Job Description

Job Description Key Accountabilities Working with project teams, capture multi-disciplinary requirements, and translate those requirements into user experiences, prototypes and final assets. Define and carry out user research activities using quantitative methods (including surveys and analysis of usage analytics metrics) and qualitative methods (including ethnographic studies/ shadowing, interview, workshops and focus groups) for projects Facilitate the generation of new concepts and ideas and illustrates concepts with impact Collaborates with colleagues from other disciplines to define technology objectives, assess solution options and devise architectural solutions that both achieve strategic business goals and meet operational requirements Build local and global capability in terms of resources, reusable assets and tools that support UI/UX design working with global teams Take ownership of the internal applications developed for operational objectives as separate work package and define a roadmap along with the product owners for the applications. Ensure the design and usability of the tools is improved based on user feedback. Operates effectively at local level as focal contact for matters concerning UX Design Ensure consistency across service applications within a service portal Lead and develop a competency framework to ensure UI/UX capabilities are developed and measured on-par with the industry Key skills and Technical Competencies As a UI/UX designer you are expected to have hands-on experience on the following technical competency areas. Note: Specific toolsets and software are mentioned to guide your assessment only. The competency supplemented by equivalent toolset or software is acceptable. HTML UI development Application development frameworks - React, Angular, Vue, D3 Cascading Style Sheets (CSS) Wireframes and Prototyping - InDesign, Axure, Balsamiq UI design User Research - Web analytics, A/B testing, Behaviour studies Information architecture Interaction design Web development Usability testing Visual and Graphic Design Responsive Design development Accessibility Proven track record of taking ownership and delivering projects in the space of UI/UX Degree or experience in the field of UX design, UI development or interaction design Ability to collaborate with multiple stakeholders and team members to derive value outcomes Excellent written and presentational skills Ability to simplify and communicate complex topics Job Category Digital Posting Date 26 Mar 2025; 00:03