Job Description

Job Purpose To manage the profitability of the company owned store Key Result Areas/Accountabilities Sales 1. Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store 2.Ensure and monitor quality of acquisition through the store Revenue -Deliver revenue targets for the store -Increase revenue per footfall by aiding customers purchase decisions RoI - Achieve profitability (Return on investment) targets for the store - Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Customer Service -Manage churn and achieve customer satisfaction for walk-in customers Store Management -Ensure adherence to store processes in terms of documentation and systems -Ensure infrastructure / store upkeep -Maintain availability of stock at the store while adhering to norms -Ensure appropriate placement of pop-ups and product displays at store Marketing -Execute marketing, branding and promotion activities -Ensure fliers/ brand POS are available at store -Resolve channel-specific issues within specific timelines Core Competencies, Knowledge, Experience •Store Management •Team Management Must have technical / professional qualifications •Graduation Must