowledge of Human Capital Management (HCM) and Workforce Management (WFM).o Experience in designing, building, testing, deploying, and scheduling the integration process involving third-party systems.o Knowledge of REST API, and SOAP framework.o Strong customer interfacing skills.

Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation.Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an automate everything mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability.Primary/Essential Duties and Key Responsibilities:Engage in and improve the lifecycle of services from conception to EOL, including: system design consulting, and capacity planningDefine and implement standards and best practices related to: System Architecture, Service delivery, metrics and the automation of operational tasksSupport services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysisCollaborate closely with engineering professionals within the organization to deliver reliable servicesIdentify and eliminate operational toil by treating operational challenges as a software engineering problemActively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomesGuide junior team members and serve as a champion for Site Reliability EngineeringEngineering degree, or a related technical discipline, and 10+years of experience in SRE. Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java)Knowledge of Cloud based applications & Containerization TechnologiesDemonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracingAbility to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon themWorking experience with industry standards like Terraform, Ansible.(Experience, Education, Certification, License and Training)Must have hands-on experience working within Engineering or Cloud.Experience with public cloud platforms (e.g. GCP, AWS, Azure)Experience in configuration and maintenance of applications & systems infrastructure.Experience with distributed system design and architectureExperience building and managing CI/CD Pipelines

Your main responsibility is to ensure that the day-to-day operations of the department are running smoothly. You will also drive process standardization, automation, and improvement in all aspects of Tax to ensure their scalability and continuing effectiveness. In relation to this, you will lead the development and formal documentation of processes and internal controls. You are expected to foster relationships with senior internal stakeholders by establishing and maintaining exceptional business relationships and working collaboratively with other organizational teams.Essential Duties and Responsibilities:Strong problem solving, time management and priority setting skillsDevelop strong relationships and alignment with our internal partners.Ensure that all daily production requirements are completed each day with sufficient documentation to enableDrive the establishment and refinement of the UKG Services process methodology and best practicesGenerate operational metrics to communicate and manage the performance of the production teamFacilitate the delivery of training as required by internal or external customersPerforms interview process for new hires for roles within team.Builds and maintains strong peer relationships within the team and across the organization.Train team members on new or enhanced operation procedures and policies.Implement quality control measures.Other duties may be assigned from time to timeQualification:Overall Experience should be around 8 to 124+ years of team leading or supervisory experience leadership roleExperience supervising Tax/Payroll Team representativesStrong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portionFPC or any Payroll related certification3+ years of process/operational excellence experiencePreferred Qualifications/Skills:4- 5 + years of US Payroll/ US Taxation and/or services industry experienceWorking knowledge of UltiPro is a plusMust be proficient in Microsoft Office (Excel, Word, and PowerPoint)Interpersonal Skills:Excellent written and verbal communication skillsConflict resolutionManagement experienceExcellent customer service skillsAbility to handle multiple tasks under tight deadlinesHighly motivated and team oriented

Responsible for UKGs data network infrastructure including but not limited to routers, switches, firewalls, network taps, tools, and load balancers(both physical and virtual) and public cloud networking.Provide sound problem determination and resolution, document methodologies, thorough knowledge of data network management, execute hardware and software installations, and performance tuning and recoveryImprove, innovate, and create enhancements to existing processes and policiesProcure, track and renew SSL certificates issued by Trusted CAsProvide and maintain clear, consistent, and accurate documentation of network topologies and standards, including documentation of ISO and other related standards and/or regulatory complianceAvailability for on-call rotation and work on projects outside normal working hoursResponsible to work on project tasks related to provisioning, break-fix, enhancement and new initiatives along with maintaining, troubleshooting, and supporting all migration and changes to the environmentsTroubleshoot network issues using packet analysis tools and other standard network tools and would be expected to coordinate with domain architects as per the requirement.Follow routine operational tasks such as device backups, code management, configuration compliance, reporting, environmental and performance management while adhering to security policiesPerform all tasks within security, governance, and compliance standards and guidelinesResponsible for coordination with product and business stakeholders to understand the requirements from network perspective and plan the implementation accordingly.Minimum of 8 years of technical network engineering experienceHands on experience of minimum 3 years on Public Cloud (GCP, Azure, AWS) is necessaryHands on experience on IaC Tools (Terraform, Ansible) is necessaryPrevious work experience of following change management procedures and maintaining a highly available infrastructureExperience working in a distributed multi-data centre SaaS environment.Experience with Cisco TechnologiesExperience with Juniper TechnologiesExperience with F5 TechnologiesKnowledge of routing concepts and protocols (RIP, EIGRP, IGRP, OSPF, BGP, HSRP, VRRP, route redistribution etc.)Knowledge of SSL management and certificate expiration datesLAN switching Internetworking to include VLANS, spanning tree, trunking, port aggregation, and segmentationExperience of working on Next Generation Firewalls(Fortinet, Palo Alto etc.)Experience and knowledge working with tunnelling technologies including IPSEC and SSL VPNs and GRE tunnellingMust understand load balancing strategies/ techniques, expertise in application switching/traffic management, knowledge of persistence and SSL certificatesExperience with protocol analysers and related network diagnostic toolsExperience in Network management and monitoring systemsMicrosoft Windows general internetworking and troubleshooting knowledgeExperience working in support of WAN connectivity and internet service providersKnowledge of Infrastructure security aspects would be beneficialKnowledge of the Agile ways of working would be beneficialPreferred Qualifications/Skills:CCNA, CCNP, JNCIA, JNCIS, Public Cloud certifications a plusSelf-motivated and capable of working effectively without supervisionExceptional written & communication skillsStrong organizational skillsProblem-solving expertiseMulti-tasking abilitiesDetail oriented

Linux, GCP Cloud, GCP IAM, Splunk, and Grafana SpecialistPosition Overview:Experienced Linux and Cloud Infrastructure Specialist with expertise in managing GCP Cloud services, GCP Identity and Access Management (IAM), monitoring systems with Splunk, and visualisation using Grafana. Responsible for deploying, securing, and optimizing cloud environments, monitoring infrastructure health, and automating processes to ensure robust, scalable, and secure operations.Key Responsibilities:Linux System Administration:Administer, configure, and troubleshoot Linux environments (Ubuntu, CentOS, RHEL) both on-premises and in cloud environments.Perform system upgrades, patch management, security hardening, and automation of administrative tasks using Shell scripting and Ansible.Monitor system performance, manage disk space, user accounts, and configure backup solutions.Google Cloud Platform (GCP):Design, implement, and maintain scalable cloud infrastructure on GCP using Compute Engine, Kubernetes, Cloud SQL, and Cloud Storage.Architect and deploy resilient cloud solutions, ensuring high availability and disaster recovery plans.Implement infrastructure as code (IaC) using Terraform or GCP Deployment Manager for automated provisioning and environment consistency.GCP IAM (Identity and Access Management):Manage and secure cloud access with GCP IAM, defining roles, policies, and permissions to adhere to the principle of least privilege.Configure service accounts, OAuth2 authentication, and manage API access for applications.Regularly audit IAM policies and ensure compliance with organizational security protocols.Monitoring & Logging (Splunk & Grafana):Set up, configure, and manage Splunk for log ingestion from multiple cloud and on-prem sources, create custom queries, dashboards, and alerts for real-time monitoring.Analyze system and application logs in Splunk to troubleshoot issues and generate insights into system health.Build and maintain Grafana dashboards for real-time visualization of system metrics, including CPU, memory usage, network traffic, and custom KPIs.Create and manage alerting systems in both Grafana and Splunk to proactively monitor performance thresholds and security events.Security & Compliance:Implement security best practices for cloud environments, including IAM policies, firewalls, VPN configurations, and data encryption.Conduct vulnerability assessments, log analysis, and continuous monitoring to ensure the security of cloud and on-prem systems.Ensure compliance with regulatory standards and internal governance through proper audit logging and access control mechanisms.Automation & Scripting:Automate routine cloud and system operations with Shell scripts, Python, and tools like Terraform and Ansible.Implement auto-scaling policies and load balancing solutions in GCP to optimize resource utilization.Deploy and manage CI/CD pipelines for efficient software delivery and infrastructure updates.Troubleshooting & Incident Management:Actively monitor systems, troubleshoot performance issues, and resolve outages using logs, monitoring tools, and performance metrics.Lead root cause analysis for critical incidents and drive system reliability improvements.Collaborate with cross-functional teams to ensure optimal cloud performance and availability.Qualification: Bachelors degree or Masters degree in Information Systems, Information Security, or related fieldsRequirements:Experience:6-7 years of hands-on experience in Linux system administration, GCP cloud services, IAM management, and monitoring tools like Splunk and Grafana.Technical Skills:Linux: Extensive experience with RHEL, CentOS, Ubuntu.GCP: Proficient in Compute Engine, Kubernetes, Cloud Functions, VPC, Cloud SQL, and Storage.IAM: Strong expertise in managing GCP IAM roles, policies, and service accounts.Monitoring: Deep knowledge of Splunk for log management, alerting, and dashboard creation.Grafana: Experience with creating and maintaining dashboards, integrating data sources, and alert management.Automation: Scripting with Bash, Python, and experience with IaC tools like Terraform and Ansible.BRS & SMTP: Knowledge on Backup and recovery Solution and SMTP would be a plusCertifications (Preferred):Google Cloud Professional or Cloud Security Engineer.Splunk Core Certified Power User or Admin.Red Hat Certified Engineer (RHCE).

