ResponsibilitiesBuild and maintain strong, long-lasting client relationshipsDevelop a thorough understanding of client needs and objectivesCreate and implement strategic account plans to expand relationshipsCollaborate with internal teams to ensure timely delivery of servicesMonitor project progress and communicate updates to stakeholdersIdentify and pursue upselling and cross-selling opportunitiesResolve client issues promptly and professionallyTrack and report on key account metrics and performance indicatorsRequirementsMinimum 3+ years of experience in account management or client servicesProven track record of maintaining and growing client relationshipsExcellent communication and interpersonal skillsStrong problem-solving abilities and negotiation skillsAbility to prioritize tasks and manage multiple accounts simultaneouslyExperience with CRM systems and relevant software toolsBachelor's degree in business, marketing, or related field preferredDesired SkillsProject management experienceIndustry-specific knowledgeStrategic thinking and planning capabilitiesAbility to work independently while contributing to team goals

Key ResponsibilitiesDevelop and implement comprehensive social media strategies aligned with business objectivesLead content creation and curation across multiple platforms (Instagram, TikTok, LinkedIn, Twitter, Facebook, etc.)Analyze performance metrics and provide actionable insights to optimize campaignsStay ahead of emerging social media trends, platforms, and best practicesManage a team of social media specialists and coordinate with cross-functional teamsOversee social media advertising budget and maximize ROIEstablish and maintain the brand voice across all digital channelsDevelop and nurture influencer relationships and partnershipsMonitor social conversations and manage community engagementCreate regular performance reports for executive leadershipManage Google AdSense implementation and optimization to maximize revenueDevelop and execute paid advertising strategies across various platformsQualifications5+ years of experience in social media marketing with a proven track record of successful campaignsStrong understanding of social media platforms, their unique audiences, and content formatsExperience managing social media teams and mentoring junior staffExcellent analytical skills with proficiency in social media analytics toolsStrong creative thinking and problem-solving abilitiesOutstanding written and verbal communication skillsExperience with paid social media advertising and budget managementBachelor's degree in Marketing, Communications, or related field (or equivalent experience)Portfolio of successful social media campaignTechnical SkillsProficiency with social media management tools (Hootsuite, Buffer, Sprout Social, etc.)Experience with content creation tools (Canva, Adobe Creative Suite)Knowledge of social media analytics platformsUnderstanding of SEO and content marketing principlesExperience with Google Marketing Platform (Google Ads, Google Analytics, etc.)Proficiency with Google AdSense monetization strategiesKnowledge of email marketing platforms (Mailchimp, Constant Contact, etc.)Experience with marketing automation tools (HubSpot, Marketo, etc.)Familiarity with CRM systems (Salesforce, HubSpot CRM, etc.)