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2 - 5 years
INR 9.0 - 10.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Provides total account management support for assigned property accounts Executes the overall account strategy for assigned accounts to generate and maximize business for the property Applies the principles of strategic account management Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts As an Account Manager, develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel Focuses specifically on growing market share from transient and group revenue Dependent on the size of the property, the position may also provide day-to-day supervision of Account Sales associates CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Maximizing Revenue & Managing Profitability Develops and implements the overall account strategy for assigned accounts Retains, expands and grows account revenue of existing accounts through total account penetration, margin management, and implementation of sales and marketing initiatives Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business Identifies and aggressively solicits new accounts in coordination with any relevant Sales and Marketing colleagues and Above Property Sales Develops and implements strategic sales plans Builds and strengthens Accounts with existing and new customers, industry organizations and brand network to enable future bookings Activities include sales calls, entertainment, FAM trips, trade shows, etc Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc and how to sell to assigned accounts Identifies emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (ie property Leadership) Identifies and implements process improvements and best practices Promotes accountability to drive superior business results Achieves account revenue and sales goals as defined by Leadership Develop and achieve operating budgets and manage controllable expenses Anticipates and identifies business opportunities and challenges and respond with a profitable strategy that aligns with overall business direction Increases local penetration of high potential accounts to optimize demand across all brands and satisfy important property needs Engages in property related events that support the development of existing and new accounts (eg, GM Reception, Concierge Level hospitality, etc) Managing Sales Activities Executes sales strategy to achieve property goals Maintains current business Accounts for new business within accounts Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals Includes successful execution of Sales strategies and business processes Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Establishes and maintains accurate and up-to-date customer, account and opportunity data each account in Opera Sales and Catering to ensure accurate reporting Executes and supports Customer Service Standards and hotel s Brand Standards Participates in and practice daily service basics of the brand (ie, MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard Basics of the Day) Leverages methodologies, technical and business knowledge across the market Building Successful Relationships Collaborates and engages third parties that are sourced through the organization for their individual travel or group planning needs Serves as the account s local service guarantee by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers 100% satisfaction Leverages Above Property Sales and property Leadership to ensure account saturation , pull-through of account strategies and selling solutions at the local property level Develops a close working Account with Operations to ensure execution of strategies at the hotel level Leverages all available sales channels, (eg, marriott com, group and transient intermediaries, field sales, worldwide reservation offices, etc), in an effort to optimize sales revenues Providing Exceptional Customer Service Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event Acts as the customer s advocate through understanding account needs and opportunities Resolves guest issues that arise in the sales process Brings issues to the attention of property leadership Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Serves the customer by understanding their needs and recommending the features and services that best meet their needs and exceed their expectations, while building a Account and loyalty to the business Additional Responsibilities Conducts and coordinates site inspections for hotels, as required Performs other duties, as assigned, to meet business needs
Posted 2 months ago
3 - 6 years
INR 5.0 - 8.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None
Posted 2 months ago
3 - 8 years
INR 8.0 - 18.0 Lacs P.A.
Pune, Mumbai, Delhi
Work from Office
Minimum 3 years of experience in MySQL Community and Enterprise Database • Familiarity with other SQL databases such as Maria DB, Percona etc. • Strong Knowledge in MySQL replication (binlog/GTID) • Strong Knowledge in bcakup/restore & Disaster recovery • Strong Knowledge in MySQL InnoDB cluster setup and Galera cluster & Group replication • Strong Experience in Migration / Upgradation projects • Knowledge in shell script to automate the DBA tasks • Knowledge in open source tools like - Percona toolkit,Proxysql,pmm, grafana prometheus,mysqldbcompare and maxscale • Optimizing MySQL Server performance by re-writing optimized Queries & DB performance tuning • Should possess work experience in handling change management, Problem management • Responsible for resolving all technical incidents escalated by the L-2 team • Ability to plan resource requirements from high level specifications • Work experience in cloud platform - Azure / AWS / GCP
Posted 2 months ago
5 - 8 years
INR 7.0 - 10.0 Lacs P.A.
