Workday Consultant

Job Description

Key Responsibilities: • Provide consultative support in the configuration, maintenance, and support of the Workday HCM system. • Partner with key HR stakeholders to maintain a backlog, prioritize work, and design solutions that meet the business needs. • Serve as the product owner for the Core HR product team, including HCM, HR analytics, and security. • Understand and translate business needs to technical requirements and vice versa. • Configure Workday HCM to meet business requirements, including business process workflows, tenant settings, and custom reports. • As the subject matter expert in Workday HCM and core employee data, provide guidance and hands-on technical support for escalated Workday-related issues, troubleshooting and resolving problems in partnership with the managed services support team in a timely manner. • Stay current with Workday releases and new features, recommending opportunities for improvement and innovation. • Collaborate across other product owners/product teams to understand planned activities and potential impacts on the product and/or teams capacity. • Partner on technology roadmap tied to business strategy. • Create clear and comprehensive product documentation, including user stories, acceptance criteria, change and configuration documentation, and product roadmaps. Key Qualifications and Experiences: • Minimum 5 years of proven experience managing Workday HCM, including direct configuration of complex requirements. • Proficiency in Workday configuration, including business process setup, security, calculated fields, and custom reports. • Demonstrated skills in application delivery, relationship management, delivering results, business knowledge, intuition and judgment, high cross-cultural awareness and sensitivity, strong communication/collaboration. • Experience working in a complex, global organization. • Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions. • Decision-making Capability to make informed decisions quickly and effectively, balancing competing priorities and risks • Backlog management – Skills in creating, prioritizing and managing the product backlog to ensure that the development team works on the highest-value items • Developing/mentoring others and providing guidance/feedback to drive outcomes. • Experience proactively engaging available technology resources to develop a strong network and growth (e.g., Workday Community, user groups, etc). • Data Analysis – Ability to analyze data and metrics to understand product performance, user behavior, and areas for improvement. • Problem solving – Aptitude for identifying issues and obstacles and finding practical solutions to keep the product development on track. • Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers. • Experienced working with other Workday features (e.g. Security) or the desire to learn and work cross-functionally. • Experience working in an Agile manner and Agile tools a plus.