Workplace Experience Manager

Job Description

We are Licious, and we are a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country, delighting over 32 lakh customers with our de- licious fresh meat and seafood! Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on… What makes the role meaty? Oversee daily office operations to ensure smooth functioning of the workplace, including but not limited to reception services, office supplies, and administrative support. Manage workspaces, seating plans, and facility usage across all Licious offices and operational locations. Establish and optimise administrative processes to increase efficiency and cost-effectiveness. Oversee vendor contracts and relationships for services like housekeeping, security, and technical support. Create an inspiring workplace environment that reflects Licious' culture and values. Organise workplace amenities and services to enhance employee satisfaction and productivity. Partner with HR and leadership to plan employee engagement activities, events, and celebrations. Ensure compliance with local laws, regulations, and safety standards across all office locations. Regularly conduct safety drills and create emergency response protocols. Oversee security measures, including access control systems and visitor management. Prepare and manage the facilities and workplace budget to ensure cost-effective solutions without compromising quality. Manage and streamline travel arrangements for employees and senior leadership as per company policy. Oversee logistical planning for meetings, events, and large-scale company initiatives. Build, manage, and mentor a high-performing administrative team, encouraging collaboration and accountability. Establish KPIs for team performance and ensure timely execution of goals. Lead workplace sustainability initiatives in alignment with Licious' commitment to environmental and social responsibility. Stay updated with modern workplace technology and trends to enhance operational efficiency. We hope that you have.. Bachelor’s degree in business administration, facilities management, or a related field. 8+ years of progressive experience in workplace administration, facilities, or operations, with at least 3 years in a leadership role. Experience working in fast-paced environments, preferably in FMCG, e-commerce, or startups. Strong knowledge of workplace systems, vendor management, and compliance regulations. Exceptional organisational and project management abilities. Strong interpersonal and communication skills to liaise across teams and with external partners. Proactive problem-solving and crisis management capabilities. Technologically savvy, with knowledge of workplace tools and systems. Adept at fostering an engaging and collaborative workplace culture. Show more Show less