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8 - 15 years
INR 9.0 - 10.0 Lacs P.A.
Hyderabad
Work from Office
Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members. Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.
Posted 2 months ago
0 - 1 years
INR 0.5 - 1.0 Lacs P.A.
Bangalore Rural
Work from Office
(Must Have Personal Laptop & Internet Connection) We are looking to employ an enthusiastic and driven HR intern to assist our HR department with administrative and HR-related tasks. The HR interns responsibilities include updating employee absence records, filing HR documents accordingly, initiating background checks on shortlisted candidates, and providing suitable recommendations to improve HR policies. You should also be able to draft employee communications notifying staff of policy and procedural changes. To be successful as an HR intern, you should keep abreast of the latest developments in labor legislation to determine how company HR policies may be affected. Ultimately, an outstanding HR intern should be detail-oriented and able to demonstrate excellent administrative and organizational skills. HR Intern Responsibilities: Updating company databases by inputting new employee contact information and employment details. Screening potential employees' resumes and application forms to identify suitable candidates to fill company job vacancies. Organizing interviews with shortlisted candidates. Posting job advertisements to job boards and social media platforms. Removing job advertisements from job boards and social media platforms once vacancies have been filled. Assisting the HR staff in gathering market salary information. Assisting in the planning of company events. Preparing and sending offer and rejection letters or emails to candidates. Coordinating new hire orientations. Responding to staff inquiries regarding HR policies, employee benefits, and other HR-related matters. HR Intern Requirements: Bachelor's degree in human resource management or studying toward a degree in human resource management or related field. Proven experience working in an office environment. Working knowledge of U.S. labor laws. Familiarity with HRIS (Human Resources Information System) software is advantageous. Proficiency in all Microsoft Office applications. The ability to work as part of a team. Strong analytical and problem-solving skills. Excellent administrative and organizational skills. Effective communication skills. Detail-oriented.
Posted 3 months ago
8 - 12 years
INR 20.0 - 24.0 Lacs P.A.
Bengaluru
Work from Office
Rewards Delivery Manager - WCA (West Central Asia) Reports to: Head of Rewards Delivery, IMEA At Maersk we have a vision that s larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers supply chain through global end-to-end solutions. We count on our people to make it happen. That is why we are building a global HR service enabled by new technology: to make sure we deliver great experience to our people, so they can deliver great experience to our customers. The HR organization of the Future will work across brands, geographies, and cultures to support one global Maersk. What we offer The role is based in Bangalore, India. The Employee Experience hub in Bangalore is a truly international HR support centre where you will work alongside, learn from and build lasting relationships with colleagues from all over the world. Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms and we see it as a strength in building high-performance teams across brands, cultures and locations. We are hiring for the long term, but as we progress with the transformation the type of work tasks will change, and we will also change gears from implementation mode to steady state service delivery. We therefore expect that you are comfortable with your role changing shape and scope along the way. Your role will manage the end-to-end delivery of compensation and benefits process for a set of countries, across brands, legal entities and employee groups. You will work closely with People Partners, strategic People Business Partners, the Rewards CoE and external service providers to ensure that we provide consistent employee experience in the area of rewards. A key to succeeding in this role will be balancing between significant complexity and diversity across countries and brands in the region, ensure compliance with relevant regulations and working towards providing an aligned employee experience. You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world. In this role, you will support the organization and HR generalists with specific expert knowledge and delivery of high quality and on time outputs regarding Rewards in order to enable a great employee experience. Key responsibilities Support People Partners and People Business Partners, including, but not limited to: Provide guidance to HR in local program/policy matters, prioritization of rewards resources Responsible for the end-to-end coordination and execution of the annual compensation review cycle and liaison with relevant internal stakeholders within own geographic scope Act as a sparring partner on individual salary proposals requiring special expertise Work with HR and Finance locally to prepare budget proposals (merit and rewards budget in general) Provide training, analyses, and background preparation for Rewards programs and processes to enable People Partners and People Business Partners in successfully using these and applying the Rewards principles Continuous