About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities.Responsibilities Value Stream Management: Drive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar.Project & Program Management: Work closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes.Technical Acumen: Apply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines.Reporting & management: Create, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement.Stakeholder Communication: Collaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks.Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First.Process Improvement: Understands Organizations Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams.Basic QualificationsBachelors degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts.Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts.Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions.Sound presentation skills including creation and delivery of leadership decks. Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment.Able to perform in a hybrid-office role, requiring three or more days per week in the office.Preferred Qualifications Experience with UKG Product Suites, Payroll or Payment Services knowledge .Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback. Experience with Aha!, JIRA, Confluence, PowerBI.Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM

The Lead Engineer is responsible for creating solutions for global customer needs to meet their interfacing requirements with UKG's products in their environment. The interfacing requirements could be creating different kind of repeatable and highly configurable Boomi integrations and BPM Activiti workflows and creating automated test scripts to test the integrations. The Engineer should have in-depth knowledge of the Boomi and some knowledge of related tools like Postman which will assist in creating these customized and repeatable solutions.The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. They will work closely with team for development tasks and will work closely with the UKG Product Management team.Other responsibilities will include the following tasks:Understanding the requirements from the product managersCreating Functional requirement document enlisting detailed user stories and use casesComing up with detailed technical test cases for functional requirements in close collaboration with business analystHelping Architects in preparing the design document and recommendations for optimal solution approachCoding, testing and deploying the Boomi interfacesCoding, testing and deploying the Activiti BPM workflowsCreating Groovy scripts to be used in Boomi integrations and Activiti workflowsCreating automated test scripts to test Boomi iPacksWorking closely with developers to resolve technical issues in Boomi, Groovy and ActivitiOwning technical delivery for assigned projects to deliver within timelines and with good quality

We are seeking a highly experienced Principal Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. You will drive technical strategy, lead large-scale projects, and mentor engineers across the organization. As a Lead Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of highly complex software systems.Responsibilities:Software Development: Write clean, maintainable, and efficient code for various software applications and systems.Technical Strategy: Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view.Impact: Impact the achievement of area/group objectives. Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes.DevOps Model: Oversee CI/CD pipelines, ensuring efficient build, test, and deployment phases. Take ownership from working with product management on requirements to designing, developing, testing, deploying, and maintaining software in production.Testing: Build testable software, define tests, focus on quality(unit testing, system testing, user acceptance testing) automate tests using tools (e.g., JUnit, Selenium) and design patterns leveraging the test automation pyramid as the guide.Code Review: Conduct comprehensive code reviews, providing constructive feedback and ensuring adherence to best practices.Mentorship: Provide technical mentorship and guidance, fostering a culture of learning and continuous improvement. Mentor junior engineers on taking ownership of the full lifecycle of services and features.Documentation: Develop and maintain comprehensive technical documentation for software applications and systems.Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (e.g., CoPilot).Minimum Qualifications:Bachelors or masters degree in computer science, Engineering, or a related technical field8+ years of professional software development experience.Deep expertise in programming language SCALA Experience building and maintaining scalable applications using Scala technologies, Play and Docker containers.Demonstrated proficiency with developing web services, mostly RESTful API.Proficiency with Git GitHub as a version control system.Experience with PostgreSQL as well as in Unit testing.Knowledge of Cats, Ansible, Kubernetes, Redis, Sbt, Odin is a plus.Knowledge of CI/CD and DevOps practices preferred.Proficiency with cloud technologies like Azure, AWS, GCP, and version control systems like GitHub.Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality software solutions.Proficiency in building telemetry or observability as part of the development process.

Key Responsibilities:1. Project Management:Lead and manage projects related to strategic initiatives and/or events, including pre-event preparations and post-event evaluations.Collaborate with senior leadership and key stakeholders to define project objectives, ensuring alignment with the companys strategic goals.Develop detailed event and project plans, including budgets, timelines, and key performance indicators (KPIs).Provide administrative leadership and management on key organizational and strategic business projects.Manage primarily internal projects of small/medium sizes with varying complexity and impact.Lead project teams by performing project administration, project tracking, reporting, and other team-related activities.Maintain project status, provide weekly status reports, and other administrative tasks as needed.Facilitate meetings and successfully manage virtual project teams.Provide clear and accurate communication, promoting project visibility to stakeholders.Develop and maintain project plans.2. Event Management:Oversee aspects of event planning and execution related to senior leadership vision and expectations, including creative, narrative, and overall experience.Partner with internal teams and external vendors to ensure seamless execution of events.Manage logistics related to senior leadership involvement as needed.Compile comprehensive reports on event and project outcomes, including attendance, financials, and stakeholder feedback.Maintain comprehensive documentation related to project and/or events planning, execution, and evaluation.Prepare and present reports on progress, outcomes, and lessons learned to senior management.Coordinate necessary preparation of logistics, materials and administrative planning to ensure a successful program deliveryQualifications:Bachelors Degree and/or equivalent work experience1-3 years minimum experience managing projects of small/medium sizes and varying complexity and impactDemonstrated proficiency in managing projects effectively within dynamic and fast-paced environmentsStrong written, verbal and listening communication skillsSolid analytical, problem solving, decision making skillsExceptional organizational skills, time management, and attention to detail.Hands-on experience in preparation of all project documentation, including charters, plans, meeting notes and presentationsAbility to drive a project to completion successfully, on time and on budget within scope and hands-on experience in preparation of all project documentationManaging internal business projects (i.e. process improvement, technology)Proficient in EnglishSelf-starter able to work with minimal supervisionStrong interpersonal skills to engage effectively with diverse participants, including leadership, subject matter experts, and team members.A collaborative and approachable demeanor that fosters teamwork and knowledge-sharing.Open to implementing and following new ideas in an evolving role.

