Responsibilities Managing people for coordination of varied campaigns. Overseeing the entire e-commerce process execution. Resolving all the consumer queries/ issues to close the campaigns. Creating campaigns on the portal and ensuring delivery on time. Requires coordination via calls to optimize the timelines. Planning the training and standardization of service delivery. Conducting quality assurance and providing feedback to the organization. Possessing excellent MS office knowledge to have an upper hand. Maintaining a pleasant working environment for your team.Requirements Excellent interpersonal and record keeping skills. Excellent verbal communication in English. Ability to coordinate with other departments for any work - related matters. Advanced ability to provide technical assistance, resolve issues and recommend improvements. Ability to keep updated on new developments in the field of services.About the Company Viral PitchAt Viral Pitch, we are building a holistic Influencer Marketing, research &analysis platform that has the right blend of technology and creativity togenerate stellar influencer marketing campaigns for brands. Ours is afirst ever AI driven hybrid platform currently using the perfect mix oftechnology & Creativity while maintaining and ensuring the support ofthe creator ecosystem.So far, we have had 50,000+ influencers onboard with us, and havecatered to more than 25+ brands such as Kwality Walls, Kaya Skin Clinic,Park Avenue, Winzo, Alt Balaji, WOW Skin Science and others. Our