improvement: Proactively identify areas of improvement in how the Rewards package is constructed and Rewards are applied in countries/areas of responsibility Identify improvement opportunities in local processes Conduct appropriate market analyses, identifying gap to market and areas needing special attention Vendor management Review vendor against service level agreements for benefits service delivery, contract negotiation, escalations Risk and controls governance at country level Ensure compliance of local rewards/benefits programs Support COEs: Participate in global COE projects and are responsible for deployment within own region Give input to COEs on high level training needs Who we are looking for You are data savvy in the Rewards domain and are excited about putting your deep expertise at work in the transition into new technology and processes at Maersk. You are comfortable with your role changing shape and scope and focus on high quality operational delivery of rewards services and continuously drive improvements to ensure great employee experience. As for the skillset and experience, we are looking for: Strong experience (8 - 12 years) working with Rewards, within a global and complex environment Experience of implementing or using a leading global HR system with advanced compensation and benefits modules (Workday experience would be beneficial but not essential) Experience in large international organizations and ability to navigate complex stakeholder matrix Ability to effectively engage and mobilise diverse local HR stakeholders A proactive, let s get it done attitude geared towards continuous improvement Flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership and setting directions with minimal guidance Resilience: the change process, is anything but straightforward; accepting uncertainty and bouncing back from setbacks while keeping your enthusiasm is a tall order, but we need it Collaborative working style, fostering cooperation and teamwork to find solutions Highly analytical approach with a strong eye for detail Structured working style and focus on delivering results as per agreed timescales and scope You have been reading so far, we re are glad to see you are interested. If you could see yourself in this role and are keen to be part of the journey to establish a world-class Rewards Delivery function at Maersk, we look forward to hearing from you! Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. . We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Posted 3 months ago
0 - 1 years
INR 0.5 Lacs P.A.
Ernakulam
Work from Office
We are seeking an HR Trainee to support our HR Operations team. The role involves assisting with onboarding and offboarding processes, maintaining accurate employee records. Responsibilities include managing HRIS data,and attendance processes, coordinating recruitment logistics, and scheduling interviews. . This is an excellent opportunity to gain hands-on experience in HR operations while developing professional skills in a dynamic environment. Required Skills BBA graduate - Fresher Location - Ernakulam
Posted 2 months ago
0 - 4 years
INR 2.5 - 4.0 Lacs P.A.
Faridabad, Delhi NCR, Haridwar
Work from Office
Sitting in Bank,working for Bank to deal with Bank customers,providing solutions of problems promoting Bank products,No Targets. candidate must have good communication skills and good knowledge of excel. fix salary+healthy incentives
Posted 2 months ago
5 - 10 years
INR 7.0 - 12.0 Lacs P.A.
Ahmedabad
Work from Office
Job Description: Conduct induction processes for new joiners, including HR Induction PPT. Design and implement employee documentation and policies. Handle timely Full Final settlements and exit formalities. Manage leave records and ensure proper leave management. Maintain an attrition rate below 4% annually. Ensure timely recruitment as per company requirements. Oversee attendance and salary disbursement (7th to 10th of every month). Ensure timely submission of PF, ESIC, and PT contributions. Monitor and maintain all administration tasks (office infrastructure and asset management). Manage expense claim audits, loans, and advances. Address and handle employee grievances. Maintain the employee welfare budget and plan engagement activities accordingly. Set and monitor KRAs and KPIs for all departments monthly. Conduct yearly performance appraisals. Requirements Skills: Proficient in MS Office. Experience in manpower handling and mapping is a must. Ability to meet deadlines and turn around times (TATs). MBA in HR or a graduate degree in any stream. Minimum 5 years of experience in a similar HR role. Experience: 3 4 years. Location: Ahmedabad, Gujarat. Salary: Dependent on interview and experience Job Category: HR ADMIN Job Type: Full Time Job Location: Ahmedabad Apply for this position Full Name * Email * Phone * Message Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 2 months ago
4 - 8 years
INR 5.0 - 8.0 Lacs P.A.
Chennai
Work from Office
Job Description: Preferred 4 8years of experience in ADAS / BODY / Diagnostic / Infotainment feature testing in HIL systems using dSPACE tools chain like Control Desk, Automation Desk, Model Desk, Motion Desk, etc. IPG Carmaker, CANalyzer and CAN protocols. Test Script development Support, Test case Development Support, Validation Support and Report Analysis Support Python scripting for test automation using ECU Test Tool. ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
6 - 12 years
INR 8.0 - 14.0 Lacs P.A.
