Lead & manage support team, ensuring alignment with goalsHandle client escalations, attend meetings & maintain relationshipsMonitor team performance, KPIs & implement improvementsDrive continuous learning & process optimization to enhanced serviceRequired Candidate profile5+ yrs of exp. in a customer support roleExpertise in client escalations, maintaining satisfaction & team managementStrong communicationProficiency in data-drivenFocus on performance improvement

Candidate will be responsible for keyword research, on-page & off-page SEO, technical SEO, & content optimizationRole also involves competitor analysis, backlink strategies & continuous monitoring of SEO performance to improve search engine rankingsRequired Candidate profileSkilled SEO Specialist with 3-4 years of experience to enhance our online presence and drive organic traffic (preferably in B2B).Expertise in analytics, SEO tools, and Google algorithms.

End-to-End SalesBuild & maintain strong client relationshipsDrive sales through onsite client meetings & presentationsCollaborate with internal team to meet customer needs & achieve sales goalsStay updated on industry trends & competitor activityRequired Candidate profileMin. 1.5 years exp in field sales. Target-oriented with a strong sales track record.Excellent communication and negotiation skills.Ability to work both independently and as part of a team.Perks and benefitsEmployee Provident Fund & ESICMedical Insurance