Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required CORE WORK ACTIVITIES Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned Coordinates, implements and follows up on Accounting SOP audits for all areas of the property Complies with all applicable laws related to fraud and collection procedures Generates and provides accurate and timely results in the form of reports, presentations, etc Analyzes information and evaluates results to choose the best solution and solve problems Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data Balances credit card ledgers Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Submits reports in a timely manner, ensuring delivery deadlines Ensures profits and losses are documented accurately Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued Maintains a strong accounting and operational control environment to safeguard assets Completes period end function each period Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes Demonstrates knowledge of return check procedures Demonstrates knowledge of the Gross Revenue Report Demonstrates knowledge and proficiency with write off procedures Demonstrates knowledge and proficiency with consolidated deposit procedures Keeps up-to-date technically and applying new knowledge to your job Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards Leading Accounting Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Motivates and provides a work environment where employees are productive Imposes deadlines and delegates tasks Provides an "open door policy" and is highly visible in areas of responsibility Understands how to manage in a culturally diverse work environment Manages the quality process in areas of customer service and employee satisfaction Managing and Conducting Human Resources Activities Interviews, selects and trains employees Appraises employee s productivity and efficiency for the purpose of recommending promotions or other changes in status Follows progressive discipline procedures as appropriate Provides for the safety and security of the employees or the property Monitors employee attendance and records absences/tardiness Helps direct supervisors to achieve their own development goals Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Demonstrates personal integrity Uses effective listening skills Demonstrates self confidence, energy and enthusiasm Manages group or interpersonal conflict effectively Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Manages time well and possesses strong organizational skills Presents ideas, expectations and information in a concise, well organized way Uses problem solving methodology for decision making and follow up Makes collections calls if necessary

Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards Assists in developing and directing team to provide consistent, high quality service CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Assists in managing departmental inventories and assets including par levels and maintenance of equipment Maintains attendance log for banquet employees Maintains and enforces established sanitation levels Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc) Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs) Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits Participating in and Assisting in Leading Banquet Teams Attends and participates in all pertinent meetings Leads shifts and actively participates in the servicing of events Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Responds to and handles guest problems and complaints Empowers employees to provide excellent customer service Strives to improve service performance Conducting Human Resources Activities Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job Ensures employees understand expectations and parameters Observes service behaviors of employees and provides feedback to individuals Reviews comment cards and guest satisfaction results with employees Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Support the overall Global Labor Employment Investigation Team s mission in the development, execution and management of strategic initiatives and elements of the global program. Effectively and promptly manage assigned internal employee workplace investigations, including case evaluation, investigation planning, conducting interviews, identifying, obtaining and evaluating relevant data and documents, synthesizing and reporting on investigative findings. Determine appropriate disciplinary and remediation recommendations in accordance with policies and procedures and engage with stakeholders throughout the company to implement them. Become a trusted partner and provide timely and regular updates to senior personnel and executives in a concise and thoughtful manner. Supports and conducts reporting of Company employee information by collecting, organizing and analyzing data; completing, reviewing, and interpreting reports; influencing the development of database technologies to track key data (e.g., case management, investigation status); and identifying needs for new report templates or designs. Collaborate with the Human Resources and Legal leadership teams to scale and refine the LE investigation function, including development of reactive and proactive initiatives, creating training modules, production of data analytics, and ensuring an equitable and transparent employee experience across the company. May perform other duties and responsibilities as assigned. MANAGEMENT SUPERVISORY RESPONSIBILITIES Typically reports to Management. Direct supervisor job title(s) typically include: Associate General Counsel Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management) . JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Bachelor s degree required. Strong preference for candidates with a background in employee relations and/or employment law, and formal investigative training or certification. Minimum of 5 years experience, with a focus in Human Resources and/or Employee Relations investigations required, preferably including experience in a multi-national corporate compliance setting. Strong knowledge of employment policies, practices, and employment laws and regulations and proven proficiency in conducting complex workplace investigations. Proven ability to work efficiently and proactively, prioritizing workflow, meet demanding deadlines, and manage projects in a fast-paced environment, and across multiple time zones. Strong interpersonal and persuasion skills, enabling the individual to establish productive partnerships and work collaboratively across multiple management levels and personalities to influence senior leadership, stakeholders, peers and employees at all levels across a large, dispersed and culturally diverse organization Proven ability to provide guidance on key compliance subjects, issues and requirements in a concise and precise manner, orally and in writing. Proven ability to set aside personal biases, maintain objectivity and neutrality, and handling confidential and sensitive information when working through complex, ambiguous and/or challenging situations with extreme discretion. Proficiency in use of IT Forensic Review software (e.g. M365 Microsoft Purview, Relativity, etc.), Workday and PowerBI dashboards is a plus. English proficiency required.