Chennai
Work from Office
Job Description: Good Understanding of CFD 3D Flow, Thermal, Porous Modeling and DPM modeling. Perform CAD clean up, Surface Meshing and Volume Meshing using 3D CAD, Star CCM+ and ANSA (optional). Perform CFD simulations using Star CCM+ with best practices for accurate computational efficiency. Preferable with knowledge in Exhaust After treatment components. Preferable with Controls system knowledge. Provide accurate and detailed reports of CFD results. Find root cause and Provide effective design solutions to optimize product functionality. MATLAB scripting knowledge Matrices and Operators, Functions, Programmers Toolbox, Selection, Loops, Data type and File Input/Output. Other equivalent object oriented coding knowledge will be added advantage. Able to interact with cross functional teams. Good written and verbal communication skills. Develop process improvements and standard work practices for operational efficiency. Preferable with knowledge in converge Studio and Urea deposit modeling. ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
7 - 10 years
INR 9.0 - 12.0 Lacs P.A.
Chennai
Work from Office
Job Description: Side impact safety structural engineer Perform CAE simulations to evaluate full vehicle crashworthiness performance for high speed side impact using LS DYNA. Utilize FORD safety CAE standard work procedures for side impact simulations and assure high quality simulation results, outputs, reports and presentations. Generate feasible and timely vehicle design recommendations and technical solutions to meet side impact safety performance targets for the vehicle. Working knowledge of CAE with experience in LS DYNA, PRIMER, METAPOST, ANSA, HYPERWORKS and other CAE tools is must ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
3 - 8 years
INR 5.0 - 9.0 Lacs P.A.
Chennai
Work from Office
Job Description: To be a part of EV software development team by learning and understanding the features of BECM. Involving in requirement design, software design, design review, issue analysis, DVM creation, MIL/SIL/PIL testing, software build and release. ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
1 - 2 years
INR 3.0 - 4.0 Lacs P.A.
Chennai
Work from Office
Job Description: This position will be primarily focused in building models for different Cabin studies for Cabin and Human Comfort Hands on ANSA exposure is MANDATORY to execute all the model build activities Roles Responsibilities: Expert in using ANSA for CFD Model Build activities Interior fluid volume extraction of complete Cabin and Ducts Sub system modeling of Under hood components and Exterior geometry with thickness CAD Clean up, Stitching and Meshing of extracted Outer and Inner surfaces as per the requirement Good knowledge in Volume Meshing and Prism Layer generation Quality clearing as per the requirement prescribed Taking accountability for the tasks assigned and deliver the models with high quality within the prescribed time ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
4 - 6 years
INR 3.0 - 7.0 Lacs P.A.
Chennai
Work from Office
Job Description: Develop cutting edge analytical solutions to solve complex electrified propulsion systems challenges and improve customer experience of Battery Electric and Fuel Cell vehicles. Create virtual vehicle models of next generation for enabling propulsion systems focused attribute analysis and optimization Integrate, commission, and validate virtual vehicle models to accepted norms Debug and troubleshoot vehicle models for rectifying model behaviors as needed Perform thorough unit testing of the system/subsystem models to ensure accuracy and robustness of the models across a variety of modeling scenarios Develop tools and methods to automate model development processes for improved throughput and engineering efficiency. Use version control systems to maintain model traceability and perform documentation of models, methods and processes. ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
6 - 11 years
INR 8.0 - 13.0 Lacs P.A.
Chennai
Work from Office
Job Description: Preferred 6+ Years of Automotive Class A surface development experience in ICEM Surf and / or Alias. Needs to be experienced with either Interior or Exteriors (Experience in Seats, interior components will be added advantage) Deliver Class A surfaces with the required quality levels while meeting all program timing requirements. Good knowledge of the surface development process with an excellent understanding of automotive aesthetics and design details. Excellent ability to understand the design engineering requirements and must be able to deliver quality surface data from various Studio inputs with minimal iterations (i.e. Designer sketches, scan data, sections verbal directions). Interpret 2D sketches and renderings into 3D surfaces. Good Skills in reading / interpreting highlights light flow to ascertain surface behavior. Should have hands on experience working with studio designers and engineers to deliver production quality Class A surface data. Good knowledge of material properties and manufacturing processes. Excellent communication skills. Good analytical and interpersonal skills. Keen observer, detail oriented, and a hunger for perfection. Great team player with an attitude towards learning new things. Candidates having additional knowledge of CATIA v5 , MAYA Polygonal Modeling Alias Sub D will be preferred. Must pass an interview CAD test to ensure proficiency. ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
6 - 10 years
INR 7.0 - 12.0 Lacs P.A.