Bengaluru
Work from Office
Job Title- Puppet Engineer Position type- Full Time Work Location- Bangalore/Gurugram/Noida Working style- Hybrid People Manager role: No Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience - Minimum 5+ years of relevant experience JOB RESPONSIBILITIES: Experience with both Open Source Puppet and Puppet Enterprise Expertise writing and refactoring Puppet code and modules using Puppet Developer Kit (PDK) Background with Linux and Windows administration (not doing a lot of hands-on administration, but should be familiar with OS concepts) Experience with Ruby, Bash, PowerShell Understanding of DevOps lifecycle and culture Experience with Azure DevOps source code management, CI/CD pipelines Experience with AWS EC2, Azure VM SKILLS/COMPETENCIES REQUIRED: Technical specialist in Puppet Contribute towards Puppet development and technical lead task Guide and manage puppet development teams Interact with Tower leads to gather requirements Review and test puppet modules Implement best practices
Posted 2 months ago
3 - 8 years
INR 7.0 - 11.0 Lacs P.A.
Bengaluru
Work from Office
The purpose of this role is to perform and support the lower risk standard Financial reporting and control activities required each month, quarter and year-end. Job Description: Key Accountabilities Support the budget and reforecast preparation requirements and manage the reporting, validation and submission activities of these Assist with monthly tasks including preparation and posting of month-end journal entries for intercompany, accruals and forex. Manage Revenue accounting and reporting Manage the monthly reporting process which includes accurate reporting of the PL, Balance Sheet and Interco balances in BPC, Manage the month closure activities - PL and Balance Sheet finalization. Manage preparation of monthly reconciliations and ad hoc reporting requirements Support the AR, AP and intercompany teams in completing tasks around daily deliverables. Manage and maintain tasks to minimise forex exposure Interact with stake holders to understand requirements, set expectations, address concerns, and discuss them with reporting manager. Manage process deliverables as per the SLA; ensuring error free execution of activities of the process. Interact with stake holders to understand requirements, set expectations, address concerns, and discuss them with reporting manager. Ensure delivery of quality results to key stake holders including invoice tracker, dashboards, audit compliance, documentation/SOPs, KPI reports non-compliance reports and other key process metrics. Ensure error free execution of activities of the process Professional skills Graduate/Master degree in Commerce or ICWAI or MBA or semi-qualified Chartered Accountant. Having 6-8 years of experience in BPO/KPO Industry handling Accounting, PL and Balance sheet analysis, GL, inter-company Record to Report process. Exposure to Microsoft Dynamics or AX would be an added advantage. Receptive to the escalations and suggestions on areas of improvements. Effective communicator - deal diplomatically with all internal clients at all levels. Have high Service Levels by being responsive. Strong experience of Financial process, Reporting and Controls Proven experience of successful collaboration with Finance and Non-Finance people Significant exposure to Media sector preferred Excellent Communication skills in English language, 3+ years working experience with Business Process Outsourcing industry or Shared Services in Finance domain Location: Bangalore Brand: Bcoe Time Type: Full time Contract Type: Consultant
Posted 2 months ago
4 - 10 years
INR 6.0 - 12.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Customer Success Digital Outreach Adminstrator In this role, you will create, manage, and iteratively improve planned multi-step digital outreaches using the Gainsight platform. You will gather requirements from the Customer Success team, create artifacts, and manage projects both independently and part of the Customer Success Operations Team. Ability to learn data structures and data sources quickly is expected. Must have Gainsight Administrator experience. Must have digital outreach experience with more than one step in Journey Orchestrator program development.
