Job Description

Googleformout interested Urgent Opening for the position of Key Accounts- NBD for Bangalore/ Mumbai. Roles & Responsibilitie Sell Logistics services toD2C/Brand enterprises - Responsible for Account Management, New Business Development (NBD), revenue and profitability Build bespoke solutions and pricing Coordinate with internal and external tech stakeholders to improve on the current tech product capability Manage and grow existing clients Nurturing client relationships, building Positive client experience and maintaining strong client relationships, retaining the business, and identifying growth opportunities Conducting business reviews with clients and focusing on service delivery experience Escalating and resolving areas of concern as raised by clients. Monitoring performance against service level agreements and flagging potential issues for timely resolution Skills: Strong in Program Management and data analytics. Advanced Excel and SQL are mandatory Preferred to have knowledge of the e-commerce Industry 2-3 Years of experience in Client Relationship Management and CX analytics Strong Interpersonal Skills Proactive and self-driven with a great sense of ownership Strong problem-solving and prioritization skills with an eye for detail. Good in negotiation and persuasion. Feel free to fill out this google form. We'll review your application and get back to you. Here is the link : https://forms.gle/XokopFrtEfMsXefC9