About the Role We are seeking a highly motivated Technical Program Manager to join our team. In this role, you will have the opportunity to be part of a dynamic team, helping to drive the lifecycle of product development and contribute to the successful delivery of our SaaS-based products. Leveraging strong communication skills, technical expertise, and leadership abilities, you will collaborate with cross-functional teams to drive the delivery of product releases and other project and programs, while also fostering a culture of excellence and collaboration. You will work closely with experienced professionals, growing your skills through valuable hands-on experience and mentorship while also playing a vital role helping UKG achieve its goals. Responsibilities Value Stream Management: Assist in driving the value stream in delivering in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads. Participate in value stream events, process improvement initiatives, and optimization efforts to enhance delivery efficiency and customer satisfaction. Project & Program Management: Drive the definition and execution of project & program activities, including scope definition, planning, scheduling, tracking, risk management and reporting. Work closely with cross-functional teams to ensure alignment with project goals and timelines. Technical Acumen: Apply your familiarity with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Reporting & management: Maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Stakeholder Communication: Collaborate with internal and external stakeholders, including product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations. Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Process Improvement: Contribute ideas and suggestions for process improvements and optimization initiatives. Actively participate in retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices.Basic Qualifications Bachelors degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field. 3-5 years of experience in a technical role within the software industry, with exposure to Agile methodologies, project and program management concepts. Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans. Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment. Able to perform in a hybrid-office role, requiring three or more days per week in the office.Preferred Qualifications Experience with UKG Product Suites, Payroll or Payment Services knowledge . Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback. Experience with Aha!, JIRA, Confluence, PowerBI. Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM

This role provides services sales support regarding Global Delivery Services (GDS) to Customers and GDS resources for Service Requests. Creates scope and quotes for Statements of Work and post live Service Requests at any point in customer life cycle. Gathers requirements and guides customer through services needed and service quotes required as applicable.Qualified candidates will have excellent communication skills, with the ability to build rapport within the organization and with external stakeholders.Primary/Essential Duties and Key Responsibilities:Perform analysis to create implementation quotes and proposals for prospective customers related to customer service requestsMaintain document repository capturing all conversations and documentation relative to any customer and/or internal interactionDevelop solid relationship with customers, partners and colleaguesRemain Current with product roadmap, collateral, tools and supporting materialsProvides team support functionsRequired Qualifications:2 to 4 years of experience working with WFM and or HCM solutionsProficient in the English languageFunctional and technical capability to understand customer requirementsBasic HCM & WFM knowledge and skillset requiredA fundamental knowledge of HCM & WFM business processes; understands importance of accuracy and responsivenessDetail-oriented with analytical and problem-solving skillsSelf-motivated with the ability to work as part of a team as well as effectively manage own time to work independently as requiredExcellent communication skills and sense of humorAbility to work with different departments inside and out of consulting services, and with external stakeholders at all levelsPositive attitude and professional appearanceMust be sales mindedExtremely customer-focused, positive, and have a professional attitudeProficiency in Excel, Word, MS Project and PowerPointStrong organizational and time management skillsPreferred Qualifications:Knowledge or experience with HCM or WFMExperience with Salesforce, and quoting tools

Overview: The Business & Events Project Manager is responsible for overseeing and executing high-impact events while managing related projects to ensure alignment with organizational goals. This role combines comprehensive project management and event planning. Candidates must be fluent in English and must work US based hours.Key Responsibilities:1. Project Management:Lead and manage projects related to strategic initiatives and/or events, including pre-event preparations and post-event evaluations.Collaborate with senior leadership and key stakeholders to define project objectives, ensuring alignment with the companys strategic goals.Develop detailed event and project plans, including budgets, timelines, and key performance indicators (KPIs).Monitor project progress, resolve issues, and adjust plans as necessary to ensure project objectives are met.Provide administrative leadership and management on key organizational and strategic business projects.Manage primarily internal projects of small/medium sizes with varying complexity and impact.Lead project teams by performing project administration, project tracking, reporting, and other team-related activities.Maintain project status, provide weekly status reports, and other administrative tasks as needed.Facilitate meetings and successfully manage virtual project teams.Provide clear and accurate communication, promoting project visibility to stakeholders.Develop and maintain project plans.Define and validate any applicable requirements/specifications, milestones, deliverables, and success measures within project scope.Identify and manage risks, mitigation strategies, plan activities, dependencies, impacts, escalation channels, financial budget, and detailed project documentation.Manage SOW (statement of work) through the project lifecycle to ensure all contracted deliverables have been achieved.Resolve project issues to meet productivity, quality, and customer satisfaction.2. Event Management:Oversee aspects of event planning and execution related to senior leadership vision and expectations, including creative, narrative, and overall experience.Partner with internal teams and external vendors to ensure seamless execution of events.Manage logistics related to senior leadership involvement as needed.Compile comprehensive reports on event and project outcomes, including attendance, financials, and stakeholder feedback.3. Stakeholder Management:Serve as the primary point of contact for project and events stakeholders.4. Documentation and Reporting:Maintain comprehensive documentation related to project and/or events planning, execution, and evaluation.Prepare and present reports on progress, outcomes, and lessons learned to senior management.Qualifications:Strong time management and organizational skills.Proven experience in event planning and project management.Excellent communication and interpersonal skills.Ability to build and maintain strategic relationships.Proficiency in project management tools and software.Candidates must be fluent in English and must work US based hours.

Job Summary:The Payroll Analyst II performs North American payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment for UKG Inc.s customers who utilize our Managed Services product offering. The Payroll Specialist II provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.Primary/Essential Duties and Key Responsibilities:Performs payroll-related functions including but not limited to payroll processing, audits and maintenance.Ability to perform all duties of Payroll Analyst I as well as:o Adjustments/amendmentso GL Balancing and auditingo Tax ReconciliationBackup processing for Payroll Analyst I as neededComplete Peer ReviewsProcesses payroll(s) for multi-frequency Managed Services clients as scheduledPerforms file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner.Prepares off-cycle payrolls and manual checks as necessary.Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs.Builds strong partnership with clients by providing superior service.Participate in cross-training within other departments (HRIS, Benefits, Garnishment, Tax)Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolveDevelops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed.Demonstrates excellent troubleshooting, root cause analysis skills and is able to implement preventative measures.Reconciles all payroll-related accounts and activities.Mentor Payroll Analyst I team members and assist with development.Conduct knowledge transfer and/or participate in training UKrewAssists with related special projects as required.Performs other duties as assigned by manager.Maintain discretion and professionalism with team members and clients.Quarter End, Year End, and Open Enrollment assistance and task executionRequired Qualifications:Quickly and easily adapts to change and shifting priorities with enthusiasm.Actions and words consistently provide positive motivation and influence to their team and other teams within UMS.Understands priorities and what is most important to both internal and external customers.Eagerly meets business opportunities and challenges head-on.Leads by example.Proficient report writing capabilities.Experience with large corporate payroll processing that includes exposure to benefits and 401(k)Knowledge of multi-state North American payroll tax lawsDetail oriented, exhibiting strong organizational, problem-solving, and analytical skills.Advanced knowledge using the Microsoft Office Suite of software to include Outlook, Word and Excel, including VLOOKUP, formulas, and data analysis.Ability to analyze and resolve problems.Ability to understand and follow written and verbal instructions.Ability to deal effectively with a diversity of individuals at all organizational levels.Coordinate multiple tasks simultaneously.(Experience, Education, Certification, License and Training)Associates degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience.Preferred Qualifications:Working knowledge of UKGPro is a plus.Knowledge of US and Canadian payroll laws.Experience with large corporate payroll processing that includes exposure to benefits and 401(k)Knowledge of multi-state North American payroll tax lawsKnowledge of Global payroll lawsFPC certification is a plus