Posted 2 months ago
1 - 6 years
INR 7.0 - 10.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Community Associate At Regus, we ve built the world s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you ll be able to work better, faster and happier too. The opportunity As a Community Associate, you ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. A typical day at Regus You arrive 15 minutes before your centre opens to make sure everything is ready and check there s nothing the cleaners have missed. Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room and can you help her set up the projector and take an order for drinks The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that s lunch. Early afternoon, you sit down with the Community Manager to discuss the organisation of next week s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything s nice and tidy, it s time to head home. About you We re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathise with people s needs Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic and able to adapt to fast-changing situations Confident using MS Office and other basic IT packages What we offer On top of a competitive salary package you ll enjoy: A bright and inspiring work environment Training and development opportunities
Posted 2 months ago
5 - 9 years
INR 8.0 - 13.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Zensar Technologies is looking for ESaaS - Oracle - Technical - EBS/Apps Development to join our dynamic team and embark on a rewarding career journey Develop and maintain Oracle EBS applications Ensure seamless integration and upgrades Provide technical support and troubleshooting Collaborate with functional teams
Posted 2 months ago
3 - 6 years
INR 5.0 - 6.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
We are seeking an experienced Angular Developer to join our team. The ideal candidate should have a strong foundation in web development, proficiency in Angular and solid understanding of related technologies like Typescript, RxJS, JavaScript. The individual will play a key role in implementing front-end solutions for our project. Requirement: Proficiency in HTML, CSS, JavaScript, TypeScript Extensive Experience with Angular Framework Strong understanding of RxJS for reactive programming (Good to Have) Experience with unit testing for Angular Framework using Jasmine or Jest Knowledge of NgRx for State Management (Good to Have) Experience: Minimum 3 years of experience in Angular Development
Posted 2 months ago
8 - 13 years
INR 17.0 - 22.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family Operates independently to provide quality work products to an engagement Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs Applies Oracle methodology, company procedures, and leading practices Operates independently to provide quality work products to an engagement Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs Applies Oracle methodology, company procedures, and leading practices Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements May act as the team lead on projects Effectively consults with management of customer organizations Participates in business development activities Develops and configures detailed solutions for moderately complex projects
Posted 2 months ago
2 - 4 years
INR 1.0 - 4.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards Develops and directs team to provide consistent, high quality service Communicates performance expectations and trains staff in processes Responsible for managing financial and administrative duties CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Manages departmental inventories and assets including par levels and maintenance of equipment Conducts monthly department meetings with the Banquet captains and employees Maintains attendance log for banquet employees Maintains and enforces established sanitation levels Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc) Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs) Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction Schedules banquet service staff to forecast and service standards, while maximizing profits Participating in and Leading Banquet Teams Attends and participates in all pertinent meetings Leads shifts and actively participates in the servicing of events Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Responds to and handles guest problems and complaints Empowers employees to provide excellent customer service Strives to improve service performance Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction Conducting Human Resources Activities Interviews and hires Banquet captains and employees with appropriate skills Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job Ensures employees understand expectations and parameters Observes service behaviors of employees and provides feedback to individuals Reviews comment cards and guest satisfaction results with employees Participates in the development and implementation of corrective action plans Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 2 months ago
2 - 5 years
INR 4.0 - 7.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Ensure staff is working together as a team to ensure optimum service and that guest needs are met Inspect grooming and attire of staff, and rectify any deficiencies Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc Inspect storage areas for organization, use of FIFO, and cleanliness Complete scheduled inventories and stock and requisition necessary supplies Monitor dining rooms for seating availability, service, safety, and well being of guests Complete work orders for maintenance repairs Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Read and visually verify information in a variety of formats (eg, small print) Visually inspect tools, equipment, or machines (eg, to identify defects) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 2 months ago
3 - 5 years
INR 5.0 - 7.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 2 months ago
2 - 5 years
INR 4.0 - 5.0 Lacs P.A.
Chennai, Pune, Delhi
Work from Office
Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards Assists in developing and directing team to provide consistent, high quality service CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories Assists in managing departmental inventories and assets including par levels and maintenance of equipment Maintains attendance log for banquet employees Maintains and enforces established sanitation levels Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc) Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores Orders supplies for the department (eg, china, glass, silver, buffet presentations, props, and other service equipment needs) Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits Participating in and Assisting in Leading Banquet Teams Attends and participates in all pertinent meetings Leads shifts and actively participates in the servicing of events Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation Providing and Ensuring Exceptional Customer Service Sets a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Responds to and handles guest problems and complaints Empowers employees to provide excellent customer service Strives to improve service performance Conducting Human Resources Activities Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job Ensures employees understand expectations and parameters Observes service behaviors of employees and provides feedback to individuals Reviews comment cards and guest satisfaction results with employees Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law
Posted 2 months ago
8 - 13 years
INR 10.0 - 15.0 Lacs P.A.