Role Description An Apprentice is an employee on a formal apprenticeship programme. Work includes: on-the-job learning at the bank with off-the-job learning First-hand practical experience and instruction from highly skilled and qualified employees. The programme prepares the Apprentice for a specific role, function or profession and typically concludes with an assessment or examination. The length of the apprenticeship will vary depending on region and/or division. Your key responsibilities Strong MS Excel skills and comfortable with analyzing and interpreting recruitment data. Ability to partner and manage relationships with new and existing recruitment vendors Proven ability to build strong relationships with senior stakeholders representing a solution-oriented way of working. Comfortable with presenting to management groups, with the ability to produce concise presentations in PowerPoint. Your skills and experience Candidate must be a UG Freshers Excellent written and oral communication skills Adaptable and proactive on implementing technological changes in process when implemented. Education | Certification (Recommended): Candidate must be a Undergraduate.

JOB SUMMARY Assists in leading the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. CORE WORK ACTIVITIES Developing and Executing Food and Beverage Strategy and Goals Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations. Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution. Ensures integration of departmental goals in game plans. Leading Food and Beverage Teams Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts. Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings). Reviews staffing levels to ensure that guest service and operational needs are met. Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. Provides feedback to employees based on observation of service behaviors. Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner. Communicates critical information gained from pre- and post-convention meetings to areas of responsibility. Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. Order and purchase equipment and supplies. Maximizing Food and Beverage Revenue Reviews financial reports and statements to determine how Food and Beverage is performing against budget. Ensures cash control and liquor control policies are in place in food beverage areas and followed by all related employees. Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service. Ensuring Exceptional Customer Service Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Strives to improve service performance. Managing and Conducting Human Resource Activities Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Communicates and executes departmental and property emergency procedures. Hires food beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Ensures new hires participate in the department s orientation program and receive the appropriate new hire training to successfully perform their job. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