Summary:UKG is looking for a Sr IT Service Operations Specialist to join the IT Enterprise Service Management team. The position will be part of a team responsible for effective implementation of ITIL Processes and managing and supporting the ServiceNow application at UKG.This role involves working with various business functions, making it an excellent opportunity for someone who wishes to grow with the company, collaborate with multiple business users, and contribute significantly.This position is in our Noida, India location.3 days in office required every week/ Flexible daysWork hours: 3:00 PM 00:00 AM IST/ Flexible for 24*7Job Summary:The Senior IT Service Operations Specialist is responsible for the management of one or more ITIL processes - Change, Incident (including Major Incident), Request, Problem or Knowledge Management. This position develops Critical Success Factors (CSFs) and reports on Key Performance Indicators (KPIs), identifies trends for proactive Problem Management, and ensures root cause analysis and preventative measures (reactive Problem Management) are completed for all major incidents to deliver best in class Service Management.Essential Duties and Key Responsibilities:Manage Change, Incident, Request, Problem or Knowledge service offerings (operational, tactical and strategic)Suggest improvements to the Incident, Problem, Change, Request and Knowledge management processes and procedures, and ensure effective adoption and governancePartner with various IT areas to adopt ITIL/ITSM processesParticipate and collaborate in the establishment of Service Level Agreements (SLAs) to set expectations and measure performance of assigned process(es)Plan and contribute to ITSM related projectsResponsible for the development of ITSM process trainingParticipate in ITIL Maturity AssessmentsLead ITSM meetings (Quarterly Service Reviews, Major Incident Reviews, Problem Reviews)Chair and coordinate the Change Advisory Board Meetings and share the reports with the stakeholdersManage the Incident Management activities including driving Major Incidents to resolution with multiple teams involvedManage the ITIL Request Fulfillment process activities which includes performing audits on Service Catalogs to identify the useability, updating Service Catalog owners and similar Foundation data audits to ensure the process is effectively helping the enterprise follow the implemented ITIL guidelinesCreate and maintain reports and dashboards to provide real-time insights into service management and operational efficiency.The EssentialsBachelors Degree or equivalent education and work experience3 - 6 years of ITIL Processes Operations experienceITIL 4 Foundation certificationStrong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork.

We are looking for a Lead Software Engineer to join our dynamic team. This role provides an opportunity to lead projects and contribute to high-impact software solutions that are used by enterprises and users worldwide. As a Lead Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of complex software systems, as well as mentoring junior engineers. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.We are seeking engineers with diverse specialties and skills to join our dynamic team to innovate and solve complex challenges. Our team is looking for strong talent with expertise in the following areas: Front End UI Engineer (UI/UX design principles, responsive design, JavaScript frameworks)DevOps Engineer (CI/CD Pipelines, IAC proficiency, Containerization/Orchestration, Cloud Platforms)Back End Engineer (API Development, Database Management, Security Practices, Message Queuing)AI/ML Engineer (Machine Learning Frameworks, Data Processing, Algorithm Development, Big Data Technologies, Domain Knowledge)Responsibilities: Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Technical Leadership: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance.Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality. Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials.Minimum Qualifications: Bachelors degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.4+ years of professional software development experience.Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript.Extensive experience with software development practices and design patterns.Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA.Understanding of cloud technologies and DevOps principles.Preferred Qualifications:Experience with cloud platforms like Azure, AWS, or GCP.Familiarity with CI/CD pipelines and automation tools.Experience with test automation frameworks and tools.Knowledge of agile development methodologies.Familiarity with developing accessible technologies.Dedicated to diversity and inclusion initiatives.Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

JOB SUMMARYAudit and manage payment of expense reports using SAP Concur ensuring adherence to company policy.Support the team on system audit rules, reminders, system settings and employee data updateReconciliation of T&E GL accounts, Knowledge of Blackline ToolExpertise on travel and expense management tools, functionality, customizations, and reporting.Provide international customer support for SAP Concur Expense and Individually/Company Billed Statement Programs.Train current/new employees in T&E policy and process to include weekly new hire orientations and office hours.Corporate Card administration for the corporate credit card program.Identify, capture, and communicate issues to management.Maintain user help desk, respond to inquiries about expense reporting application, provide support and engage in solutions to user problems to ensure user satisfaction.Efficiently manage month-end activities (i.e. Manual entries of cross charge expense, IC reclass, bank entries) related to expense management.Working on process enhancements using automation/RPA and help the team with implementation of ideas/PI will be an added advantage.Support data collection on Internal/External auditors for US GAAP, ICFR and STAT Audit requirements.Exposure to Service Now toolReporting and Analytical Skills related to T&EExposure in Concur implementation projects.Support team in resolving technical issues for interface to ERP.QUALIFICATIONCommerce Graduate and MBA (preferable)3-5 years of experience in T&EIn depth knowledge of T&E tools and resourcesGood communication and analytical skillsConcur project handling experience.Exposure to Dynamics 365 and any other ERPExperience in supporting idea implementation.Good Accounting Skills

We are looking for a talented and experienced Senior Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Software Engineer II, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.Responsibilities:Software Development: Write clean, maintainable, and efficient code or various software applications and systems.Design and Architecture: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability.Code Review: Diligent about reviewing code developed by other developers, providing feedback and maintain a high bar of technical excellence to make sure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc.Testing: Build testable software, define tests, participate in the testing process, automate tests using , tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide.Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner.Service Health and Quality: Contribute to maintaining the health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences.Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials.Minimum Qualifications:Bachelors degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.2+ years of professional software development experience.Proficiency in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript.Experience with software development practices and design patterns.Strong problem-solving skills and attention to detail.Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA.Basic understanding of cloud technologies and DevOps principles.Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services.Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.Preferred Qualifications:Masters degree in Computer Science, Engineering, or a related technical field.Experience with cloud platforms like Azure, AWS, or GCP.Familiarity with CI/CD pipelines and automation tools.Experience with test automation frameworks and tools.Knowledge of agile development methodologies.Commitment to continuous learning and professional development.

As a Principal Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of highly complex software systems.Responsibilities:Software Development: Write clean, maintainable, and efficient code for various software applications and systems.Technical Strategy: Drive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view.Leadership: Lead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members, working independently and needing guidance only in the most complex situations.Architectural Excellence: Architect, design, and develop complex software systems and applications, ensuring high standards of performance, scalability, and reliability. Collaborate with architects on mid-level and high-level design.Complexity: Solve complex issues with innovative solutions, setting precedents as needed. Navigate information, alternatives, and relationships to achieve results. Communicate complex concepts, anticipate objections, and influence adoption of viewpoints.Impact: Impact the achievement of area/group objectives. Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes.Service Health and Quality: Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Conduct thorough root cause analysis and implement measures to prevent future recurrences.Engineering Excellence Practices: Advocate for and implement best quality practices, hold a high bar for engineering excellence, and guide the team in maintaining service quality through the testing pyramid.DevOps Model: Oversee CI/CD pipelines, ensuring efficient build, test, and deployment phases. Take ownership from working with product management on requirements to designing, developing, testing, deploying, and maintaining software in production.Testing: Build testable software, define tests, participate in the testing process, automate tests using tools (e.g., JUnit, Selenium) and design patterns leveraging the test automation pyramid as the guide.Code Review: Conduct comprehensive code reviews, providing constructive feedback and ensuring adherence to best practices.Mentorship: Provide technical mentorship and guidance, fostering a culture of learning and continuous improvement. Mentor junior engineers on taking ownership of the full lifecycle of services and features.Documentation: Develop and maintain comprehensive technical documentation for software applications and systems.Innovation: Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (e.g., CoPilot)QualificationsMinimum Qualifications:Bachelors or Masters degree in Computer Science, Engineering, or a related technical field.7+ years of professional software development experience.Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript.Extensive experience with software architecture and design patterns, including the ability to design and implement scalable, reliable systems in a DevOps model.Proven track record of leading and delivering large-scale, complex software projects.Proficiency with cloud technologies like Azure, AWS, GCP, and version control systems like GitHub.Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality software solutions.Proficiency in building telemetry or observability as part of the development process.Strong leadership, communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization.