Chennai
Work from Office
Job Description: Creating physical system model using tools like GT Suite for various vehicle BEV vehicle platforms. Developing thermal, climate and various system models by fetching information from 3D CAD models and creating 1D simulation models. Performing steady state simulation and transient simulation based validation of developed plant models. Need to work as Individual performer and communicate with customer on a regular. ABOUT US SOLUTION PLATFORM DOMAIN EXPERTISE RESOURCES CAREERS
Posted 2 months ago
2 - 5 years
INR 15.0 - 17.0 Lacs P.A.
Kolkata
Work from Office
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided Represents property management in resolving any guest or property related situation Manages the flow of questions and directs guests within the lobby Serves as Guest Relations Manager and handles the tracking of service issues CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Leading Guest Services Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Encourages and building mutual trust, respect, and cooperation among team members Serves as a role model to demonstrate appropriate behaviors Supervises and managing employees Managing all day-to-day operations Understanding employee positions well enough to perform duties in employees absence Supervises Concierge and/or Bell Staff, when applicable Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Develops specific goals and plans to prioritize, organize, and accomplish your work Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Observes service behaviors of employees and ensures that all uniformed employees are properly attired and groomed, each wearing a nametag Assists with energy conservation efforts by monitoring compliance during property tours Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance Sends copy of MOD report to all departments on a daily basis Ensures compliance with all policies, standards and procedures Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc Understands and complies with loss prevention policies and procedures Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved Serves as a leader in displaying outstanding hospitality skills Sets a positive example for guest relations Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Maintains high visibility in public areas during peak times Provides immediate assistance to guests as requested Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction Records guest issues in the guest response tracking system Reviews comment cards and guest satisfaction results with employees Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Providing guidance and direction to subordinates, including setting performance standards and monitoring performance Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met Assists as needed in the interviewing and hiring of employee team members with the appropriate skills Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person Analyzes information and evaluating results to choose the best solution and solve problems Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner Communicates any variations to the established norms to the appropriate department in a timely manner Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property Participates as needed in the investigation of employee and guest accidents Performs Front Desk duties in high demand times Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 2 months ago
7 - 11 years
INR 6.0 - 7.0 Lacs P.A.
Gurgaon
Work from Office
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (eg, greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.
Posted 2 months ago
3 - 5 years
INR 5.0 - 7.0 Lacs P.A.
Kolkata
Work from Office
The Payroll services associate will oversee the IIBSLpayroll function and ensure the payroll process is carried out timely, withouterrors and in compliance with the statutory regulations. The incumbent will have the following responsibilities: Maintains and reviews payroll processing systems to ensure accurate and timely processing of the payroll transactions including salaries, benefits, reimbursements, taxes and other statutory or non-statutory deductions. Keep track and process the new hires, termination, changes in pay cycles and pay rates Maintain a record of all payroll related transaction Ensure compliance of central and state related labour and wage laws Facilitate any internal/external audit that happens as part of the regular payroll process review Coordinate with external vendors for processing the payroll Manage benefits and retirals administration Medical insurance, ESIC, PF Education and Experience: Bachelors degree, preferably in Human resources 3-5 years of relevant experience Skills & Abilities: Extensive knowledge of payroll function & basic compensation structures including pay heads, taxes, and other deductions Adept in handling employee queries regarding payroll Proficient with Microsoft Excel Excellent attention to detail
Posted 2 months ago
3 - 6 years
INR 5.0 - 8.0 Lacs P.A.
Guntur
Work from Office
The Objective of the Role: Build employee capabilities to meet current and future organizational needs. Provide avenues for learning across all levels and functions. Enhance employee engagement and employee well-being Drive DEI initiatives for the organization Key Skills: Knowledge of learning tools and methods and ability to design learning courses. Expertise in talent development and counselling Insightful and analytical Conceptual thinking Key Responsibilities: Build and manage the learning format/architecture for the organization Formulate the learning agenda for the year on the basis of needs identified and organization goals & objectives Build a process to gauge and monitor training effectiveness. Evaluate e-learning courses and promote such platforms. Ensure learning opportunities for all employees through innovative methods. Identify and develop programs to build managerial and leadership capabilities. Identify and develop programs to build functional capabilities Impart training/conduct programs on personal effectiveness and grooming. Design courses for Mentoring & Coaching Address standardization of quality through L&D and ensure cross transference of knowledge. Prepare L&D database for the company. Work with line managers & address non-performance through L&D. Implement improvements in the Goal Setting process and KPI. Assist in OD initiatives. Design and anchor the employee engagement and employee well-being activities Track engagement action plans and ensure adherence to meet the engagement score targets Design and anchor the DEI initiatives and launch programs/initiatives to enhance inclusion Custodian of L&D, Engagement and DEI dashboard Knowledge Management: Prepare a plan of action for knowledge management year on year and adhere to the plan. Work towards bringing about an understanding with the middle management and senior management on the concept of managing, organizing and documenting organizational knowledge. Create a culture for knowledge sharing and cross-pollination of knowledge within different locations. Generate interest through promotional campaigns and rewards Requirements Role: Associate Manager - Learning &Development & Talent Management Experience 3 to 6 years Qualification Post graduation with relevant workexperience Campuses Tier 2 campuses
Posted 2 months ago
8 - 10 years
INR 22.5 - 27.5 Lacs P.A.