Mumbai
Work from Office
Supports the day-to-day execution of general ledger impacted processes, including support to clients/departments as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. Works with other Finance and Accounting employees in areas relating to general ledgers, subsidiary ledgers and related reporting. CANDIDATE PROFILE Education and Experience 4-year bachelors degree in Finance and Accounting or related major; no work experience required. CORE WORK ACTIVITIES Managing Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. Complies with Federal and State laws applying to fraud and collection procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances credit card ledgers. Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc Develops specific goals and plans to prioritize, organize, and accomplish your work. Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Maintains a strong accounting and operational control environment to safeguard assets. Completes period end function each period. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Demonstrates knowledge of return check procedures. Demonstrates knowledge of the Gross Revenue Report. Demonstrates knowledge and proficiency with write off procedures. Demonstrates knowledge and proficiency with consolidated deposit procedures. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates personal integrity. Uses effective listening skills. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict effectively. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time well and possesses strong organizational skills. Presents ideas, expectations and information in a concise well organized way. Uses problem solving methodology for decision making and follow up. Makes collections calls if necessary.
Posted 2 months ago
5 - 10 years
INR 6.0 - 7.0 Lacs P.A.
Mumbai
Work from Office
Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world s largest global wealth managers. Across Asia, where wealth pools are growing faster than in any other region, HSBC s wealth revenues . Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra high net worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Role Purpose In line with the TCF principles the organization has changed its approach from mere transaction processing outlets to need based sales. The PSE would be responsible for implementing TCF principles in his day to day dealing with the customers. The major function of this role is to ensure effective delivery of branch customer interface functions in the front office and teller areas in order to achieve a high level of customer satisfaction along with operational efficiency. Impact on the Business / Function Contributes to improving productivity in the branch Branch hygiene standards Customers / Stakeholders Ensure positive customer experience and manage complaints / escalations Leadership Teamwork Establish mutual respect and trust in dealing with others Operational Effectiveness Control Adherence to overall operational standards set by the bank Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM FCC office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional FCC AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead FCC; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of PEP acceptance, prohibition, CDD EDD guidelines in order to ensure that the INM RBWM is fully compliant with the PEP LoBP. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM RBWM customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps need to be undertaken in case if there is any breach or non adherence to the policy laid down in the LoBP Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Requirements Graduate with 2 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti Money Laundering and Sanctions training and post course assessment, as required Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 2 months ago
3 - 5 years
INR 1.0 - 5.0 Lacs P.A.
Mumbai
Work from Office
Company Description Fairmont Hotels Resorts is where the intimate equally coexists with the infinite an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL Accor Live Limitless a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences. Job Description Operational Excellence: Oversee day to day operations of the spa, including staff management, guest services, and facility maintenance. Ensure the spa meets and exceeds quality standards, adhering to Fairmont s policies and procedures. Assist in developing and implementing spa protocols, ensuring all services and treatments are delivered to the highest standards. Guest Experience: Foster a warm, welcoming environment for guests, providing personalized service and addressing any concerns or special requests. Assist in creating and maintaining a unique and memorable spa experience, tailored to individual guest needs. Staff Management: Support in recruiting, training, and supervising spa staff, ensuring they are well equipped to deliver exceptional services. Conduct performance evaluations, provide constructive feedback, and develop training programs to enhance team skills and knowledge. Wellness Longevity Focus: Promote and integrate wellness and longevity practices into the spa s offerings, ensuring alignment with the latest industry trends and best practices. Collaborate with wellness practitioners to develop new treatments and programs that reflect the spa s commitment to holistic well being. Financial Management: Assist in managing the spa s budget, including forecasting, revenue tracking, and expense control. Monitor and analyze spa performance metrics, implementing strategies to enhance profitability and guest satisfaction. Marketing Promotion: Contribute to the development and execution of marketing and promotional strategies to attract and retain guests. Help manage the spa s online presence and social media channels, engaging with potential guests and promoting spa services. Compliance Safety: Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both guests and staff. Monitor and manage inventory, ensuring the availability and quality of spa products and equipment. Qualifications Bachelor s degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 3 5 years of experience in spa management or a similar role, with a focus on wellness and luxury services. Proven leadership skills with experience in managing and developing a team. Strong understanding of wellness trends, spa treatments, and longevity practices. Excellent communication and interpersonal skills, with the ability to build relationships and foster a positive team environment. Exceptional organizational and multitasking abilities, with a keen eye for detail. Proficiency in spa management software and Microsoft Office Suite. Ability to work flexible hours, including weekends and holidays as needed. Additional Information Our commitment to Diversity Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Posted 2 months ago
2 - 5 years
INR 4.0 - 7.0 Lacs P.A.
Mumbai
Work from Office
Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part. Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer s industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews.
