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3 Job openings at Universal Relocations India
About Universal Relocations India

Universal Relocations is a leading relocation services provider in India, specializing in domestic and international relocation, logistics, and transportation services.

Move Coordinator

Not specified

1 - 5 years

INR 2.75 - 4.5 Lacs P.A.

Work from Office

Full Time

Universal Relocations Inc, a multinational logistics firm is looking for an Import Coordinator. The primary duty of the Move Coordinator is to review, and process import transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service. Duties will include preparation of freight quotes, tracking of freight and invoice processing. The Import Agent performs all duties correctly and in compliance with all government regulations.Who We're Looking For: You are an accomplished Import Coordinator with an excellent understanding of all facets of international ocean and air import, as well as a strong understanding of domestic transportation. You have been responsible for coordinating all logistics for incoming cargo shipments, as well as anticipating and planning for all of the details that will ensure successful delivery.How You'll Make an Impact: Your strong communication and customer service skills are used daily to coordinate and work effectively with customers. You will be making booking arrangements, planning and routing shipments, and preparing any documentation that is required. You will excel at coordinating shipments for optimal efficiency, including consolidation of shipments.What to Expect as an Move Coordinator: Day-to-day handling of ocean and air import operations, with strong knowledge of ocean import documentation Monitor containers from origin to final destination to ensure on-time delivery, avoiding delays & storage charges Track & handle all aspects of shipments from origin to destination Communicate with agents in all relevant territories and countries to ensure efficient, positive and price competitive logistical support Knowledge of domestic LTL and Full Truckload Operations Proficiency and understanding of compliance requirements and appropriate regulations Communication with clients, overseas partners, truckers, warehouse, etc. Create customer rate quotations Prepare bills of lading and other documentation as requiredQualifications for Success: Bachelor's degree highly preferred 1+ years experience with the daily maintenance and coordination of international air/sea freight and domestic shipments Strong organizational and analytical skills; ability to prioritize tasks and meet deadlines. Excellent written and oral communication skills Adept at using Microsoft Word, Excel, and Outlook Must be willing to work in UAE time shift Must be willing to commute to the officeResponsibilities/Tasks Include: Receive, review, verify and process import documentation from overseas agents/customers Timely preparation of rates and quotes for customers and overseas agents Ensure Importer Security Filing (ISF) compliance Problem solving, ask questions of importers, U.S. Customs & Border Protection and other Government agencies Inform delivering parties of customs clearance, delivery instructions and required information Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors Collaborate and build relationships with customers, carriers, and agent representatives regarding air and ocean import to strengthen service competitiveness Finalize files with billing charges, complete billing invoices and files and maintain completed folders • Provide reporting and analytics as required by customers Pay: 20,000.00 - 35,000.00 per month

Customer service - Field Survey and Video Survey(Office base)

Not specified

1 - 2 years

INR 1.75 - 2.75 Lacs P.A.

Work from Office

Full Time

About the Role:Universal Relocations is looking for two dynamic Moving Surveyors to join our team in Chennai. This role involves assessing moving requirements for customers through video and in-person surveys, ensuring accurate cost estimates, and maintaining high service standards.Video Survey Specialist (Office-based)Conduct virtual/video surveys for customers.Put together a final survey report with all the details and pass the final estimate to the sales team.Ensure a smooth customer experience by addressing queries effectively.On-Site Moving Surveyor (Field-based)Travel to customer homes and locations within Chennai city limits to conduct in-house surveys.Perform site assessments and provide detailed moving estimates and pass the final estimate to the sales team.Supervise VIP moves if needed to ensure high-quality service.Requirements:Strong communication and interpersonal skills.Presentable and professional demeanor. Basic understanding of household moving services (full training will be provided). Ability to use video call tools and survey software. Willingness to travel within city limits (for on-site surveyor role).

Customs House Agent (CHA) operations and documentation

Not specified

4 - 9 years

INR 5.0 - 7.5 Lacs P.A.

Work from Office

Full Time

Full job description:We seek a highly experienced General Manager with extensive expertise in Customs House Agent (CHA) operations and documentation. The ideal candidate will have a proven track record of resolving complex operational challenges and ensuring seamless execution.Key Responsibilities: Lead and manage CHA operations teams effectively Maintain strong rapport with customs officials for issue resolution Ensure full compliance with CHA industry regulations & customs requirements Oversee customs clearance, client relationships, and on-time delivery Drive cost optimization while ensuring smooth operational transitionsMust have experience 15 - 25 years Extensive background in CHA operations & documentationProven success in handling challenging operationsExpertise in regulatory compliance & industry best practicesIf you are a strategic leader ready to drive excellence in CHA operations we are looking forward to join with you.Must Be G card HolderJob Types: Full-time, PermanentPay: 40,000.00 - 65,000.00 per month Benefits:Cell phone reimbursementHealth insuranceLife insuranceProvident FundEducation:Bachelor's (Preferred)Work Location: In personExpected Start Date: 04/01/2025

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