Role Purpose : The Cloud Engineer plays a key role in designing, implementing, and maintaining scalable and secure cloud infrastructure. This role focuses on optimizing cloud environments, ensuring high availability, and collaborating with cross-functional teams to deliver efficient solutions. Job Metrics: Efficiency and performance improvements of cloud services. Number of successful cloud solution implementations. Average time to resolve complex technical issues. Rate of automation and process optimization. Compliance with security and best practice standards. AREAS OF PERFORMANCE Core Tasks: Implement automation for routine tasks to improve efficiency. Participate in resource allocation and cloud costs. Implement and execute of medium-sized cloud projects. Collaborate with development teams for seamless integration. Security Implementation. Implement security measures for cloud infrastructure. Ensure compliance with security best practices. Identify areas for improvement in cloud processes and technologies. Stay abreast of industry trends and integrate best practices. Management/Leadership: Collaborate with cross-functional teams and provide technical guidance. Documentation/Governance : Implement documentation standards for the team. Ensure compliance with security and governance policies in cloud solutions. Stakeholders Duties : Collaborate with development teams for seamless integration of applications. Provide clear communication on project timelines and deliverables to stakeholders. Stakeholder List : Cross-Functional Teams Development Teams Project Managers End Users Vendors (if applicable) Knowledge and Expertise: Demonstrate expertise in cloud automation and optimization. Showcase knowledge of security best practices for cloud environments. Planning : Engage in resource planning for medium-sized cloud projects. Identify areas for improvement in cloud processes and technologies. KEY SKILLS AND PERSON SPECIFICATION Industry Specific : 3+ years of experience in cloud engineering. Previous experience in network, system engineering or infrastructure roles. Specific Qualifications and Accreditations : Bachelors degree in Computer Science, Information Technology, or a related field or equivalent work experience. (*Region specific, NA for US). Mid-level cloud certifications such as AWS Certified Solutions Architect or Google Cloud is a plus [DD1] . Professional Cloud Architect is a plus. Environment : Ability to work effectively in a global team environment. Product/Technical : Proficiency in cloud services and deployment (e.g., AWS, Azure, GCP) Experience with automation tools (e.g., Terraform, Ansible). Knowledge of containerization and orchestration (e.g., Docker, Kubernetes). Professional/Tasks : Project management skills managing medium-sized projects. Collaboration and communication skills for cross-functional teamwork. Experience in implementing and maintaining scalable solutions. Strong troubleshooting skills for resolving complex technical issues. Personal : Ability to follow process but to remain flexible in achieving project objectives. Curious, interested in new products and technologies. Engages quickly, remains highly engaged regardless of frustrations and obstacles. Motivate, eager to learn and demonstrate values, able to learn independently, research via multiple sources and finds information as needed. Patient, shows empathy for stakeholders who take longer to understand, happy to re-explain as required. Responds rather than reacts Demonstrable examples of good work ethics. Able to pass a background check subject to local laws and legislation.

Overview of Job Function: The Sr Software Engineer contributes to the design, development, and implementation of the Verint Systems software suite. The Sr Software Engineer utilizes proficiency and highly developed skills to work on complex projects. Possesses experience with commonly used concepts, practices, and procedures. Relies on pre-established guidelines to perform the functions of the position under occasional supervision. Utilizes current experience and judgment to plan and accomplish goals. Principal Duties and Essential Responsibilities: Designs, implements, tests and documents complex software applications Provides effective communication with geographically distributed team members Ensures quality through proper architecture design and code reviews, TDD and BDD practices Escalates urgent issues to Engineering Management Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts Interacts with Business Analyst to ensure that specifications are satisfied Communicates design, reliability and maintenance problems to appropriate internal resources Minimum Requirements: Minimum of 5+ years of experience in frontend software development Strong proficiency in HTML, CSS and core JavaScript conceptsDeep understanding of functional programming paradigmProfessional experience building scalable applications using React and or React NativeStrong experience using TypescriptExperience in consuming RESTful API web services.Experience managing libraries using NPM or YarnExperience with Redux state management or similarExperience building Micro Frontend Architecture application (either module federation or Single SPA)Solid understanding of core web conceptsExperience of browser dev tools for debugging and trouble shootingExperience of distributed version control systems such as GitHubExperience with writing unit test using Jest/ React Testing LibraryAbility to work both independently as well as in a dynamic, distributed team environment Preferred Requirements: Knowledge of Windows and Linux.Proficient in shell scriptingExperience in maintaining CI/CD pipelinePrevious experience working with AngularJsExperience of Node and Express JS

