Job Description

Role & responsibilities Job Description: - Resolve Service NAB tickets for all recruiting-related issues, system enhancements, and process improvement initiatives ensuring all tickets are properly documented, prioritized, and resolved in a timely manner. - Be responsible for employee/ config data gathering, transformation, mapping, and cleansing, then performing and monitoring mass data loads using tools like EIB, ensuring data accuracy, error handling, and providing post-load validation and support. - Serve as a SME for Workday recruiting and provide training to TA members, managers, and other stakeholders on how to use the recruiting module in Workday effectively. - Implement testing efforts within P&C Systems ensuring smooth user acceptance testing (UAT) and Integrated testing. - Stay up to date with Workday updates, releases, and industry best practices to enhance system capabilities. - Mentor and guide junior colleagues for their role in configuration and testing.