Thane
Work from Office
You will be responsible to drive HR business partnering for assigned team in the Digital Industries automation business and driving strategy, programs and best practices across the organization . The key deliverables are: As a trusted partner, you will bring deep insights, an independent viewpoint and P&O expertise to business issues. You will consult with and influence senior leaders to take actions on emerging people and organizational culture topics. Understand business and its strategy, regularly interact with the stakeholders to understand the business challenges and people implications. De velop and execute the people strategy to address the same. Partner with business leaders to actively analyze the business plan for workforce planning for assigned units . Enable business to develop and manage a robust talent pipeline. Understand and drive the Company policies and guidelines. Customized policy/ guideline / initiative to support the Business Strategy Partner with business leaders to actively analyze and drive cultural change in line with business strategy Identify Talents with Potential and develop them by sponsoring them for local and global talent programs Partner with the leadership teams to help build in organizational capability through competency evaluation, analyzing Individual development Plans, identify customized training needs at group level and partner with Learning and Talent Leadership team to co-create appropriate solutions and ensure implementing the plan. Guide and facilitate People Managers in handling critical people topics Facilitate the SGES planning workshops. Liaise with the BU Management to identify the key topics from the feedback that would be driven at BU level. Support the People Managers to identify the initiatives to be driven at their level. Provide insights from data analysis on topics such as Headcount, Demographics, Org structure, Performance, Compensation, Position levelling, etc., to help the Management take appropriate decisions. Keep a track on the Headcount development. Support the DI P&O Head in facilitating various initiatives at DI and Business / Function level Partner with DI FIN Head on various people topics for DI FIN employees We don t need superheroes, just super minds with a winning attitude! You bring in 8 to10 years of post-qualification experience of HR, preferably have seen different facets of the function by now You are a management graduate from reputed management institutes, an excellent standout colleague and leader. You have managed HR business partnering for businesses with around 500-600 employees. You have a digital mindset, have great communication skills, love to work in teams, are self-driven, grounded, honest and hard working.
Posted 2 months ago
3 - 5 years
INR 6.0 - 7.0 Lacs P.A.
Lucknow
Work from Office
The Senior Associate Analytical Communications will be responsible for transforming complex research, data, and technical analyses into compelling and accessible communication materials. This role is ideal for someone with a consulting or analytical writing background who excels at synthesizing large volumes of informationsuch as reports, dashboards, and datasetsinto clear, structured, and impactful narratives. The incumbent will work closely with solution and program delivery teams to develop high-quality presentations, policy briefs, reports, and stakeholder pitches that translate data-driven insights into actionable messaging. They will also support the fundraising team by crafting persuasive donor proposals, impact reports, and strategic communication materials that effectively convey CEGISs mission and impact. The ideal candidate is a strong analytical thinker with experience in structured problem-solving, storytelling with data, and executive-level communication. They should have a proven ability to distill complex findings into succinct takeaways, design data-driven presentations, and create engaging written and visual materials for diverse stakeholders, including government partners, funders, and the broader public policy ecosystem. Role and Responsibilities 1. Simplifying Technical and Analytical Content Work closely with solution and program delivery teams to distill complex data, insights, and analyses into clear and compelling narratives. Develop engaging presentations, policy briefs, and explainer documents that effectively communicate key findings and recommendations. Use storytelling techniques to make research and impact narratives more accessible to non-technical audiences. 2. Content Development Design visually appealing and data-driven presentations for internal and external stakeholders especially the board and international donors among others. 3. Fundraising and Donor Communications Collaborate with the fundraising team to develop persuasive grant proposals and donor reports. Craft compelling pitch decks, concept notes, and other fundraising collateral tailored to different donor audiences. Ensure consistency in messaging and alignment with CEGISs strategic priorities in fundraising materials. 4. 