Posted 2 months ago
10 - 15 years
INR 13.0 - 14.0 Lacs P.A.
Mumbai
Work from Office
JOB SUMMARY Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing the Staffing and Recruiting Process Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool. Ensures the open position listing is in a visible location for both internal and external candidates. Works with Employment Administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations). Networks with local organization and peers to source candidates for current or future openings (e.g., Hotel Association). Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand. Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications). Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs. Managing Legal and Compliance Practices Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. Ensures wages are paid in accordance with Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay). Ensures drug screening and background checks are completed in accordance with brands Standard Operating Procedures. Managing Benefits Education and Administration Manages Workers Compensation claims to ensure appropriate employee care and costs management. Educates employees on benefits package. Educates HR team on the various types of benefits available and eligibility requirements. Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions. Ensures that department has the available resources on hand to administer employee benefits. Managing and Conducting Staff Development Activities Ensures hourly performance appraisal processes are in place. Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions. Coaches managers on progressive discipline process. Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured). Managing Employee Relations and Human Resources Communication Utilizes an open door policy to address employee problems or concerns in a timely manner. Ensures effective employee communication channels are established and active in. Analyzes accident trends and reports these trends to the management team. Monitors work environment for signs of union organization. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Posted 2 months ago
9 - 18 years
INR 18.0 - 20.0 Lacs P.A.
Mumbai
Work from Office
about the role Manage Escalation process, including coordination of the meetings, review of escalation file content and closure. Manage the analysis, selection and assignment of escalated, critical and flagged accounts on a global basis. Experience with multi-vendor product escalations Co-ordination with internal Support Delivery Managers, Critical Situation Managers Technical Support Engineers. Drive Asset Management Vendor management. Timely basis reporting and cordination. Ensure high-quality customer service with emphasis on timely resolution and through problem definition and identification. Person must have exceptional writing and oral communication skills be able to synthesize complex and confusing information into crisp exec summaries for a variety of audiences. Should also possess good communication skills. In addition, they are responsible customer requirement. Ensures timely closure of escalation cases. Cordinated for the RCA and submit the same to the customer. Good Communication skills and ability to coordinate with customer stakeholders. Call Logging with Vendor . Call Monitoring Escalation Contract Monitoring Hardware Software Reports and MIS about you Manage Escalation process, including coordination of the meetings, review of escalation file content and closure. Manage the analysis, selection and assignment of escalated, critical and flagged accounts on a global basis. Experience with multi-vendor product escalations Co-ordination with internal Support Delivery Managers, Critical Situation Managers Technical Support Engineers. Drive Asset Management Vendor management. Timely basis reporting and cordination. Ensure high-quality customer service with emphasis on timely resolution and through problem definition and identification. Person must have exceptional writing and oral communication skills be able to synthesize complex and confusing information into crisp exec summaries for a variety of audiences. Should also possess good communication skills. In addition, they are responsible customer requirement. Ensures timely closure of escalation cases. Cordinated for the RCA and submit the same to the customer. Good Communication skills and ability to coordinate with customer stakeholders. Call Logging with Vendor . Call Monitoring Escalation Contract Monitoring Hardware Software Reports and MIS department Orange Business International Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
Posted 2 months ago
1 - 10 years
INR 7.0 - 8.0 Lacs P.A.
Mumbai
Work from Office
about the role Maintain and Manage GSDC Network infrastructure and ensure to deliver services as per defined SLA and device availability. about you B. E/B. Tech or Graduate in any discepelent along with CCNP Certification department Orange Business International Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
Posted 2 months ago
5 - 10 years
INR 12.0 - 13.0 Lacs P.A.
