Workshop Manager

Job Description

JD of Works Manager Job Title Works Manager Company Khandelwal Motors Pvt. Ltd. (Award winning- TATA Motors Commercial Vehicle (CV) Dealership) Location Mahwa (Dausa), Rajasthan (100 Kms from Jaipur and Agra) Experience 3-7 Years About Khandelwal Motors Pvt. Ltd. (KMPL) Khandelwal Motors Pvt. Ltd.(KMPL) is the authorized dealer of Tata Motors Ltd. for Sales, Service & Spares in the districts of Eastern Rajasthan which are Dausa, Sawai Madhopur, Karauli & Dholpur since 2007. The company is headquartered at Mahwa, (District- Dausa), Rajasthan and we have branch offices at Dausa, Dholpur, Gangapur City, Karauli and Sawai Madhopur. Through our business, we not only provide employment opportunities to local people and but also help economy of the area to grow for goods movement and people movement. KMPL has been awarded the BEST Dealership in EMPLOYEE ENGAGEMENT in INDIA by FADA in 2020 by Kapil Dev. Award Video - https://www.youtube.com/watch?v=UpTiaTrIG40 We deal in SCV (Cargo & Passenger- TATA Ace, INTRA, Yodha, Magic, Zip etc.), Light & Intermediate Commercial Vehicles Trucks (LCV & ICV- 407, 709, 1109, 1512 etc.) & Buses (LCV / ICV). With 35+ years in the domain of Auto- Dealerships, KMPL has the domain expertise, people connect, local goodwill, confidence of the upstream, a dedicated team and the vision to become the market leader in the chosen geography. Position Overview We are looking for a smart Works Manager who can manage the complete operations of Workshops and who loves the job of making customers happy, who loves making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers Key Responsibilities www.khandelwalmotors.co.in Manage day to day operations of the Workshop Plan and achieve monthly, quarterly targets of Vehicle Inflow and Revenue (Labour/ Parts/ Lubes/ DEF/ Prolife) Regular reporting of workshop to management on daily, weekly and monthly basis Need to work as per TATA Motors Ltd’s policy for warranties, AMC etc. Manage inward goods, checking quantities, dispatching goods and receipting invoices Act as a technical adviser on key customers and other areas of the business as requested. Assist staff and make sure Time and cost estimates are given properly Maintain smooth relationships with Existing customers and customer engagement needs to be done in a proper manner. Regularly engage with customers on feedback, free service, new offers, company’s schemes etc. and follow up to ensure customer satisfaction Develop and implement systems to record, file and store information pertaining to client enquiries. Compliant with various certifications like ISO, safety procedures and also prescribed by TATA Motors Ltd. Managing staff – the Workshop Manager makes recommendations regarding the recruitment, discipline and promotion of employees, authorises leave and overtime, advises employees on work related problems, evaluates and assesses employee performance. Work with Sales team to train/assist them on the technical assistance to sell vehicles to customer etc. KRAs: Revenue of Workshop and number of open Job cards Workshop Productivity- Vehicles handled/Mechanics Various Companies Parameters like CPSC, PSF, War Score etc. System adherence Desired Skillets and Experience: Engineering/Diploma/ITI Degree Team Management: Ability to work with people at various levels from shop floor to senior management Good Communication Skills Analytical Skills Good Technical Knowledge about Vehicles and Management of Workshop Computer Skills Must have worked in commercial dealership (TATA Motors CV) Salary 20-45K Per month as per the experience + Quarterly Incentives as per the performance of the workshop Boarding and Lodging Facility www.khandelwalmotors.co.in Job Type: Full-time Benefits: Cell phone reimbursement Commuter assistance Food provided Health insurance Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per year Benefits: Food provided Internet reimbursement Provident Fund Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person