Job Description

Provide consultative support in the configuration, maintenance, and support of the Workday HCM system Partner with key HR stakeholders to maintain a backlog, prioritize work, and design solutions that meet the business needs Serve as the product owner for the Core HR product team, including HCM, HR analytics, and security Understand and translate business needs to technical requirements and vice versa Configure Workday HCM to meet business requirements, including business process workflows, tenant settings, and custom reports As the subject matter expert in Workday HCM and core employee data, provide guidance and hands-on technical support for escalated Workday-related issues, troubleshooting and resolving problems in partnership with the managed services support team in a timely manner Stay current with Workday releases and new features, recommending opportunities for improvement and innovation Collaborate across other product owners/product teams to understand planned activities and potential impacts on the product and/or team s capacity Partner on technology roadmap tied to business strategy Create clear and comprehensive product documentation, including user stories, acceptance criteria, change and configuration documentation, and product roadmaps Key Qualifications and Experiences: Minimum 5 years of proven experience managing Workday HCM, including direct configuration of complex requirements Proficiency in Workday configuration, including business process setup, security, calculated fields, and custom reports Demonstrated skills in application delivery, relationship management, delivering results, business knowledge, intuition and judgment, high cross-cultural awareness and sensitivity, strong communication/collaboration Experience working in a complex, global organization Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions Decision-making Capability to make informed decisions quickly and effectively, balancing competing priorities and risks Backlog management Skills in creating, prioritizing and managing the product backlog to ensure that the development team works on the highest-value items Developing/mentoring others and providing guidance/feedback to drive outcomes