Cal - 7742087843Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, and chats to resolve their concerns and provide excellent customer service.Provide product information, answer questions about products/services offered by the company.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Escalate complex issues to senior team members or supervisors when necessary.Maintain accurate records of all interactions with customers using CRM software.

Cal us - 7742087843Job Title: International Chat Non-voice processShift Rotational – 5 Days WorkingImmediate JoinerLocation: 3rd, New Link Rd, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064Work from OfficeEducation: Undergraduate with minimum 12 Months experience or Graduate Fresher are eligible.Language preferred : Fluent in EnglishRole Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers. The Agent will play an integral role in improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries

Athena- ORM (Online Reputation Management(80% ORM, 20% Voice). Salary- 28k . 2 Rotational Week Off. Work Hours- 9 (Rotational). HSC/Graduate. Relieving/Experience (Mandatory). 6 months ORM Experience in Customer Service (Mandatory) . *Should have handled escalations over the social media platforms like Facebook Twitter etc.. Excellent Communication Skills . LOCATION- MBP

Customer retention & ServiceSalary 33k Max in hand +15-20k incentivesExperience required in voice process5 days working, Rotational shifts + 2 rotational weekoffsOne side cab facilitiesLocation - Millenium Business ParkMahape, Ghansoli

Vibrant Training & PlacementsHr RecruiterDay shiftSalary - NegotiableInbound & Outbound voice processLocation- Rtech Capital Galleria , 4th floor, Office number 410Sirsi Road5.5 days working ( Saturday will be halfday ), 1 Sunday Fixed Weekoff

Inbound customer service International processNight shifts for freshers - 29k in hand + incentivesfor experienced - 34k in hand + incentivesSitapura , Jaipur