Job Description

We are looking for a candidate who are passionate about sports & willing to work in the same industry. Job Details:- Experience - Minimum 1 year work mode -WFO (12hrs shift) Location - Noida, Bengaluru Salary - 2.5 -3.5 lpa Title: Venue Manager Roles & responsibilities- A VM is responsible for managing the operations and customer experience of the sports facilities he or she is assigned to. To ensure all bookings, payments and addons are being managed on the App. Greeting, interacting with customers, answering to their queries and creating a positive environment at the sports facility for the customers. Being responsible for the infrastructure readiness of a sports facility and reporting to the Business Executive in a timely manner. He will be responsible to work with the team for maintenance and upkeep of the facility. Ensuring hygiene is top class and all utilities (water, electricity, washroom, CCTV, changing rooms, vending machines, playing area) are properly functioning. Supervising all the requisitions of the inventory and utilities and reporting to the operations team on a weekly basis. Manage all additional payment collections and offline bookings of the venue. Ensuring all on ground repair and maintenance escalations and reporting to the operations team on a weekly basis. Creating, organizing and managing community games and events and supporting the central team for the same. Ensuring proper activation of business campaigns and community games at the venue. Responsible for creating overall experience, looking after compliance, managing-training-coaching people, executing operations and achieving organisational goals with the team. Ensuring the operation in all the technical platforms Connect team and Slack, including all bookings which are reported in the App. Oversee and ensure branding and signages are installed well and are enhancing the ambience of the facility. To ensure equipment is readily available for the customers. Work with the managers directly to implement policies and follow them. Represent Organisation with high ownership, integrity and professionalism. Qualifications & Requirements: Graduate in any field & Basic interest in sport. Functional understanding of technology. Conversant in Hindi. English is a bonus. (Conversational knowledge of regional languages as per need is also a plus). Very high in integrity, punctuality and great at customer service. Minimum fresher to 1 year experience is required. Past experience in the hospitality industry, including hotels, retail, QSRs, facility management is preferred. Regards Vaishali