UKG is looking to bring another Payroll Tax Representative into our Managed Services Tax family. Someone who will be responsible for analyzing and balancing our customers payroll tax liability. This individual will also be responsible for resolving prior period variances and ensuring that the client Year-To Date information is accurate and balanced on a continuous basis. The qualified candidate will have strong customer service, payroll, payroll tax filing, SQL, & BI Cognos Reporting experience. This position will demand strong verbal and written communication skills, organizational skills, and problem-solving expertise.Primary/Essential Duties and Key Responsibilities:Good knowledge on Tax State/SUI agency portalsPerform quarterly reconciliation and data analysis between tax liability W2/W3/T4/T4a/Rl1Reconcile payroll taxes at the employee levelTax Adjustment & Amendment knowledgePerform tasks and reporting by SQL & BI CognosPlay a lead role in Year-End processing for accurate W2, T4 & RL1Communicate directly with internal/external customers regarding tax inquiriesResearch and resolve payroll tax inquiresEnsure that all tax related updates in the payroll system are fully reviewed and understoodPerform internal audits as requestedIdentify and resolve issues as well as drive change for related improvementsOperational subject matter expert and trainerRequired Qualifications:Experience working with regulatory agencies on payroll taxation related inquiries2-3 years of Payroll Tax and/or Payroll experienceDemonstrated knowledge of all areas of employment tax processing (Tax Deposits, Return filing, Tax Notice, Adjustments/Amendments, etc)Customer transition and implementationTrack record of subject matter expertise skillset proven over multiple clients varying complexityProven Quarter End and Year End proficiencyProven track record of client stabilizationKnowledge of jurisdiction guidelines and the ability to interpret and explain employment tax lawsStrong analytical and technical skillsProficiency with Microsoft Office applicationsPreferred Qualifications:Knowledge of UKGProSQL & BI Cognos Report Creation capabilitiesResearch and resolve tax items within a GLTax Filing experience with Mergers & Acquisitions, Successor/Predecessor, Common Pay Master, and Common Pay Agent3rd Party tax filing experience

Manage, improve, and maintain our tools and services stack across the organization and deliver value incrementallyMaintain and enhance our current set of managed services, which include: Kubernetes, MongoDB, MongoDB Atlas, MySQL, Elasticsearch, Redis, RabbitMQ, and PostgreSQLBuild mature applications and services to enable Product Development teams through in-house self-service portalCollaborate with Development and Engineering teams to understand gaps and requirements while meeting expectationsArchitect and implement solutions for internal self-service offering technical architecture diagrams and user guides for internal administrators, operators, and usersJoin team meetings daily and as needed and collaborate with peers and teams within the organizationTroubleshoot issues by reviewing information at hand, develop detailed implementation plan with automation and test details, and mentoring team membersBe on a rotational on-call schedule with the teamPerform other duties as assigned by a supervisor/manager or team lead depending on severity and business needsOccasional travel as necessaryBasic Qualifications:Bachelors degree in computer science, Engineering, Software Engineering, or a related field, however equivalent work experience in similar position may be substituted for educational requirements.8+ years of experience building and/or configuring Cloud infrastructure and services (on-prem or public) through code, such as Terraform.8+ years of experience with Cloud Native solutions (Google Cloud Platform, Amazon Web Services, and/or Azure).8+ years of experience with at least one programming language (e.g. Java/Golang/Ruby/Python).Experience working with container technologies (e.g. Docker, Kubernetes).Experience with one or more distributed version control/Source Code Management (SCM) technology and its workflows like git and the understanding of the GitOps/DevOps mindset.Experience developing, deploying, and maintaining highly availableservicesat scale.Knowledge of Infrastructure test automation.Experience with web technologies utilizing Microservices, SOA patterns and REST.

We are seeking a seasoned Engineering Manager (M3 Level) to join our dynamic team. As a first-line manager, you will lead a team of talented engineers, driving technical excellence, fostering a culture of ownership, and ensuring the successful delivery of high-impact projects. You will be responsible for guiding technical decisions, managing team performance, and aligning engineering efforts with business goals.Responsibilities:Technical Leadership:Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices.Be hands-on with code, maintaining high technical standards and actively participating in design and architecture decisions, code reviews, and helping engineers optimize their code.Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications.Ensure accountability for the teams technical decisions and enforce engineering best practices (e.g., documentation, automation, code management, security principles, leverage CoPilot).Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Implement best practices for operational excellence.Play a pivotal role in the R.I.D.E. (Review, Inspect, Decide, Execute) framework.Understand CI/CD pipelines from build, test, to deploy phases.Team Management:Lead and manage a team of software engineers, fostering a collaborative and high-performance environment. Conduct regular performance reviews, provide feedback, and support professional development.Foster a culture of service ownership and enhance team engagement.Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches.Promote a growth mindset, understanding and driving organizational change.Actively seek opportunities for team growth and cross-functional collaboration.Works and guides the team on how to operate in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Coaching and Development:Grow and develop the team technically and with a quality mindset, providing strong and actionable feedback.Provide technical mentorship and guidance to engineers at all levels, fostering a culture of learning, collaboration, and continuous improvement, encouraging the team to experiment, learn, and iterate on processes and technologies.Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity within the team.Execution Excellence:Oversee the planning, execution, and delivery of high-impact software projects, ensuring they are completed on time and within budget. Manage team workload and capacity, setting priorities and managing risks and tradeoffs.Align team efforts with the strategic direction of the company, understanding the big picture and business needs.Demonstrate engineering excellence and service ownership, including cost and quality management of services, and effective production management.Collaborate with cross-functional teams, including product management, design, and operations, to ensure alignment and successful delivery of projects. Communicate effectively with stakeholders at all levels.Make deployment decisions with appropriate risk mitigation.Minimum Qualifications:Bachelors degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.8+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role.Proven track record of leading and delivering large-scale, complex software projects.Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript.Extensive experience with software architecture and design patterns.Strong understanding of cloud technologies and DevOps principles.Excellent problem-solving skills and attention to detail.Excellent communication and leadership skills, with a demonstrated ability to influence and drive change.Preferred Qualifications:Masters degree or PhD in Computer Science, Engineering, or a related technical field.Experience with cloud platforms like Azure, AWS, or GCP.Familiarity with CI/CD pipelines and automation tools.Knowledge of agile development methodologies.Experience in a complex, matrixed organization.Demonstrated commitment to diversity and inclusion initiatives.Familiarity with developing accessible technologies.

We are looking for a Lead Software Engineer to join our dynamic team. This role provides an opportunity to lead projects and contribute to high-impact software solutions that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of complex software systems, as well as mentoring junior engineers. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.We are seeking engineers with diverse specialties and skills to join our dynamic team to innovate and solve complex challenges. Our team is looking for strong talent with expertise in the following areas:Front End UI Engineer (UI/UX design principles, responsive design, JavaScript frameworks)DevOps Engineer (CI/CD Pipelines, IAC proficiency, Containerization/Orchestration, Cloud Platforms)Back End Engineer (API Development, Database Management, Security Practices, Message Queuing)AI/ML Engineer (Machine Learning Frameworks, Data Processing, Algorithm Development, Big Data Technologies, Domain Knowledge)Responsibilities:Software Development: Write clean, maintainable, and efficient code or various software applications and systems.Technical Leadership: Contribute to the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance.Project Management: Manage execution and delivery of features and projects, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality.Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability.Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc.Testing: Build testable software, define tests, participate in the testing process, automate tests using, tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide.Service Health and Quality: Maintain the health and quality of services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences.Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials.Minimum Qualifications:Bachelors degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.4+ years of professional software development experience.Deep expertise in one or more programming languages such as C, C++, C#, .NET, Python, Java, or JavaScript.Extensive experience with software development practices and design patterns.Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA.Understanding of cloud technologies and DevOps principles.Preferred Qualifications:Experience with cloud platforms like Azure, AWS, or GCP.Familiarity with CI/CD pipelines and automation tools.Experience with test automation frameworks and tools.Knowledge of agile development methodologies.Familiarity with developing accessible technologies.Dedicated to diversity and inclusion initiatives.Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