JOB SUMMARY Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing the Staffing and Recruiting Process Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool. Ensures the open position listing is in a visible location for both internal and external candidates. Works with Employment Administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations). Networks with local organization and peers to source candidates for current or future openings (e.g., Hotel Association). Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand. Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications). Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs. Managing Legal and Compliance Practices Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. Ensures wages are paid in accordance with Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay). Ensures drug screening and background checks are completed in accordance with brands Standard Operating Procedures. Managing Benefits Education and Administration Manages Workers Compensation claims to ensure appropriate employee care and costs management. Educates employees on benefits package. Educates HR team on the various types of benefits available and eligibility requirements. Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions. Ensures that department has the available resources on hand to administer employee benefits. Managing and Conducting Staff Development Activities Ensures hourly performance appraisal processes are in place. Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions. Coaches managers on progressive discipline process. Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured). Managing Employee Relations and Human Resources Communication Utilizes an open door policy to address employee problems or concerns in a timely manner. Ensures effective employee communication channels are established and active in. Analyzes accident trends and reports these trends to the management team. Monitors work environment for signs of union organization. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Date Posted: 2025 02 27 Country: India Location: 1st Flr, Wing B, North Gate Phase II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore 560064, Karnataka Position Role Type: Unspecified Offboarding Specialist HR OPS Analyst JOB POSTING (P1) Function: Human Resources Job Title: Offboarding Specialist Level: P1 HR Operations Discipline Drive the execution and continuous improvement of centralized processes and HR transactional support. Develop and document standard processes, manage key HR systems, and implement solutions to advance the efficiency and effectiveness of HR service delivery in line with current regulations, business controls and established service level agreements. Perform data analysis, collaborate with HR to ensure accurate and timely execution for HR processes, identify areas of opportunity, and troubleshoot issues. Partner with external vendors as needed to ensure effective employee and business support. The Offboarding Analyst position in People Services is a part of the Employee Relations (ER) Operations Offboarding Team in a Shared Services environment. The ER Operations position supports all Business Units in the Americas and provides direct and indirect support to employees, managers, HR professionals and HR Employment Counsel. In addition, the Offboarding Analyst provides compliance support to RTX policies and local, state and federal law, analyzes customer needs, supports day to day activities and operational efficiency, to meet or exceed defined goals and objectives. Experience/Qualifications: Previous experience in an HR Shared Services Center or a similar customer facing type of environment Ability to work with highly sensitive and confidential material Strong customer service skills Strong ServiceNow Case Management Experience Advanced skill with MS Excel Critical thinking beyond standard work Experience with Workday Preferred Experience/Qualifications: Experience with ADP Enterprise version 5 Ability to partner and interact with Managers, HR Partners and employees Strong attention to detail Excellent communication skills (written and oral) with all levels of the organization Proficient knowledge of MS Office applications Education and Certifications: BA/BS degree in Human Resources, Business Administration, Finance or related business field required with 4 7 years experience Work Shift: Candidate is required to work for Eastern time zone (US). Typical Roles/Area of Focus: Incumbent s responsibilities will generally focus on one or more of the following: Reduction in Force (RIF) Guidance/Support Voluntary termination Guidance/Support Offboarding Guidance/Support Responsibilities: Severance Programs Termination with severance payout Guidance and support to HRP community on separation packages Analyse Decisional Unit output for accuracy Create and manage the manual spreadsheet to support the severance payout process Research and resolve inquiries regarding the payout process to ensure complete, accurate and timely payout Activate outplacement service based on customized levels and partner with external outplacement services vendor Analyze union code pension information and service years Customize the ADEA (also known as OWBPA) required attachments per Federal law monthly Create the Special Tax for applicable states and partner with CoE to stay current on state requirements Create an individual severance packet once all research has been finalized and manage updates as applicable Provide guidance to HRP regarding documentation clarification Provide guidance and decision making input to HRP for special circumstances on various RIF s Manage and trouble shoot employee Severance questions across the Value Stream on behalf of the customer experience Audit and send out Separation Packet to HRP including analyzing changes Process Signed Severance Agreements and ensure compliance Offboarding Voluntary Terminations in Workday without severance payout Manage the end to end Offboarding check out document process including trouble shooting Bot technical issues Manage and trouble shoot employee termination questions across the Value Stream on behalf of the customer experience The incumbent is responsible for complying with RTX Code of Ethics, the Policy Statement on Business Ethics and Conduct in Contracting with the U.S. Government, and related policies. In executing his/her responsibilities, incumbent shall take all steps necessary to foster open communications and to support RTX compliance, business practices, DIALOG, and Ombudsman programs. This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company s discretion. Nothing in this position description changes or is intended to change the employment at will relationship with the Company or the terms of any collective bargaining agreement. Employment at will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Coordinate the onboarding process for new hires, including documentation Maintain employee records and HR databases. Support HR initiatives to enhance employee engagement and satisfaction. Assist in organizing staff welfare programs, team-building activities, and events Support in preparing training materials and feedback forms. Maintain and update employee files Handle confidential information with discretion.

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.

Managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security Operations Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety. Leading Security Teams Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Providing and Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention. Conducting Human Resources Activities Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently. Additional Responsibilities Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events.