Principal Duties and Essential Responsibilities: Designs, implements, tests and documents complex software applications Provides effective communication with geographically distributed team members Ensures quality through proper architecture design and code reviews, TDD and BDD practices Escalates urgent issues to Engineering Management Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts Interacts with Business Analyst to ensure that specifications are satisfied Communicates design, reliability and maintenance problems to appropriate internal resources A Software Engineer may function in a Support Role with the following added responsibilities: Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources Minimum Requirements: BS in Computer Science, Software Engineering or other related degrees, or relevant experience Minimum of 5 years of experience in frontend software development Strong proficiency in HTML, CSS and core JavaScript concepts Deep understanding of functional programing paradigm Professional experience building scalable applications using React and or React Native Strong experience using Typescript Experience in consuming RESTful API web services. Experience managing libraries using NPM or Yarn Experience with Redux state management or similar Experience building Micro Frontend Architecture application (either module federation or Single SPA) Solid understanding of core web concepts Know how to measure and enhance security and performance of web pages. Knowledge of WCAG and accessibility standards. Experience of browser dev tools for debugging and trouble shooting Knowledge of cross-browser compatibility concerns Knowledge of an IDE e.g. WebStorm or VS Code Experience of distributed version control systems such as GitHub Experience with writing unit test using Jest/ React Testing Library Ability to work both independently as well as in a dynamic, distributed team environment Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Preferred Requirements: Knowledge of Windows and Linux. Proficient in shell scripting Experience in maintaining CI/CD pipeline Previous experience working with AngularJs Experience of Node and Express JS Experience of writing automated tests using Cypress or Playwright Experience of frontend performance tuning Experience with Webpack Experience with SQL and/or NoSQL databases. Cloud-based development experience with Amazon Web Services or similar Experience with Docker, Kubernetes Experience with build tools such as GitLab CI/CD, Jenkins, Harness, Concourse is a plus Experience with Monitoring/Logging/Visualization systems such as NewRelic/Datadog, Prometheus, Grafana, Sentry, Kibana Ability to learn third-party documentation while designing and writing code based on this documentation as a sole source of information Experience with larger-scale software development projects Knowledge of various Software Development Methodologies (particularly Agile) and experience in all stages of the software development lifecycle is a plus Knowledge of C++, C#, PHP, Python or other languages is a plus Principal Duties and Essential Responsibilities: Designs, implements, tests and documents complex software applications Provides effective communication with geographically distributed team members Ensures quality through proper architecture design and code reviews, TDD and BDD practices Escalates urgent issues to Engineering Management Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts Interacts with Business Analyst to ensure that specifications are satisfied Communicates design, reliability and maintenance problems to appropriate internal resources A Software Engineer may function in a Support Role with the following added responsibilities: Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources Minimum Requirements: BS in Computer Science, Software Engineering or other related degrees, or relevant experience Minimum of 5 years of experience in frontend software development Strong proficiency in HTML, CSS and core JavaScript concepts Deep understanding of functional programing paradigm Professional experience building scalable applications using React and or React Native Strong experience using Typescript Experience in consuming RESTful API web services. Experience managing libraries using NPM or Yarn Experience with Redux state management or similar Experience building Micro Frontend Architecture application (either module federation or Single SPA) Solid understanding of core web concepts Know how to measure and enhance security and performance of web pages. Knowledge of WCAG and accessibility standards. Experience of browser dev tools for debugging and trouble shooting Knowledge of cross-browser compatibility concerns Knowledge of an IDE e.g. WebStorm or VS Code Experience of distributed version control systems such as GitHub Experience with writing unit test using Jest/ React Testing Library Ability to work both independently as well as in a dynamic, distributed team environment Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Preferred Requirements: Knowledge of Windows and Linux. Proficient in shell scripting Experience in maintaining CI/CD pipeline Previous experience working with AngularJs Experience of Node