About the Role We are seeking a highly motivated Sr Technical Program Manager to join our team. In this role, you will have the opportunity to be part of our dynamic team. Leveraging your strong communication skills, technical expertise, and leadership abilities, you will collaborate with and drive cross-functional teams to the delivery of product releases and other projects and programs, while also fostering a culture of excellence and collaboration. Responsibilities Value Stream Management: Driving the value stream in delivering in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads. Participate in value stream events, process improvement initiatives, and optimization efforts to enhance delivery efficiency and customer satisfaction.Project & Program Management: Drive the definition and execution of project & program activities, including scope definition, planning, scheduling, tracking, risk management and reporting. Drive and Leverage cross-functional teams through strong communication and negotiation skills, effectively collaborating with stakeholders to for consensus and alignment on objectives, scope, and deliverables, and consistently advocating for the best interests of the organization while maintaining positive relationshipsTechnical Acumen: Apply your experience with software development processes to guide project planning and execution, ensuring adherence to best practices and standards.Reporting & Management: Develop, Maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles.Stakeholder Communication: Collaborate with internal and external stakeholders, including product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations.Problem Solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them.Process Improvement: Contribute ideas and suggestions for process improvements and optimization initiatives. Actively participate in retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices.Timely Delivery with Quality: Managing cross-team dependencies and ensuring that deliverables meet quality standards and align with committed timelines.Outcome Based Thinking: Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution.Service Ownership: Embrace all facets of program initiatives and take ownership from inception to completion.Basic Qualifications Bachelors degree in Computer Science, Engineering, or a related field 5 to 8 years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects.Flexibility to adapt work schedule to work across multiple timezones as neededStrong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.Cross-functional team experience and strong business acumen Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.Good understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Able to perform in a hybrid-office role, requiring three or more days per week in the office Technical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects.Assess project velocity and keep project on track with an excellent communication cadence Experience creating project plans and reporting status to leadershipPreferred Qualifications Masters degree in Computer Science, Engineering, or a related field Experience with large-scale SaaS-based environments. Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with JIRA, PowerBI and DevOps Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Agile coaching experience a plus.

Role & responsibilities Lead the design and implementation of complex Angular applications, ensuring scalability, performance, and maintainability.Architect and implement new features and components using Angular, ensuring they align with the overall product strategy and goals.Collaborate with product managers, designers, and backend teams to build cohesive, user-friendly web applications.Develop and enforce best practices for frontend development, code quality, and software architecture.Mentor and guide junior and senior engineers, providing feedback on code reviews and improving engineering practices across the team.Actively participate in technical decision-making, ensuring technical debt is managed and the application remains scalable and efficient.Stay up-to-date with the latest Angular and frontend trends, technologies, and best practices.Define and monitor key performance indicators (KPIs) for code performance, user experience, and product reliability.Work closely with the engineering leadership team to define the technical roadmap and ensure alignment with product goals.

Ultimate Kronos Group (UKG) is an American Multinational Technology company, headquartered in the United States.At UKG, our purpose is people. Formed by three leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software, Kronos and PeopleDoc. Our love for all things HR, workforce management and HR service delivery is matched only by our people-centred culture. With more than 15,000 U Krewers serving customers across 150 countries, were wherever you need us to be, to deliver enhanced scale and an even stronger position in the HCM marketplace with highly complementary products and a combined 70 years of expertise. For more details, visit- www.ukg.inAbout UKG:Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKGKey Responsibilities: Audit and manage payment of expense reports using SAP Concur ensuring adherence to company policy. • Support the team on system audit rules, reminders, system settings and employee data update • Reconciliation of T&E GL accounts, Knowledge of Blackline Tool • Expertise on travel and expense management tools, functionality, customizations, and reporting. • Provide international customer support for SAP Concur Expense and Individually/Company Billed Statement Programs. • Train current/new employees in T&E policy and process to include weekly new hire orientations and office hours. • Corporate Card administration for the corporate credit card program. • Identify, capture, and communicate issues to management. • Maintain user help desk, respond to inquiries about expense reporting application, provide support and engage in solutions to user problems to ensure user satisfaction. • Efficiently manage month-end activities (i.e. Manual entries of cross charge expense, IC reclass, bank entries) related to expense management. • Working on process enhancements using automation/RPA and help the team with implementation of ideas/PI will be an added advantage. • Support data collection on Internal/External auditors for US GAAP, ICFR and STAT Audit requirements. • Exposure to Service Now tool • Reporting and Analytical Skills related to T&E • Exposure in Concur implementation projects. • Support team in resolving technical issues for interface to ERP.

About Us: UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.Key ResponsibilitiesRequirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.Customization and Integration: Design and implement customizations and integrations to meet specific client needs.Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.Travel: Travel up to 25% may be required to meet with clients and support project implementations.QualificationsEducation: Bachelors degree or equivalent in Computer Sciences or a related field.Experience:6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).5+ years of experience in Workforce Management is a must.Relevant experience as a consultant in a similar application environment is desirable.Extensive experience in implementing solutions for medium to large enterprise customers.Skills:Thorough understanding of business, process, and technology relating to workforce management.Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.Prior experience in supporting functional testing, integration testing, and UAT.Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.Excellent verbal and written communication skills.If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

The Consultant is responsible for creating solutions for different US based clients to meet their interfacing requirements with UKG products in their environment. The interfacing requirements could be creating different kind of output files using Dell Boomi. The Consultant should have in-depth knowledge of the WFM concepts and some knowledge of related tools which will assist in creating these customized solutions.The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. They will work remotely to implement and support the UKG Dimensions Implementation and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.Other responsibilities will include the following customer related tasks:• Using Professional Services concepts, implement software in various environments• Follow the SDLC process to provide the solution for Interfaces• Understanding the requirements from the client• Preparing the design document• Coding, testing and deploying the interfaces• User Acceptance Testing support• Coding, testing and deploying the interfaces• Deploy and release to production environment• Final hand off to global support• Upgrading existing UKG customers from lower versions to a more compatible and recent version. This will include porting of the full-suite UKG implementation and delivering it as a like to like solution. Overall, understanding of the UKG solution is a must for successfully upgrading and deploying the solutionThe Consultant should show the flexibility for taking calls in the evening with the client and the US team members. In certain scenarios, they will be required to support major releases and upgrades during US hours.Qualification Bachelors degree or equivalent in Computer Science or related fieldAt least 2-5 years of industry experienceExperience in creating interfaces for upstream/downstream using Dell BoomiDomain knowledge of HCM/WFM is an additional advantageInvolved in design, build, test, deploy and scheduling the Integration process involving third party systemsDesigned and developed integration using Boomi AtomSphere integration platform or similar Integration ToolsExperience in Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations would be good to haveKnowledge on Rest API, SOAP framework, XML, Web service design would be good to haveExcellent oral and written communication skillsGood customer interfacing skills

About the Team The Enterprise Technology Delivery Services team, part of the Engineering, Product, Innovation and Cloud (EPIC) Digital organization, is responsible for serving a portfolio of value streams that deliver services and capabilities for our internal customers. Our team provides a full range of technical program and project management services focusing on accelerating the delivery of business value, while driving innovation, continuous improvement and customer satisfaction.About the Role We are seeking a highly motivated Sr Technical Program Manager to join our team. In this role, you will have the opportunity to be part of our dynamic team. Leveraging your strong communication skills, technical expertise, and leadership abilities, you will collaborate with and drive cross-functional teams to the delivery of product releases and other projects and programs, while also fostering a culture of excellence and collaboration. Responsibilities Value Stream Management: Driving the value stream in delivering in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads. Participate in value stream events, process improvement initiatives, and optimization efforts to enhance delivery efficiency and customer satisfaction.Project & Program Management: Drive the definition and execution of project & program activities, including scope definition, planning, scheduling, tracking, risk management and reporting. Drive and Leverage cross-functional teams through strong communication and negotiation skills, effectively collaborating with stakeholders to for consensus and alignment on objectives, scope, and deliverables, and consistently advocating for the best interests of the organization while maintaining positive relationshipsTechnical Acumen: Apply your experience with software development processes to guide project planning and execution, ensuring adherence to best practices and standards.Reporting & Management: Develop, Maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles.Stakeholder Communication: Collaborate with internal and external stakeholders, including product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations.Problem Solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them.Process Improvement: Contribute ideas and suggestions for process improvements and optimization initiatives. Actively participate in retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices.Timely Delivery with Quality: Managing cross-team dependencies and ensuring that deliverables meet quality standards and align with committed timelines.Outcome Based Thinking: Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution.Service Ownership: Embrace all facets of program initiatives and take ownership from inception to completion.Basic QualificationsBachelors degree in Computer Science, Engineering, or a related field 5 to 8 years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects.Flexibility to adapt work schedule to work across multiple timezones as neededStrong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.Cross-functional team experience and strong business acumen Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.Good understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Able to perform in a hybrid-office role, requiring three or more days per week in the office Technical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects.Assess project velocity and keep project on track with an excellent communication cadence Experience creating project plans and reporting status to leadershipPreferred Qualifications Masters degree in Computer Science, Engineering, or a related field Experience with large-scale SaaS-based environments. Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with JIRA, PowerBI and DevOps Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Agile coaching experience a plus.