Responsible for the management of Special Events. Leads, implements, and maintains a management philosophy in alignment with company standards The position has overall responsibility for ensuring the proper execution of special events as well as achieving profitability, event planner and employee satisfaction and the financial performance of special events. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Special Events Operations and Budgets Researches and analyzes new products, pricing and services of competition. Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts. Ensures the property is apprised of all groups that will impact property operations. Ensures special event space and corresponding heart of the house areas are cleaned and maintained. Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. Leads the execution of brand service initiatives in event management areas. Develops an event management strategy that is aligned with the company s business strategy and leads its execution. Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards. Leading Special Events Team Holds event management team accountable for desired service behaviors related to product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Assists in execution of departmental goals in game plans. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Managing Profitability Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service. Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Creates and achieves the Special Events annual operating budget. Works with all areas in Special Events division to establish content and pricing. Ensuring Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consults with customers in order to determine objectives and requirements for events. Reviews customer feedback data to identify service failures and provide guidance on problem resolution. Conducting Human Resources Activities Works with Human Resources to ensure compliance with all applicable laws and regulations. Reviews property specific event operations annually and makes appropriate adjustments. Reviews staffing levels to ensure that guest service and operational needs are met. Communicates and ensures departmental and property emergency procedures are executed when necessary. Ensures that regular, ongoing communication is happening in all areas of event. Provides performance feedback using company feedback process.

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading the Discipline Teams Supervises and manages employees; understands employee positions well enough to perform duties in employees absence. Supervises and coordinates activities of cooks and workers engaged in pastry preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Supervises pastry preparation shift operations. Communicates performance expectations in accordance with job descriptions for each position. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results. Leads shifts while personally preparing food items and executing requests based on required specifications. Represents the property in media events as needed. Facilitates pastry classes for customers and the community. Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new ideas and items for pastry kitchen. Follows proper handling and right temperature of all food products. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Ensures employees maintain required food handling and sanitation certifications. Ensures compliance with all applicable laws and regulations regulations. Assists the Executive Chef with menu development associated with pastry. Operates and maintains all department equipment and reports malfunctions. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Assists in determining how food should be presented and creates decorative food displays. Ensuring Exceptional Customer Service Monitors and provides service behaviors that are above and beyond for customer satisfaction. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Responds to and handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Maintaining Culinary Goals Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc. Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work. Supports procedures for food and beverage portion and waste controls. Purchases appropriate supplies and manage inventories according to budget. Trains employees in safety procedures. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training staff on menu items including ingredients, preparation methods and unique tastes. Ensures property policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Uses all available on the job training tools for employees. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.

This role will be responsible for processing and handling complex, confidential, and time sensitive human resources related data. It will also be looking for problem trends, and seek opportunities for process improvement. Additionally, will need to collaborate across multiple business functions, as well as globally to ensure team success. Other primary responsibilities will include data analysis, project management, and customer service. There will also be an opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and servicesActs as interface between business and IT organization with regards to HRMS implementation. Career Level - IC2 This role will be responsible for processing and handling complex, confidential, and time sensitive human resources related data. It will also be looking for problem trends, and seek opportunities for process improvement. Additionally, will need to collaborate across multiple business functions, as well as globally to ensure team success. Other primary responsibilities will include data analysis, project management, and customer service. There will also be an opportunity to work and collaborate globally, standardizing, simplifying and automating HR operational processes and services

Areas of responsibility include Restaurants/Bars and Room Service, if applicable Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods Strives to continually improve guest and employee satisfaction Determines training needed to accomplish goals, then implements plan CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns Monitors employees to ensure performance expectations are met Provides feedback to employees based on observation of service behaviors Assists in supervising daily shift operations Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels Ensures compliance with all restaurant policies, standards and procedures Monitors alcohol beverage service in compliance with local laws Manages to achieve or exceed budgeted goals Performs all duties of restaurant employees and related departments as necessary Opens and closes restaurant shifts Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met Encourages employees to provide excellent customer service within guidelines Handles guest problems and complaints, seeking assistance from supervisor as necessary Strives to improve service performance Sets a positive example for guest relations Assists in the review of comment cards and guest satisfaction results with employees Meets and greets guests Conducting Human Resource Activities Supervises on-going training initiatives Uses all available on the job training tools for employees Communicates performance expectations in accordance with job descriptions for each position Coaches and counsels employees regarding performance on an on-going basis Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Assists servers and hosts on the floor during meal periods and high demand times Recognizes good quality products and presentations Supervises daily shift operations in absence of Restaurant Manager Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

