We are seeking a detail-oriented and customer-focused L1 L2 Engineer to provide first-level technical support to end users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, ensuring the smooth functioning of desktop environments, including support for Apple devices. The candidate should possess excellent communication skills, be proactive, and be willing to implement new technologies.Key ResponsibilitiesTechnical Support: Provide first-level support for desktops, laptops, and peripheral devices (e.g., printers, scanners). Respond to user-reported incidents and service requests via phone, email, or ticketing system. Troubleshoot and resolve common hardware, software, and network connectivity issues for both Windows and Apple devices (macOS, iOS). Assist in device enrollment, configuration, and troubleshooting for Apple devices using tools such as Apple Configurator or Mobile Device Management (MDM) solutions. Understand and maintain CRM or ERP software functionalities.System Maintenance: Perform basic installations, configurations, and upgrades for operating systems and applications. Assist in maintaining asset inventory and documentation for IT hardware and software. Conduct routine maintenance checks and updates to ensure systems are operating efficiently.User Assistance: Guide end users on basic IT processes, tools, and best practices, including navigation and troubleshooting of Apple devices. Escalate complex issues to higher-level support teams when necessary. Follow up on resolved issues to ensure user satisfaction.Collaboration and Reporting: Work closely with other IT team members to ensure timely issue resolution. Document troubleshooting steps, resolutions, and other relevant information in the IT knowledge base. Prepare periodic reports on common issues and resolutions for continuous improvementRequired Skills & Qualifications Education: Diploma/Degree in Computer Science, IT, or related field. Experience: 5-6 years of experience in IT support or a similar role.Technical Skills: Good knowledge of Windows and macOS operating systems. Understanding of iOS device troubleshooting and configuration. Familiarity with troubleshooting hardware, software, and network issues. Experience with Apple tools and services such as iCloud, AirDrop, and Apple Configurator. Understanding of basic networking concepts (IP addressing, DNS, Wi-Fi). Good knowledge of switches, VLANs, firewalls, routers, access points, servers, CRM, and ERP solutions.Soft Skills: Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proactive and willing to implement new technologies. Ability to work independently and collaboratively in a team.Work Environment: Office-based role with potential remote support responsibilitiesMay require occasional travel to other office locations or client sitesFlexible to work in shifts or during weekends/holidays, if needed.What We Offer: Competitive salary and benefits packageTraining and development opportunities for career advancementA supportive work environment focused on collaboration and innovation

XCT Solutions is looking for Field Engineer to join our dynamic team and embark on a rewarding career journey. Installation and Commissioning : Install and set up equipment, machinery, or systems according to engineering specifications and guidelines. Field Testing : Conduct on-site testing, calibration, and performance evaluations of equipment to ensure proper functionality. Troubleshooting : Identify and diagnose technical issues and malfunctions, and implement solutions to resolve them. Repairs and Maintenance : Perform routine maintenance and repairs on equipment and systems to keep them operational and in good working condition. Customer Support : Interact with customers and clients, providing technical assistance, answering inquiries, and addressing concerns. Documentation : Maintain detailed records of field activities, including work performed, parts used, and any issues encountered. Safety Compliance : Adhere to safety protocols and regulations to ensure a safe working environment for oneself and others.

XCT Solutions is looking for Resident Engineer to join our dynamic team and embark on a rewarding career journey. Project Management : Manage engineering projects from conception to completion, ensuring they are completed within budget, on time, and meet quality standards. On-Site Supervision : Oversee construction activities, ensuring compliance with engineering plans, specifications, and regulations. Quality Control : Monitor work quality and performance to ensure that the project meets established standards and guidelines. Coordination : Collaborate with architects, contractors, subcontractors, and other professionals involved in the project to coordinate activities and resolve issues. Problem-Solving : Address and resolve any issues or challenges that arise during the construction process, adapting plans as necessary. Documentation : Maintain detailed records of project activities, including changes, issues, and resolutions. Prepare regular progress reports. Compliance : Ensure that the project complies with relevant safety regulations, building codes, and other legal requirements. Client Communication : Communicate project progress, updates, and issues to clients and stakeholders, ensuring their satisfaction with the project. Budget Management : Monitor project expenses and budgets, making adjustments as needed to control costs and avoid overruns. Team Management : Supervise and coordinate the work of junior engineers, technicians, and other staff involved in the project.