5. Visual and Data Storytelling Leverage data visualization tools and techniques to make research findings more digestible. Work closely with designers to create infographics, charts, and other visual aids that enhance clarity and engagement. Simplify the ongoing dialogue around our solutions into succint materials that can be used to pitch externally Desired Skills 3-5 years of relevant work experience in analytical writing, consulting, strategic communications, or a related field. Bachelors degree in Public Policy, Economics, Business Administration, Communications, or a related discipline. Strong analytical and problem-solving skills with the ability to synthesize complex reports, dashboards, and datasets into clear takeaways. Excellent verbal and written communication skills, with experience in simplifying technical and analytical content for different audiences. Proficiency in creating structured presentations using Google Slides/MS PowerPoint, with a strong eye for clarity and visual storytelling. Ability to manage multiple projects and deadlines, working across teams in a fast-paced environment. Experience with data storytelling and familiarity with visualization tools like Excel, Google Sheets, Tableau, or Power BI (preferred). Basic knowledge of fundraising communications, including donor proposals, grant writing, and impact reporting (preferred). Detail-oriented and highly organized, with the ability to format and structure content for maximum impact. Self-starter with a collaborative mindset, capable of working independently while supporting multiple teams
Posted 2 months ago
2 - 7 years
INR 3.0 - 6.0 Lacs P.A.
Gurgaon
Work from Office
What We Offer: NA How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 2 months ago
6 - 12 years
INR 6.0 - 10.0 Lacs P.A.
Gurgaon
Work from Office
What We Offer: na How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 2 months ago
1 - 4 years
INR 5.0 - 6.0 Lacs P.A.
Gurgaon
Work from Office
What We Offer: HR Generalist What does an HR Generalist really do Think of yourself as the primary person who will be in charge of taking care of the employees, Imagine yourself going to work with one thing on your mind: you want to make a change . As you tackle your new tasks for the day, you know that it will lead to one thing: that you will be in charge of Employee or Labor Relations . As a HR Generalist, you will: Handle due process documents and proceedings such as admin hearings, and the like Conduct or acquires background checks and employee eligibility verifications. Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Attend and participate in employee disciplinary meetings, terminations, and investigations. Maintain compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, Perform other duties as assigned. So, do you have what it takes to become a HR Generalist Requirements : Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. BPO background and experience is a plus About TaskUs TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India. In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know. Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 2 months ago
1 - 3 years
INR 2.0 - 5.0 Lacs P.A.
Jaipur
Work from Office
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures.
Posted 2 months ago
3 - 12 years
INR 22.5 - 27.5 Lacs P.A.
Pune, Bengaluru
Work from Office
Opportunity Details QRR-3934 Support Delivery Manager Pune, India or Bangalore, India Apply Now Share This Copy URL Support Delivery Manager Location: Pune, India Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Quorum Software is the worlds largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorums proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Who we are looking for: Are you excited by challenges Do you enjoy working in a fast-paced, international and dynamic environment Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil gas transformation. What You Will Do: Managing the Support delivery towards Quorum clients Works closely with internal/external teams for cross utilization of competence, processes and tools Accountable for customer s case/ticket backlog, case escalations, major incidents Leading and Co-managing support transitions Be able to implement best practices in Support Delivery Accountable for customer service governance, service improvement and service planning Works with the appropriate Quorum stakeholders to execute the plan/initiative; monitor and report on progress Support internal/external audit People management for team members And other duties as assigned. What to Bring: 10-12 years of experience in the IT Industry with at least 3-4 years of them in end-to-end Service/Support Delivery Management Should have managed service delivery for global customers effectively and independently Good knowledge of ITIL, support contract, L1/L2/L3, stakeholder management Oil and Gas Domain knowledge is preferable Knowledge of Energy Components is an added advantage Good and effective communication, presentation and leadership skills. As a person you are Excellent Team Player - Have Good attitude to work in cross functional teams Able to work with multiple cultures/countries, global time zones Reliable and organized for assigned responsibilities Good problem solving and negotiation skills Strive for continuous improvements as part of support Additional Details Visa Sponsorship : Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. Quorum Diversity Statement : At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department
Posted 2 months ago
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