The Resort Experience Manager is integral to orchestrating and optimizing guest experiences throughout the resort This multifaceted role encompasses overseeing recreation, family activities, wellness, upselling, and unique dining experiences Leading an Experiences team, the manager ensures each guest encounter reflects the resorts mission, vision, and brand standards By promoting innovation and continuous improvement, the Resort Experience Manager enhances guest satisfaction, loyalty, and revenue generation CANDIDATE PROFILE: Education and Experience: Bachelors degree in Hospitality Management, Business Administration, or related field Minimum of 5 years of progressive experience in guest services, recreation, F&B, or related areas within the hospitality industry Essential Experience: Proven track record of delivering exceptional guest experiences in a resort or upscale hospitality setting Strong leadership skills with the ability to inspire and motivate teams Excellent communication, interpersonal, and presentation abilities Strategic mindset with a focus on innovation and continuous improvement Desirable Experience: Previous managerial experience within a resort or hospitality environment Familiarity with wellness programs, recreational activities, and culinary offerings Demonstrated success in driving revenue through upselling and promotional activities CORE WORK ACTIVITIES: Guest Experience Enhancement : Develop and implement comprehensive strategies to elevate the overall guest experience, encompassing all touchpoints throughout the guest journey Collaborate closely with department heads to conceptualize and execute innovative guest engagement initiatives and personalized experiences Conduct regular reviews of guest feedback and satisfaction scores to identify areas for enhancement and implement proactive measures Recreation and Family Activities: Oversee the planning, coordination, and execution of a diverse range of recreational and family-oriented activities, ensuring alignment with guest preferences and demographic profiles Work collaboratively with the Experiences team to design engaging and memorable programs that cater to guests of all ages and interests Monitor activity participation rates, guest feedback, and industry trends to continuously refine and enhance offerings Wellness and Spa Services: Partner with the spa and wellness team to develop holistic wellness programs and services that promote relaxation, rejuvenation, and overall well-being Regularly assess guest feedback and market trends to evolve and expand wellness offerings, ensuring alignment with the resorts brand identity and positioning Drive awareness and engagement with wellness initiatives through targeted marketing campaigns and promotional activities Upselling and Revenue Optimization: Collaborate closely with the sales and marketing team to identify upselling opportunities and develop strategic initiatives to maximize revenue generation Provide guidance and training to frontline staff on effective upselling techniques and strategies, emphasizing the value proposition and benefits to guests Analyze revenue performance metrics and guest spending patterns to identify opportunities for upselling and cross-selling across various resort amenities and services Food and Beverage Experience: Partner with the F&B team to curate exceptional dining experiences that showcase culinary excellence and local flavors Conceptualize and execute themed dining events, special promotions, and culinary experiences that resonate with guests and enhance their overall resort experience Monitor F&B service quality, guest feedback, and dining trends to drive continuous improvement and maintain a competitive edge in the market Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee wellbeing is preserved Serves as a leader in displaying outstanding hospitality skills Sets a positive example for guest relations Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Maintains high visibility in public areas during peak times Provides immediate assistance to guests as requested Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction Records guest issues in the guest response tracking system Reviews comment cards and guest satisfaction results with employees Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met Assists as needed in the interviewing and hiring of employee team members with the appropriate skills Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property Communicates any variations to the established norms to the appropriate department in a timely manner Participates as needed in the investigation of employee and guest accidents MANAGEMENT COMPETENCIES Leadership Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values Managing Execution Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company s service standards Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential Generating Talent and Organizational Capability Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges Recreation - Proficiency in organizing and managing recreational activities for guests of all ages, Knowledge of safety protocols and regulations related to recreational facilities and equipment Ability to create engaging and innovative recreational programs to enhance guest experience Family Activation - Understanding of family-friendly activities and programs suitable for diverse age groups, skill in coordinating and implementing family-oriented events and entertainment, and capability to ensure the safety and enjoyment of families participating in resort activities Wellness - Knowledge of wellness trends and practices, including fitness, spa, and holistic wellness activities, competence in promoting wellness offerings and services to guests, and ability to collaborate with wellness professionals to develop comprehensive wellness programs Upsell - Proficiency in identifying upselling opportunities within recreation, wellness, and F&B offerings, skill in effectively communicating upselling options to guests, and capability to enhance guest experience through strategic upselling techniques Food and Beverage (F&B) - Understanding of F&B operations, including unique dining experiences, knowledge of food safety and hygiene standards, and ability to oversee F&B outlets to ensure exceptional dining experiences for guests Public Speaking - The ability to speak clearly and accurately convey information when speaking to large groups of people of all ages This includes targeting the amount, style, and content of the information to the target audience Generating Enthusiasm - The ability to convey energy and enthusiasm for recreation activities and to share that enthusiasm and excitement with other employees and guests Payment Process - Knowledge of policies and procedures involved in processing different types of sales transactions and payment methods, including credit cards, personal checks, traveler checks, coupons, gift certificates/cards, or store credit strategies Problem Resolution - Ability to record, track and resolve guest problems via property software, handle emergencies, and effectively deal with customer issues and complaints Basic Competencies - Fundamental competencies required for accomplishing basic work activities Basic Computer Skills - Uses basic computer hardware and software (e g , personal computers, word processing software, Internet browsers, etc ) Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents Writing - Communicates effectively in writing as appropriate for the needs of the audience

Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas Works to continually improve guest and employee satisfaction while maintaining the operating budget Leads development and training of team to improve results while maintaining standards Must ensure sanitation and food standards are achieved CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absence Encourages and builds mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Ensures and maintains the productivity level of employees Ensures employees understand expectations and parameters Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns Leads shifts while personally preparing food items and executing requests based on required specifications Supervises and coordinates activities of cooks and workers engaged in food preparation Ensuring Culinary Standards and Responsibilities are Met Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions Recognizes superior quality products, presentations and flavor Maintains food preparation handling and correct storage standards Maintains purchasing, receiving and food storage standards Supports procedures for food & beverage portion and waste controls Follows proper handling and right temperature of all food products Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures Ensures compliance with all applicable laws and regulations Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Checks the quality of raw and cooked food products to ensure that standards are met Assists in determining how food should be presented and creates decorative food displays Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Sets a positive example for guest relations Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Strives to improve service performance Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs Purchases appropriate supplies and manage inventories according to budget Supports Training and Development Activities Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process Participates in training staff on menu items including ingredients, preparation methods and unique tastes Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met Ensures property policies are administered fairly and consistently Assists as needed in the interviewing and hiring of employee team members with appropriate skills Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluates results to choose the best solution and solve problems Brings issues to the attention of the department manager and Human Resources as necessary Attends and participates in all pertinent meetings Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided Represents property management in resolving any guest related situation Manages the flow of questions and directs guests within the lobby Serves as Guest Relations Manager and handles the tracking of service issues CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and builds mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Supervises and manages employees Manages all day-to-day operations Understands employee positions well enough to perform duties in employees absence Celebrates successes and publicly recognizes the contributions of team members Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Maintaining Guest Services and Front Desk Goals Develops specific goals and plans to prioritize, organize, and accomplish your work Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Serves as a leader in displaying outstanding hospitality skills Sets a positive example for guest relations Responds to and handles guest problems and complaints Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Strives to improve service performance Provides immediate assistance to guests as requested Ensures employees understand customer service expectations and parameters Participates in the development and implementation of corrective action plans to improve guest satisfaction Implementing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process Manages payroll administration Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Provides guidance and direction to subordinates, including setting performance standards and monitoring performance Participates in employee progressive discipline procedures Uses all available on the job training tools for employees Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Supervises on-going training initiatives and conducts training when appropriate Participates in the employee performance appraisal process, providing feedback as needed Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Maintains high visibility in public areas during peak times Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc Performs Front Desk duties in high demand times Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Assist in monitoring/tracking employee relations issues including resolution and follow-up Assist and support management and the leadership team with handling and resolving Human Resources issues Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards Inform Human Resources management of issues related to employee relations Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs Review and ensure accurate maintenance of all employee records and files (eg, interview documents, I-9s) Assist in logistics, administration, and scheduling of annual employee surveys Answer phone calls and record messages Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager Maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Enter and locate work-related information using computers and/or point of sale systems Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G E D equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk Strives to ensure guest and employee satisfaction and achieve the operating budget Assists in completing financial and administrative responsibilities CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and building mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Supports all day-to-day operations Understands employee positions well enough to perform duties in employees absence Coaches, counsels and encourages employees Handles employee questions and concerns Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager Guides daily Front Desk shift operations Communicates performance expectations to employees in accordance with job descriptions for each position Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Develops specific goals and plans to prioritize, organize, and accomplish your work Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results Strives to improve service performance Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates Supervises same day selling procedures to maximize room revenue and property occupancy Understands the impact of Front Desk operations on the overall property financial goals and objectives Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Sets a positive example for guest relations Empowers employees to provide excellent customer service within guidelines Handles guest problems and complaints seeking assistance from supervisor as necessary Interacts with guests to obtain feedback on product quality and service levels Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process Assists in the review of comment cards and guest satisfaction results with employees Ensures employees have the proper supplies and uniforms Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Providing guidance and direction to subordinates, including setting performance standards and monitoring performance Provides feedback to individuals based on observation of service behaviors Participates in an ongoing employee recognition program Conducts training when appropriate Participates in the employee performance appraisal process Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner Performs all duties at the Front Desk as necessary Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations Complies with loss prevention policies and procedures Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