Mumbai
Work from Office
Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Manage the day to day activities of fraud screening / sampling ARIC and prevent / minimize the inflow of fraudulent applications. Principal Responsibilities Manage the fraud screening / sampling activity of RBWM business effectively without any disruptions of regular BAU Discussion and updating the samplers with latest fraud trends, requirements and triggers, basis a regular analysis To maintain a close relationship with the outsourced agency (TPV) to procure latest fraud trends and triggers from the industry. To maintain good reputation with the samplers (TPV) to avoid attritions. Motivate and develop individual and team competence to achieve overall effectiveness To act as one point contact of all sampling related queries in regard to TAT, MIS, exceptions, approvals other relevant information s for all internal stake holders The role includes analyzing applications on ARIC system, which is a tool used to detect application frauds at the initial stages to ensure that the final booking of the portfolio is clean Analyzing applications from Fraud perspective based on certain logical rule based matches and also on historical/fraud data, and deciding upon the credit facility to be offered Ensuring the fraud monitoring queue on ARIC is diligently actioned as per set procedures Developing of fraud prevention framework and controls in sampling process by perception and implementing various fraud prevention/monitoring techniques. Required active participation in daily call initiated by the stake holders in relevant to projection of volumes and to provide necessary support to achieve their projected numbers without compromising the fraud checks Submission of a meaningful monthly MIS of both Cards PIL to the senior management in reference to the current fraud trends and triggers prevailed during the month with necessary recommendation changes if any To manage the overall outsourced activity by monitoring TAT, quality of reports in relevant to business, current fraud trend and identify gaps in the process and recommend for necessary checks in place to control the risk Maintain and develop positive and professional working relationship with team members at all levels of businesses Support the senior management team in implementation, embedding and monitoring of new fraud mitigation techniques Requirements Any degree with good communication and interpretation skills. Extensive knowledge in pre issuance fraud of banking products, both secured unsecured lending. More than 5 years of experience in banking / finance industries
Posted 2 months ago
3 - 7 years
INR 8.0 - 12.0 Lacs P.A.
Mumbai
Work from Office
Job Description: Essential Job Functions: Assist in managing a team responsible for package software application development. Support project execution and resource allocation. Collaborate with senior management on departmental objectives. Contribute to the timely delivery of software solutions. Provide technical assistance to team members. Participate in code reviews and maintain coding standards. Coordinate communication within the team and with other departments. Help identify and resolve project challenges. Basic Qualifications: Bachelors degree in a relevant field (i. e. , Computer Science) or equivalent combination of education and experience Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of relevant work experience in software engineering Proficiency in 1 or more software languages and development methodologies Demonstrated ability to work effectively within a team Technical knowledge in package applications Strong communication and leadership skills Other Qualifications: Advanced degree in a relevant field a plus Relevant cloud certifications (e. g. , PMP, CTO, or MBA) or advanced training a plus Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 months ago
3 - 11 years
INR 12.0 - 13.0 Lacs P.A.
Mumbai
Work from Office
Job Description: Graduate in Engineering preferably in Computer Science & Engineering/ IT/ ECE or BCA/MCA or 3 year Diploma in Computer Science & Engineering/ IT/ ECE or B. Sc. /M. Sc. in Computer Science/IT or equivalent from university / institute recognized by the Govt. of India or its regulatory bodyEssential Should have good technical skills like Java/DotNet, PL/SQL, OS/DB/Networking concepts/hands-on Should have 5 years of experience in the particular application/technology. Should have expertise in all skills/ experience mentioned for L1 application manager Desirable Should have minimum 2 years of experience in profile mentioned. Should be able to manage software applications for business or client as per their requirement and able to identify application solutions keeping an awareness of the latest software. Should be up-to-date with latest software developments Should have worked in SLA based delivery model. Preferable Preference will be given to candidate having work experience in Large Scale Organization Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 months ago
3 - 6 years
INR 12.0 - 13.0 Lacs P.A.
Mumbai
Work from Office
You are a strategic thinker passionate about driving solutions in financial Control . You have found the right team. As a Financial control Professional in our Finance team you will spend each day defining, refining and delivering set goals for our firm. Job Responsibilities Collaborate closely with line of business controllers, middle office, and operations teams. Ensure comprehensive understanding of monthly profit and loss with businesses. Manage monthly consolidation of JPMorgan Chase income statement and balance sheet. Develop and maintain financial reports and schedules. Control post-closing entries and consolidation adjustments. Execute various control procedures to uphold the integrity of reported financial results. Contribute to the production of the monthly financial Flash Report and handle ad-hoc requests for financial information from across the firm. Required qualifications, capabilities, and skills Bachelor s degree in Accounting, Finance, or related business field. Basic knowledge of industry standards and regulations. Proficient desktop, spreadsheet, and database skills. Strong organizational and problem-solving skills. Proficient verbal and written communication skills. Ability to liaise with business and risk partners effectively, building and maintaining relationships. Capability to critically challenge to identify control issues and understand business drivers for delivering solutions
Posted 2 months ago
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