Key Information:Location: Embassy 247 IT Park, Vikhroli, MumbaiWorkplace type: HybridExperience level: 10+ yearsSkills we consider: (3As) Adaptability, Accountability and Attention to detailAbout Freespace (afreespace.com):Were a workplace technology company helping organizations to achieve three key outcomes: Right size, right design: Enabling informed decisions using real-time data to achieve portfolio optimization and the right workplace design Smart building automation: Streamlining processes by simplifying complex seating requirements and through occupancy-driven control and automation Exceptional employee experiences: Maximizing the benefits of the office by providing employees with the tools to find and reserve spaces, connect with each other and enjoy optimal working conditionsTo achieve these outcomes, we provide an integrated platform that delivers actionable workplace intelligence, through a real-time analytics platform, workplace sensors, employee experience app, signage and space management solutions. We have recently been recognized with a nomination for the IFMA New York Awards of Excellence in the Sustainability category, underscoring their achievements in fostering adaptive, efficient, and sustainable work environments. About Role:We are looking for a seasoned professional to join our team as the Head of DevOps, responsible for overseeing the end-to-end DevOps lifecycle and ensuring seamless integration of development and operations processes. The ideal candidate will have a strong background in AWS cloud services, a deep understanding of DevOps best practices, and a proven track record of successfully implementing and managing DevOps initiatives within a product-focused environment.Key Responsibilities:Strategy and Leadership:Develop and execute a comprehensive DevOps strategy aligned with business objectivesLead, mentor, and inspire a high-performing DevOps team, fostering a culture of collaboration and innovationInfrastructure as Code (IaC):Design and implement scalable and automated infrastructure using tools such as Terraform, CloudFormation, and AWS CDK. Ensure infrastructure is version-controlled and follows best practices for reliability and security.Continuous Integration/Continuous Deployment (CI/CD):Implement and enhance CI/CD pipelines to automate and streamline the software delivery process. Ensure efficient and reliable deployment processes for both development and production environments.Managing Different Environments:Ensure all the environments Dev/QA/Pre-Prod/Prod are set up correctly as needed and scale up and down as needed. Should be able to scale up any environment as needed.Monitoring and Logging:Establish robust monitoring and alerting systems to proactively identify and address issues. Implement centralized logging solutions for effective troubleshooting and auditing.Monitor the uptime of the system, MTBF and MTTR and publish the report quarterly.Security and Compliance:Collaborate with security teams to implement and maintain a strong security postureEnsure compliance with industry standards and regulations related to cloud infrastructureCoordinate and perform Penetration Testing, Vulnerability Testing annuallyCollaboration and Communication:Work closely with development, operations, and QA teams to foster a collaborative DevOps culture. Communicate effectively with stakeholders to provide updates, report on key metrics, and address concerns.On a day-to-day basis, you will do:Strategic Planning:DevOps Strategy Development: Develop and refine the overall DevOps strategy, ensuring alignment with organizational goalsRoadmap Planning: Collaborate with key stakeholders to plan and prioritize DevOps initiatives, taking into account business objectives and technology trendsContinuous Improvement: Identify opportunities for process optimization and efficiency improvements within the DevOps lifecycleTeam Leadership:Team Management: Lead and manage the DevOps team, providing guidance, support, and mentorshipSkill Development: Encourage continuous learning and skill development among team members to keep up with evolving technologiesCross-Functional Collaboration: Foster collaboration with other departments, including development, operations, and security teams.Technical Oversight:Infrastructure as Code (IaC): Oversee the design and implementation of scalable and automated infrastructure using IaC tools (Terraform, CloudFormation, etc.)CI/CD Pipeline Management: Monitor and optimize CI/CD pipelines to ensure efficient and reliable software deliveryIncident Management: Respond to and resolve incidents, collaborating with the team to address issues in a timely mannerCloud Management:AWS Services: Stay current with AWS cloud services and identify opportunities to leverage new features for improved performance and cost-effectivenessCost Management: Monitor and manage cloud costs, identifying ways to optimize resource usageSecurity and Compliance:Security Oversight: Collaborate with the security team to ensure the implementation and maintenance of a robust security posture in the cloud environmentCompliance: Ensure compliance with industry standards and regulations related to cloud infrastructureCommunication:Stakeholder Communication: Regularly communicate with cross-functional teams and stakeholders, providing updates on key metrics, project statuses, and addressing concerns.Documentation: Maintain clear and comprehensive documentation for configurations, processes, and procedures.Innovation and Technology Evaluation:Technology Assessment: Stay informed about emerging technologies and assess their relevance to the organization's DevOps practicesInnovation: Encourage and support innovation within the DevOps team, exploring new tools and methodologiesTraining and Onboarding:Training Programs: Develop and implement training programs to ensure the team is equipped with the necessary skillsOnboarding: Facilitate the onboarding process for new team members, ensuring a smooth integration into the DevOps workflowRequired Skills & Experience:10+ years of experience in a DevOps leadership role, preferably within a product-focused environmentProven track record of successfully implementing and managing DevOps initiatives within a large organizationIn-depth knowledge of AWS cloud services, including EC2, S3, VPC, Lambda, Route53, CloudFront, Athena, Step function, Beanstalk IAM etcAWS Certified - DevOps Engineer (Professional) or Solutions Architect (Professional)Strong understanding of DevOps principles and best practices, including CI/CD, infrastructure as code, and continuous monitoringExperience with Git, Docker, Kubernetes, and other relevant DevOps toolsExcellent communication, collaboration, and problem-solving skillsAbility to lead and motivate a team, set clear expectations, and provide constructive feedbackStrong analytical and critical thinking skillsPassion for innovation and continuous improvementAbility to handle multiple competing priorities in a fast-paced environmentExperience in leading, managing, coaching and recruiting more junior members of the teamExperience in defining and promoting opportunities to reuse components and common service patterns, understanding the patterns and interactions on a larger scale across portfolios, programmes and wider government context, and how decisions may impact our portfolio of workExperience in working with a range of collaboration tools including MS Teams, Slack, JIRA, Confluence Promote technology and vendor agnosticism, whilst making evidence-based decisions when required and thereafter explain those decisions to all levels of both technical and non-technical stakeholders Extensive Experience working in Agile environments, aligned to DevOps cultureLead the cloud-engineering community of practice, engaging with colleagues to promote participation and attendance at wider industry eventsStrong automation and problem-solving skills Behaviors and Mindset:Demonstrated curiosity to tinker, troubleshoot, research, understand and solveA keen solution mindset that helps users achieve the best out of a product featureClarity of thinking and an ability to explain complex logic and reasoning in simple languageConvincing and confident with technical knowledge, yet humble and inclusive in getting buy-in from clients and partnersHighly organized, and able to manage multiple projects simultaneouslyExtremely client-focused as well as flexible and agile; able to adapt quickly and responsively to client needsFreespace Global Perks:Paid annual leave and public holidays to support your work-life balancePaid sick leave if you should fall illFamily Mediclaim Cover & Accidental Benefit PlanCompany-sponsored meals in the officeAccess to funded training (internal/external) to support your career developmentChance to refer friends and earn money through our generous Employee Referral ProgramGlobal Employee Award program giving us the opportunity to recognize and celebrate successChance to get involved in shaping our culture by joining one of our Employee Resource GroupsA creative and engaging company culture right across the businessWhy apply:If you are looking for a role that combines technical ability and infrastructure management within a cutting-edge, growing Global tech business, then this could be the role for you. If you meet the requirements above, then wed love to hear from you