As an Integration Consulting Manager, you will be an integral member of a dynamic team owning the launch of our Human Capital Management solutions. In this role you will be responsible for delivering high quality solutions and providing excellent consulting services to our customers while ensuring the overall team delivers quality and excellence of requested integrations. Performance is typically measured by delivery of agreed-to solutions within budgeted hours.This is a US customer facing role, so the Indvidual is required to work in flexible hours and remain available to work in the various UKG shifts.Primary Duties and Responsibilities: As part of Global Integration Team, you will work with a variety of teams including implementation teams and the integration team to provide delivery and support of integration requirements for UKG Products.Ability to communicate clearlyWork closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budgetAbility to assess, design, and develop integration meeting customer requirementsAbility to assist Sales, Presales, or Services teams with integration discovery and scopingMust be comfortable working within a cloud-based environmentLead internal and external meetings with customers and vendorsManage integration timelines including but not limited to notifying clients of changes to task dates or assigned resourcesMaintain project management tools for all integration projectsParticipate in special projects to help improve and enhance the teams best practices and processesProactively communicate relevant information to team members, peers, and superiors.Ensure all personal and team administrative tasks are completed timely and accurately.Ensure all personal are following the established best practices and methodologies.

About the Team The Enterprise Technology Delivery Services team, part of the Engineering, Product, Innovation and Cloud (EPIC) Digital organization, is responsible for serving a portfolio of value streams that deliver services and capabilities for our internal customers. Our team provides a full range of technical program and project management services focusing on accelerating the delivery of business value, while driving innovation, continuous improvement and customer satisfaction. About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships.Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives.Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution.Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues.Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization.Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your professional and technical expertise to implement innovative solutions.Basic QualificationsBachelor's degree in Computer Science, Engineering, or a related field 8-11 years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment. Flexibility to adapt work schedule to work across multiple timezones as neededStrong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Demonstrated expertise in strategic thinking and decision-making abilities.Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Strong Cross-functional team experience with various business centric Exceptional problem-solving abilities and a keen attention to detailExperience managing complex programs Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the officeTechnical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects.Experience creating and maintaining project plans and reporting status to senior leadersPreferred Qualifications Masters degree in Computer Science, Engineering, or a related field Experience with large-scale system architectureAbility to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with JIRA, PowerBI, DevOpsPreferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Agile coach experience a plus.

As a Sr. Solution Consultant, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.Key Responsibilities:• Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.• Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.• Customization and Integration: Design and implement customizations and integrations to meet specific client needs.• Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.• Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.• Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).• Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.• Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.• Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.• Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.• Travel: Travel up to 25% may be required to meet with clients and support project implementations.Qualifications:Education: Bachelors degree or equivalent in Computer Sciences or a related field.6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).5+ years of experience in Workforce Management is a must.Relevant experience as a consultant in a similar application environment is desirable.Extensive experience in implementing solutions for medium to large enterprise customers.Skills:Thorough understanding of business, process, and technology relating to workforce management.Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.Prior experience in supporting functional testing, integration testing, and UAT.Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.Excellent verbal and written communication skills.If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

The Engineers is responsible for creating solutions for different US based clients to meet their interfacing requirements with UKG products in their environment. The interfacing requirements could be creating different kind of output files using Dell Boomi, Activiti Workflows, BIRT Reporting Outputs. The Consultant should have in-depth knowledge of the WFM concepts and some knowledge of related tools which will assist in creating these customized solutions.The successful candidate will utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. They will work remotely to implement and support the UKG Dimensions Implementation and will work closely with the UKG Project Managers to complete tasks delegated by the Project Managers toward completing system implementations.Other responsibilities will include the following customer-related tasks:• Using Professional Services concepts, implement software in various environments• Follow the SDLC process to provide the solution for Interfaces• Understanding the requirements from the client• Preparing the design document• Coding, testing and deploying the interfaces, workflows, Reports• User Acceptance Testing support• Coding, testing and deploying the interfaces, workflows/ business process models, reports• Deploy and release to production environment• Final hand off to global support• Upgrading existing UKG customers from lower versions to a more compatible and recent version. This will include porting of the full-suite UKG implementation and delivering it as a like to like solution. Overall, understanding of the UKG solution is a must for successfully upgrading and deploying the solutionThe Consultant should show the flexibility for taking calls in the evening with the client and the US team members. In certain scenarios, they will be required to support major releases and upgrades during US hours.Qualification :• Bachelors degree or equivalent in Computer Science or related field• At least 2-5 years of industry experience• Experience in creating interfaces, workflows, Reports using Dell Boomi, Activiti, BIRT• Domain knowledge of HCM/WFM is an additional advantage• Involved in design, build, test, deploy and scheduling the Integration process, workflows, reports involving third party systems• Designed and developed integration using Boomi Atmosphere integration platform or similar Integration Tools• Experience in Dell Boomi components, connectors, Application Source Qualifier, Mapping Designer and Transformations would be good to have• Designed and developed workflows/ business process models using Alfresco Activiti or similar workflow Tools• Designed and developed reports using BIRT Desktop and Web designer or similar Integration Tools• Knowledge on Rest API, SOAP framework, XML, Web service design would be good to have• Excellent oral and written communication skills• Good customer interfacing skills

Role Overview: As a Sr. Services Project Manager at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be responsible for the day to day delivery of the UKG product suite and manage all stages of the implementation life cycle, as well as all project resources. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.Key Responsibilities may include but are not limited to the following:Act as Primary customer liaison for all implementation related tasks.Demonstrated expertise in all facets of Project management lifecycle, including but not limited to, requirements gathering, staff management, budget management, issue and risk mitigation, and status reporting.Act as a People Developer or mentor to internal colleagues. Assist in continued development in best practices and employee development.Set performance goals for project team or work unit.Monitor project and/or personnel performance, checking actual performance against planned performance to ensure technical, schedule, and budget goals are met or exceeded.Collect inputs and prepare weekly and monthly status reports as required.Explain any deviations from planned budgets and schedules. In addition, prepare and support quarterly management reviews.Lead Executive level meetings and escalations.Provide technical and leadership guidance and direction to personnel to ensure proper, timely completion of work.Assess the potential impact on own and others work, and develop and execute the best work solution.Manage escalated situations as proactively as possible, involving management as needed.Interact frequently with team, management and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations.Develop strong customer relationships as trusted advisor at project management, payroll manager, and senior management levels.Strong attention to detail as well as ability to function strategically within account; proactively look at big picture for project/customer short and long term goals; identify and drive additional revenue opportunities within account.Proven ability to manage multiple work streams within a customer while maintaining a strategic vision and focus (Enterprise level deployments).Qualifications:Good project management work experience having managed packaged application across the entire implementation lifecycle in either ERP, CRM, HRMS for Global customers.Overall 8 to 10 years of experience in Enterprise level project deployments (multi-work stream) is required.Strong leadership skills with the ability to work as part of the project team externally (customer) and internally (implementation team).Comfortable presenting to large and diverse audiences, including C Level executivesStrong experience scheduling, preparing presentations and status reports.Superb written and oral communication skills required.Ability to perform multiple tasks ranging from project management to coaching other team members.Well versed with MS Office applications including MS Project, Excel, Sharepoint, Powerpoint, VisioAbility and willingness to travel up to 50% based on project needsBroad knowledge of labor management, HR Payroll, ERP, or similar domain product/systems is strongly preferred