and Express JS Experience of writing automated tests using Cypress or Playwright Experience of frontend performance tuning Experience with Webpack Experience with SQL and/or NoSQL databases. Cloud-based development experience with Amazon Web Services or similar Experience with Docker, Kubernetes Experience with build tools such as GitLab CI/CD, Jenkins, Harness, Concourse is a plus Experience with Monitoring/Logging/Visualization systems such as NewRelic/Datadog, Prometheus, Grafana, Sentry, Kibana Ability to learn third-party documentation while designing and writing code based on this documentation as a sole source of information Experience with larger-scale software development projects Knowledge of various Software Development Methodologies (particularly Agile) and experience in all stages of the software development lifecycle is a plus Knowledge of C++, C#, PHP, Python or other languages is a plus Principal Duties and Essential Responsibilities: Designs, implements, tests and documents complex software applications Provides effective communication with geographically distributed team members Ensures quality through proper architecture design and code reviews, TDD and BDD practices Escalates urgent issues to Engineering Management Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts Interacts with Business Analyst to ensure that specifications are satisfied Communicates design, reliability and maintenance problems to appropriate internal resources A Software Engineer may function in a Support Role with the following added responsibilities: Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources Minimum Requirements: BS in Computer Science, Software Engineering or other related degrees, or relevant experience Minimum of 5 years of experience in frontend software development Strong proficiency in HTML, CSS and core JavaScript concepts Deep understanding of functional programing paradigm Professional experience building scalable applications using React and or React Native Strong experience using Typescript Experience in consuming RESTful API web services. Experience managing libraries using NPM or Yarn Experience with Redux state management or similar Experience building Micro Frontend Architecture application (either module federation or Single SPA) Solid understanding of core web concepts Know how to measure and enhance security and performance of web pages. Knowledge of WCAG and accessibility standards. Experience of browser dev tools for debugging and trouble shooting Knowledge of cross-browser compatibility concerns Knowledge of an IDE e.g. WebStorm or VS Code Experience of distributed version control systems such as GitHub Experience with writing unit test using Jest/ React Testing Library Ability to work both independently as well as in a dynamic, distributed team environment Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Preferred Requirements: Knowledge of Windows and Linux. Proficient in shell scripting Experience in maintaining CI/CD pipeline Previous experience working with AngularJs Experience of Node and Express JS Experience of writing automated tests using Cypress or Playwright Experience of frontend performance tuning Experience with Webpack Experience with SQL and/or NoSQL databases. Cloud-based development experience with Amazon Web Services or similar Experience with Docker, Kubernetes Experience with build tools such as GitLab CI/CD, Jenkins, Harness, Concourse is a plus Experience with Monitoring/Logging/Visualization systems such as NewRelic/Datadog, Prometheus, Grafana, Sentry, Kibana Ability to learn third-party documentation while designing and writing code based on this documentation as a sole source of information Experience with larger-scale software development projects Knowledge of various Software Development Methodologies (particularly Agile) and experience in all stages of the software development lifecycle is a plus Knowledge of C++, C#, PHP, Python or other languages is a plus

VERINT is a global leader in Actionable Intelligence solutions. The company provides software and services that enable organizations to capture, analyze, and act on large volumes of complex data in real-time. VERINTs solutions are designed to help businesses enhance customer engagement, improve operational efficiency, and mitigate risk. VERINTs portfolio includes a wide range of solutions, such as workforce optimization, customer engagement, voice of the customer, fraud and compliance, and security intelligence. These solutions leverage advanced analytics, artificial intelligence, machine learning, and automation to unlock actionable insights from data, enabling organizations to make informed decisions and drive positive business outcomes. With a focus on empowering organizations across various industries, including customer service, contact centers, financial services, government, and security, VERINT is committed to helping businesses transform data into valuable intelligence to achieve their strategic goals. Center of Excellence in Financial Analytics - Data Analytics and FPA Innovation Team Description: The Center of Excellence in Financial Analytics comprises a dynamic and diverse team of professionals with expertise in data analytics, data manipulation, dashboard building, and FPA. Our team is dedicated to driving innovation, leveraging analytics techniques, and utilizing financial insights to optimize decision-making within the organization. Collaborative and driven, our team members work