Warehouse Supervisor

Job Description

Role & responsibilities Oversee the day-to-day operations of a large-scale ecommerce fulfilment centre. Manage and optimize inbound processes, ensuring timely receipt and accurate verification of incoming shipments. Streamline outbound operations, including order picking, packing, and shipping, to meet customer delivery expectations. Implement efficient inventory management practices, conducting regular audits, cycle counts, and reconciliations. Monitor and maintain warehouse cleanliness, organization, and safety standards. Analyze existing warehouse processes to identify areas for improvement, efficiency gains, and cost savings. Design and implement new processes to enhance productivity, accuracy, and customer satisfaction. Collaborate with cross-functional teams to integrate process improvements across the organization. Monitor key performance indicators (KPIs) and metrics to track progress and drive continuous improvement initiatives. Utilize data analysis tools and techniques to identify performance gaps and areas of improvement within warehouse operations. Generate regular reports and presentations to communicate findings and recommendations to senior management. Develop and implement strategies to increase productivity, reduce errors, and optimize resource allocation. Utilize technology and automation solutions to streamline operations and enhance overall efficiency. Lead a diverse team of warehouse associates, including supervisors, pickers, packers, and inventory controllers. Set clear performance expectations, provide coaching and training, and promote a culture of accountability and continuous learning. Preferred candidate profile Perks and benefits