As an Integration Consultant, you will be an integral member of a dynamic team owning the launch of our Human Capital Management solutions. In this role you will be responsible for delivering high quality solutions and providing excellent consulting services to our customers while ensuring the quality and excellence of requested integrations. Performance is typically measured by delivery of agreed-to solutions within budgeted hours.Primary Duties and Responsibilities:As part of Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for UKG Products. This is US Customer facing, the individual is required to work in flexible work hours and remain flexible for the various UKG shifts.Ability to communicate clearlyWork closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budgetAbility to assess, design, and develop integration meeting customer requirementsAbility to assist Sales, Presales, or Services teams with integration discovery and scopingMust be comfortable working within a cloud-based environmentLead internal and external meetings with customers and vendorsManage integration timelines including but not limited to notifying clients of changes to task dates or assigned resourcesMaintain project management tools for all integration projectsParticipate in special projects to help improve and enhance the teams best practices and processes

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.Key Responsibilities:Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.Customization and Integration: Design and implement customizations and integrations to meet specific client needs.Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.Client Management: Foster strong relationships with client Project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.Travel: Travel up to 25% may be required to meet with clients and support project implementations.Qualifications:Education: Bachelors degree or equivalent in Computer Sciences or a related field.Experience:o 6 to 10 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).o 5+ years of experience in Workforce Management is a must.o Relevant experience as a consultant in a similar application environment is desirable.o Extensive experience in implementing solutions for medium to large enterprise customers.Skills:o Thorough understanding of business, process, and technology relating to workforce management.o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.o Prior experience in supporting functional testing, integration testing, and UAT.o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.o Excellent verbal and written communication skills.

As a Sr. Integration Consultant, you will be an integral member of a dynamic team owning the launch of our Human Capital Management solutions. In this role you will be responsible for delivering high quality solutions and providing excellent consulting services to our customers while ensuring the quality and excellence of requested integrations. Performance is typically measured by delivery of agreed-to solutions within budgeted hours.Primary Duties and Responsibilities: As part of Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for UKG Products.This is US Customer facing, the individual is required to work in flexible work hours and remain flexible for the various UKG shifts.Ability to communicate clearlyWork closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budgetAbility to assess, design, and develop integration meeting customer requirementsAbility to assist Sales, Presales, or Services teams with integration discovery and scopingMust be comfortable working within a cloud-based environmentLead internal and external meetings with customers and vendorsManage integration timelines including but not limited to notifying clients of changes to task dates or assigned resourcesMaintain project management tools for all integration projectsParticipate in special projects to help improve and enhance the teams best practices and processes

This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. We are looking for talented developers with experience in .Net programming to join our dynamic team. Below is a brief overview of the role:Position: Lead Software Engineer- JAVALocation: PuneJob Type: Full-TimeRequirements:Bachelors degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.4+ years of professional software development experience.Proficiency in one or more programming languages such as JavaExperience with software development practices and design patterns.Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA.Basic understanding of cloud technologies and DevOps principles.Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services.Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.About Us: Our purpose is people at UKG, and that shows every day through the innovative ways we care for our people, our customers, and our communities. This commitment starts at the top with our executives and extends throughout our entire global organization, embodied by our more than 15,000 employees worldwide (known as U Krewers). Outside our walls, we serve more than 80,000 customers and tens of millions of people across every industry with our award-winning HR, payroll, workforce management and culture cloud solutions and services.Company Website: UKG IndiaVideo Link: Watch our videoLinkedIn: Follow UKG on LinkedInFeel free to reply to this email with the requested details, and we can schedule a time to discuss the opportunity in more depth. I look forward to hearing from you and hopefully working together soon!

Role & responsibilities Manage, improve, and maintain our tools and services stack across the organization and deliver value incrementallyMaintain and enhance our current set of managed services, which include: Kubernetes, MongoDB, MongoDB Atlas, MySQL, Elasticsearch, Redis, RabbitMQ, and PostgreSQLBuild mature applications and services to enable Product Development teams through in-house self-service portalCollaborate with Development and Engineering teams to understand gaps and requirements while meeting expectationsArchitect and implement solutions for internal self-service offering technical architecture diagrams and user guides for internal administrators, operators, and usersJoin team meetings daily and as needed and collaborate with peers and teams within the organizationTroubleshoot issues by reviewing information at hand, develop detailed implementation plan with automation and test details, and mentoring team membersBe on a rotational on-call schedule with the teamPerform other duties as assigned by a supervisor/manager or team lead depending on severity and business needsOccasional travel as necessaryPreferred candidate profile Bachelors degree in computer science, Engineering, Software Engineering, or a related field, however equivalent work experience in similar position may be substituted for educational requirements.8+ years of experience building and/or configuring Cloud infrastructure and services (on-prem or public) through code, such as Terraform.8+ years of experience with Cloud Native solutions (Google Cloud Platform, Amazon Web Services, and/or Azure).8+ years of experience with at least one programming language (e.g. Java/Golang/Ruby/Python).Experience working with container technologies (e.g. Docker, Kubernetes).Experience with one or more distributed version control/Source Code Management (SCM) technology and its workflows like git and the understanding of the GitOps/DevOps mindset.Experience developing, deploying, and maintaining highly availableservicesat scale.Knowledge of Infrastructure test automation.Experience with web technologies utilizing Microservices, SOA patterns and REST.

Sr Production Database Administrator is responsible for overseeing the database administration functions of the Cloud services department. This position is responsible for database operational day to day tasks, as well as the maintenance and health check of databases supporting our Cloud application.This role will work closely with the DBAs, development, and infrastructure teams to maintain and administer databases to provide and enforce contractual SLAs.- Expert in Installation / upgrade / maintenance and Administration on MSSQL 2012 - 2022.- Disaster Recovery Planning and Implementation- Should be able to resolve basic issues like login failure, backup failure, blocking, high CPU and high memory etc.- Experience on Powershell scripting is a plus- Experience on various HA and DR solutions (Log-shipping, Always-on)- Thorough knowledge of database security best practices- Experience with Implementation in a Cloud Environment ideal- Expert in performance analysis and resolution- Knowledge of Planning and Implementing (scripting) backup strategies.- Cloud SaaS (multi-tenant) environment experience preferred- Knowledge of Integration with 3rd party Monitoring Systems- Familiarity with Virtual Machine (or Docker) technology a plus- Should be able to configure and modify alert at SPLUNK- Should be able to create dashboards at Grafana- Excellent written and verbal skills- Expert in problem solving, planning, organization, and documentation- Ability to excel in a cohesive team environment- Experience with JDBC connection pools preferred- Well versed with ITSM best practices- Communicates effectively to both technical and non-technical individuals at various levels of customer and internal organizations.- Uses consultative techniques and skills in their services delivery.- Works as a member of a 24 x 7 team.Good to have- Exposure to Cloud (GCP), CloudSQL and NoSQL.The successful applicant will demonstrate good judgment in selecting methods and techniques for obtaining solutions. They will possess strong consultative abilities and communication skills which they will leverage to tie their technical recommendations to business benefits and process change. After initial training they normally require little instruction on their day-to-day work.B.E./ B.Tech/ MCA or Regular PG in Computer Science.Around 3-5 years of experience as a MSSQL DBA with an experience of supporting Cloud customer facing production environments.