Job Description

Job Description: Thryve is hiring! We have an exciting opening for Fresher in US Healthcare, See the criteria below for our Fax Intake Coordinator (Apprentice) position. Company's Profile: Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers. Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate based on any protected attribute. For more information about the organization, please visit www.thryvedigital.com Role Description: Role: Fresher (Apprentice) for initial 6 months Position: Non-Technical Skill: Fax Intake Coordinator Shift: Rotational Night Shifts(6:30 PM to 3:30 AM or 10:00 PM to 7:00 AM) Apprentice Stipend: 21,000 (for six months) + Medical Insurance 5,00,000 Post Apprentice: 3,25,000 /PA +Medical Insurance 5,00,000 + Conversion bonus 24,000/- Work Location: Hyderabad Work Mode: Onsite (all 5 days work from office) Education: Any Graduate (Engineering/Tech graduates are not preferred) Venue : Unit No - 601, Building Number 12D, 6th Floor, M/s Sundew Properties Ltd, IT/ITES SEZ, Mind space Hi-Tech City, Madhapur, Hyderabad - 500081. Walk-In Date:24th May 2025, Saturday. Walk-In Time : 09:30 AM -12:30 PM Intake Coordinator is responsible for reviewing the fax that we receive and understand the medical terminology on each page of the fax. Should be able to identify the type of fax and provide authorization within TAT. Essential Responsibilities: Build cases based on the documentation on the fax after thorough review and complete the case build with in the TAT based on SLA. Ensure login timings are adhered to as the process is time-bound, and the TAT is 4-6 hours. Ensure cases are built based on updated and current tip sheets following all essential rules. To ensure quality and productivity is met based on our SLAs. Flexible enough to meet overtime requirements and take responsibility for delivering all cases assigned. Other job responsibilities as assigned from time to time. Other additional duties as assigned or requested. Requirements: Knowledge in US Healthcare with clinical orientation/experience claims, benefits, pre- authorization, Medical Coding, Enrollment with educational qualifications as mentioned. Good communication skills including listening, reading, and speaking with ability to communicate effectively. Ability to work in rotational shifts with rotational week offs and different US shifts/night shifts continuously. Ability to thrive in an environment of change and fluctuating priorities. Preferred: Knowledge on US Healthcare industry Ability to use independent judgement and critical thinking. Any Clinical certification