closely together to deliver high-quality business insights and contribute to the success of the Global CFO Organization. Location : Bangalore, India Job Title: Specialist - Data Analytics Job Description: Develop and maintain Power BI dashboards to visualize key performance indicators (KPIs), trends, and metrics relevant to various business units and stakeholders enabling them to take strategic decisions. Design, develop, and optimize SQL queries, stored procedures, and views to extract, transform, and load financial data from multiple sources into databases. Work closely with cross-functional teams to collect, cleanse, and validate data from various sources for both analytical and financial purposes. Collaborate with stakeholders to translate complex business problems into data-centric solutions that address functional, non-functional, and commercial concerns, such as reliability, scalability, and maintainability for both analytical and financial purposes. Participate in the development and implementation of data models, algorithms, and visualizations to support data-driven decision-making processes for both data analytics and FPA functions. Conduct performance tuning and troubleshooting of Power BI reports and SQL queries to ensure efficient data retrieval and visualization. Utilize Power Query, DAX (Data Analysis Expressions) for calculations, measures, and custom columns. Ensuring data security and compliance with best practices. Collaborate with the Business Functions such as Sales Operations, Customer Success Management, Go-To Market strategy, and Regional Finance teams to enhance financial performance reporting and analysis by leveraging data analytics techniques and developing interactive dashboards. Support the documentation and presentation of findings and insights related to both data analytics and FPA within the Center of Excellence, including reports, dashboards, and presentations. Assist in ad-hoc data analysis requests and contribute to ongoing data analytics and FPA projects as part of the Center of Excellence team. Requirements: Master s or bachelor s degree in computer science, data Analytics, Finance, or Business Analytics in a related field. 5-10 years of experience as an Analyst, with a focus on Power BI development. Strong analytical and problem-solving skills with a keen eye for detail. Experience with data visualization tools, such as Power BI, to create meaningful visual representations of data and build interactive dashboards. Proficiency in Query languages such as SQL or MDX for data manipulation and analysis. Basic or advanced Excel skills, including simple or complex formulae, pivot tables, data analysis, and reporting. Knowledge of analysis techniques, and FPA concepts specific to the Center of Excellence in Financial Analytics. Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders. Strong organizational skills and the ability to manage multiple tasks and prioritize accordingly. Proactive attitude and eagerness to learn and develop skills.Top of Form Bottom of Form

Principal Duties and Essential Responsibilities: Architect, Design, Develop and Innovate: With a hands-on approach, lead the implementation of autonomous ITSM systems, introducing advanced capabilities like automated CAB processes, self-healing CMDBs, and predictive analytics. Customer-Centric Innovation: Embed a customer-first philosophy in ITSM systems, ensuring that both internal staff and external users benefit from intuitive, responsive, and efficient services. Modernization and Efficiency: Drive the evolution of ITSM practices into highly efficient, low-maintenance workflows, minimizing manual effort while enhancing service quality and reliability. Strategic Enablement: Ensure ITSM systems enable teams to focus on high-value work by automating routine processes and eliminating bottlenecks. Agile and Scalable Operations: Enhance service delivery in fast-paced, agile environments to meet and exceed customer expectations. Collaborative Tech Leadership: Partner with remote and cross-functional teams to gather and prioritize requirements, ensuring alignment with organizational goals. Data-Driven Insights: Leverage ITSM data to proactively improve user experiences, identify opportunities for innovation, and drive continuous service improvement. Mentorship and Growth: Provide technology and technical guidance to ITSM team members, fostering a culture of customer obsession, innovation, and accountability. Minimum Requirements: Experience: Hands-on 3+ years in ITSM tech leadership roles or senior or principal individual contributor, delivering transformative outcomes in agile, customer-focused environments. Expertise in ITSM Tools: Deep knowledge of ITSM platforms like ServiceNow [SA1] , Jira, etc. with hands-on experience in configuring and optimizing their capabilities. Automation Proficiency: Demonstrated success in implementing automation to reduce manual intervention, including workflows, integrations, and decision-making algorithms. ITIL Mastery: Extensive understanding of ITIL/ITSM frameworks and their adaptation to modern, autonomous systems. A certification in ITIL v4 and above is a must. Customer Obsession: Proven track record of designing ITSM solutions with a strong focus on exceptional user experiences for both internal teams and external customers. Exceptional Communication: Strong written and verbal communication skills, capable of articulating complex technical concepts to diverse audiences. Collaboration Across