Job Description

Role: Head of Claims and Underwriting will strategically lead and optimize end-to-end policy lifecycle. - Seeking candidates with expertise in the Indian life insurance landscape, regulatory compliance, and a passion for leveraging AI and new technologies to enhance efficiency, accuracy, and customer experience in both underwriting and claims. Key Responsibilities: 1. Define and implement strategy for Claims and Underwriting, integrating AI, automation, and new technologies 2. AI-Powered Underwriting 3. Tech-Driven Claims Management: Lead the transformation of the claims process 4. Underwriting operations for individual and group policies, ensuring adherence to IRDAI regulations 5. Manage the claims adjudication process. 6. Team Leadership & Development 7. Risk & Compliance 8. Budget & Resource Management Qualifications and Experience: - Bachelor's/Master's degree in a relevant field. Professional certifications (FLMI, CLU) are a plus. - 15+ years in the Indian life insurance industry, with 8-10+ years in leadership roles within Claims and Underwriting. Experience in large Bancassurance is important. - Deep understanding of the Indian regulatory landscape (IRDAI) and market best practices. - Strong knowledge of risk assessment, medical underwriting, and claims adjudication principles. - Excellent leadership, communication, analytical, and problem-solving skills.