Urgent Hiring For International Voice For One of the Top MNC||Walk-in

Job Description

Urgent Hiring for International Voice Process Min 2 Years of experience into International Calling Qualification : 10+2/ 10+3/Graduates /PG Location : Hyderabad Work Mode : Work From office Job Summary: The International Voice Premium Executive is responsible for managing high-value customer interactions via phone, ensuring the delivery of a superior customer experience, addressing technical queries, resolving issues, and providing tailored solutions. This role demands a high level of communication proficiency, adaptability, and cultural awareness, as well as the ability to work under pressure while maintaining customer satisfaction. Roles & responsibilities: Handle inbound and outbound calls from international clients, primarily focusing on premium or high-priority customers. Provide assistance with product or service inquiries and problem resolution. Maintain professionalism and empathy, ensuring a positive customer experience. Excellent communication skills are a basic requirement. The candidate would be processing sensitive information, so it is imperative that they are focused, has attention to detail and patient to be on long hold time. An ideal candidate would be good at multi-tasking, has good logical ability and work under extreme pressure & time constraints. Flexible to work in Night shift (US timing) Essential Duties and responsibilities: Process transactions within the shift, take the ownership of the work and work independently with minimum supervision Other Benefits: Medical Allowance- (5Lakhs - Yearly) Shift allowance - 250 rs per working day Cab facility : 2 way Transport (Pick & Drop) 5 days working and 2 week off Over Time Allowance(Optional) Food facility ***References are highly appreciated*** For more details - Contact - Shaik Imtiyaz - 7981325670 Email id : shaik.imtiyaz@copart.com Please carry your 2 hard copies of your resume And Please Mention name: Imtiyaz on your resume