Boundaries: Proven ability to work effectively with global, distributed teams. Strategic Mindset: Skilled in identifying high-impact opportunities and aligning ITSM strategies with organizational goals. Additional Requirements - Good to have: Familiarity with AIOps and its integration into ITSM practices to enable predictive and autonomous service management. Experience in leading ITSM transformations in DevOps or Agile environments. Certifications in, ServiceNow, or other relevant ITSM methodologies and platforms. Principal Duties and Essential Responsibilities: Architect, Design, Develop and Innovate: With a hands-on approach, lead the implementation of autonomous ITSM systems, introducing advanced capabilities like automated CAB processes, self-healing CMDBs, and predictive analytics. Customer-Centric Innovation: Embed a customer-first philosophy in ITSM systems, ensuring that both internal staff and external users benefit from intuitive, responsive, and efficient services. Modernization and Efficiency: Drive the evolution of ITSM practices into highly efficient, low-maintenance workflows, minimizing manual effort while enhancing service quality and reliability. Strategic Enablement: Ensure ITSM systems enable teams to focus on high-value work by automating routine processes and eliminating bottlenecks. Agile and Scalable Operations: Enhance service delivery in fast-paced, agile environments to meet and exceed customer expectations. Collaborative Tech Leadership: Partner with remote and cross-functional teams to gather and prioritize requirements, ensuring alignment with organizational goals. Data-Driven Insights: Leverage ITSM data to proactively improve user experiences, identify opportunities for innovation, and drive continuous service improvement. Mentorship and Growth: Provide technology and technical guidance to ITSM team members, fostering a culture of customer obsession, innovation, and accountability.

Job Title: Senior DBA Location: Bangalore, India Job Type: Full-Time Company Overview: We are a leading provider of enterprise-level software solutions seeking an experienced Senior DBA tmanage our database operations and ensure the integrity, performance, and security of our database systems. The ideal candidate will combine strong database expertise with problem-solving skills tmaintain excellence in our database infrastructure. Position Summary: As a Senior DBA, you will be responsible for the implementation, configuration, maintenance, and performance of critical database systems. Your primary focus will be on SQL Server and other RDBMS platforms, ensuring high availability and consistent performance of our applications. Key Responsibilities: Database Management: o Manage and maintain RDBMS including SQL Server. o Perform database maintenance, administration, backup, and recovery. o Conduct capacity planning and ensure database performance optimization. Reporting and Visualization: o Design and develop reports using SSRS and other visualization tools. o Utilize Power BI for advanced data visualization (optional). Optimization: o Perform query tuning and database performance optimization. Data Modeling and Architecture: o Develop logical and physical data models. o Utilize data modeling tools and understand data architecture fundamentals. Data Engineering: o Implement ETL processes and understand data warehousing fundamentals. o Work with OLAP/OLTP systems and cloud databases (AWS, Azure). NoSQL Databases: o Understand NoSQL database fundamentals and work with databases like Azure Cosmos DB, MongoDB, Cassandra, and Amazon DynamoDB (optional). In-Memory Databases: o Manage in-memory databases like Redis and Memcache (optional). Programming: o Develop and maintain applications using Java/C# and .NET/J2EE. Agile Methodology: o Apply Agile principles in database management and development. Required Technical Competencies: Strong command of RDBMS fundamentals including DDL, DML, DQL. Advanced knowledge of database normalization and referential integrity. Proven expertise in SQL Server administration and maintenance. Experience with backup strategies and disaster recovery planning. Demonstrated ability in capacity planning and resource optimization. Experience with enterprise reporting solutions (SSRS). Knowledge of business intelligence tools (Power BI). Understanding of data warehouse architectures. Proven track record in database performance optimization. Experience in logical and physical data modeling. Expertise in query optimization and tuning. Working knowledge of cloud platforms (AWS, Azure). Experience with cloud databases (RDS, Azure SQL DB). Understanding of NoSQL database concepts. Basic programming knowledge (.NET/Java). Required Soft Skills: Strong teamwork, communication, and articulation skills. Flexibility, adaptability, and problem-solving abilities. Analytical and critical thinking skills. Ability tplan, track, and manage tasks effectively. Strong work ethic and accountability. Client-focused approach. Calm under pressure. Strong planning and organizational skills. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum 2 years of DBA experience. Proven track record of managing database operations. Work Environment: Location: Bangalore, India Flexible work arrangement available - twice a week from the office On-call rotation for critical issues. Additional Information: Position reports tNir Koren. Responsible for enterprise-wide database operations. Opportunity for career growth and advancement.