ServiceNow HRSD Technical & Solution Architect (Cross-Platform Integration): o Deep understanding of ServiceNow configurations, workflows, and integrations. o Ability to assess the feasibility of enhancements/customizations for Absa s HR needs. o Compare integration capabilities of ServiceNow with Workday Extend. o Experience in ServiceNow-Workday integrations to provide insights on interoperability. o Assess feasibility of maintaining dual platforms or migrating entirely to Workday. o Provide architecture and security recommendations for potential changes.

o Expertise in ServiceNow HR Service Delivery (HRSD) and its capabilities. o Ability to analyze existing ServiceNow functionalities being used at Absa. o Provide recommendations on optimizing or replacing ServiceNow with Workd .

Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (eg, interview documents, I-9s). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (eg, greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.

Support the Strategic Talent Consultant in designing a sustainable and scalable engagement framework for the business unit and take ownership for the delivery Provide support to the business leaders and counsellors in the implementation of engagement initiatives across the business unit Anticipate issues and needs within the business unit and address these effectively Provide insight on people issues, particularly ER (Employee Relations) cases within business unit, provide a robust point of view on business decisions and their impact upon people Ensure that all necessary people management and development activity required to support the business unit is delivered in the most professional and effective manner Execute innovative HR programs Ensure resolution of HR related issues and handle these effectively within the given timeline, involving the Employee Relation Talent function where required or expected Facilitate change and support the implementation and successful adoption of special projects and initiatives in the business unit, for example Performance Management, Talent transformation, Talent Development and Reward exercises Ensure compliance to local regulations and manage risks (e.g., performance management risk) Skills and attributes for success Strong business acumen and commercial awareness, ability to develop clear, actionable plans in support of an overall business unit strategy Ability to engage and influence others, with good change management skills and a desire to act as a change agent Strong clients focus with the ability to build good relationships with multiple stakeholders across the organisation at all levels Strong Employee Relations experience of complex disciplinary, grievance and performance management activities, especially with employees in senior management/leadership level Develop strong relationship with other Talent Centre of Excellence teams to ensure that centrally developed products and initiatives meet the requirements of the business unit Ability to work with ambiguity and build consensus across diverse, often global, groups To qualify for the role, you must have Graduate or a post graduate qualification in a Business or Human Resource discipline is desirable. 6-8 years of proven HR generalist experience (e.g., performance management, employee relations Relevant working experience in delivering / managing talent initiatives Ideally, you ll also have Experience working in a consulting organization or in a similar professional services environment Experience of working in a cross-border, virtual environment would be beneficial Keen interest to invest time for self-learning, seeking opportunities to work on cross-functional HR projects Working collaboratively in a team environment A self-starter, independent-thinker, curious and creative person with desire and passion

Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintenance of equipment. Conducts monthly department meetings with the Banquet captains and employees. Maintains attendance log for banquet employees. Maintains and enforces established sanitation levels. Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc). Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs). Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Schedules banquet service staff to forecast and service standards, while maximizing profits. Participating in and Leading Banquet Teams Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Conducting Human Resources Activities Interviews and hires Banquet captains and employees with appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals. Reviews comment cards and guest satisfaction results with employees. Participates in the development and implementation of corrective action plans. Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.