Role & responsibilities Answering phones and explaining the product and services offered by the company.Making outbound or receiving inbound calls to promote products, gather customer feedback, or provide supportAsking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Maintaining the record of all the sales enquires updating into sheets after phone calls.Taking and processing product orders in a professional manner.Suggesting solutions based on customers needs and requirements.Preferred candidate profile Fresher can applyBasic Computer Knowledgecold calling Perks and benefits PFESICYearly Bonus