We are seeking a highly skilled and motivated Software Developer with 5-6 years of experience to join our dynamic team. The ideal candidate will have a strong technical background in both front-end and back-end technologies, with a keen eye for detail and a passion for implementing new technologies. The candidate should possess excellent communication skills and be proactive in their approach to problem-solving.Technical Skill Set:Front-End Technologies:Strong experience with HTML5, CSS3, JavaScript, PHP, and VB.Proficiency in front-end frameworks such as React, Angular, or Vue.js.Knowledge of responsive design and cross-browser compatibility.Familiarity with front-end build tools (Webpack, Gulp, etc.).Back-End Technologies:Proficient in one or more back-end programming languages such as Node.js, Python, and Java.Experience with server-side frameworks (Express.js, Django, Spring, GraphQL, etc.).Strong knowledge of RESTful API and GraphQL design and development.Strong experience in Cloud web services.Databases:Proficiency in relational databases (SQL Server, PostgreSQL, etc.).Knowledge of NoSQL databases (MongoDB, Neo4J, CosmosDB, Redis, etc.).Strong SQL skills and ability to write optimized queries.Version Control:Experience with Git for version control, including branching, merging, and pull requests.Familiarity with Git workflows such as GitFlow or trunk-based development.Deployment & DevOps:Experience with CI/CD tools such as Jenkins, GitLab CI, or CircleCI.Familiarity with containerization technologies like Docker and container orchestration platforms like Kubernetes.Knowledge of cloud platforms (AWS, Azure, GCP) for hosting and deploying applications.Testing & Debugging:Knowledge of testing frameworks and tools like Jest, Mocha, Jasmine, Selenium, and SoapUI.Experience with test-driven development (TDD) and writing unit and integration tests.Familiarity with debugging tools and strategies.Agile Methodology:Experience working in Agile development environments, participating in Scrum ceremonies (stand-ups, sprint planning, etc.).Familiarity with project management tools like Jira, Trello, or Asana.Additional Skills:Strong problem-solving skills and ability to think critically.Ability to design websites and customize CRM and ERP solutions.Sound understanding of UI and UX.Good understanding of web security best practices (e.g., OWASP Top 10).Ability to work in a collaborative, team-oriented environment.Strong communication skills and ability to articulate technical concepts to non-technical stakeholders.Your Responsibilities but not limited to:Provide technical support to sales and customers on various applications and production processes of the industry segments.Visit customers with sales to understand customer applications and techno-commercial requirements.Prepare customer-specific technical concepts considering technical feasibility based on deep technical product and application engineering knowledge with a focus on commercial viability.Discuss and present technical proposals with customers, optimizing selection in consultation with the customer.5.Prepare relevant technical documentation, selection reports, application notes, etc., taking all relevant technical interfaces into consideration for project workout.Constructively challenge customers opinions and propose innovative new options, creating benefits arguments to help sales win projects based on excellent product and application knowledge.Support commissioning of the project at the customer site in close alignment with the technical support engineer.Provide on-site technical product training for customers and the sales team on various products and technology.

XCT Solutions is looking for Sales Professional to join our dynamic team and embark on a rewarding career journey. Building and maintaining relationships with customers, regularly communicating with them to understand their needs and provide appropriate solutions. Achieving or exceeding sales targets through effective selling and negotiation skills. Conducting product demonstrations and presentations to potential customers. Staying current with market trends, competitor activities, and new products or services. Providing regular reports on sales activity and progress towards goals. Collaborating with other departments such as marketing, product development, and operations to ensure customer needs are met. Strong communication and interpersonal skills, including the ability to build rapport and trust with customers. Ability to multitask and prioritize effectively in a fast-paced environment. Strong problem-solving and decision-making skills.

XCT Solutions is looking for Business Development Professional to join our dynamic team and embark on a rewarding career journey. Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople

XCT Solutions is looking for Solution Architect to join our dynamic team and embark on a rewarding career journey. Understand the business needs of our clients and design technical solutions to meet those needs Work closely with our clients to gather requirements and design solutions Collaborate with our development team to ensure that solutions are implemented effectively and efficiently Stay up to date with the latest technologies and tools to ensure that we are using the most effective solutions Mentor and guide junior team members to help them develop their skills and knowledge

We are seeking a skilled and dynamic IT Hardware and Software Sales Personnel to join our sales team in Bangalore. The ideal candidate will have 5-6 years of experience in IT sales, a deep understanding of cloud and on-premises solutions, and be able to build and nurture long-term relationships with clients. The candidate should be fluent in English, Hindi, and Kannada (preferable), and will work in a hybrid environment (combination of remote and on-site work).Role & responsibilities Sales Strategy & Execution: Develop and implement effective sales strategies for IT hardware and software products. Identify new sales opportunities and target key accounts in the IT sector to drive revenue growth. Build a pipeline of potential clients by prospecting through multiple channels (calls, emails, and networking).2. Consultative Sales Approach: Engage with potential clients to understand their IT needs and propose tailored solutions. Provide in-depth consultations to educate clients about cloud and on-premises IT solutions. Conduct product demos and presentations, ensuring the client understands the full value proposition.3. Client Relationship Management: Establish and maintain long-term relationships with clients, understanding their evolving IT needs. Regularly check in with clients to ensure customer satisfaction and identify opportunities for up-selling and cross-selling. Serve as the main point of contact for client queries, handling all sales and after-sales support.4. Sales Performance: Meet and exceed sales targets and KPIs on a consistent basis. Monitor, track, and report on sales activity and opportunities. Manage the complete sales cycle from initial contact to closing the deal.5. Collaboration with Internal Teams: Collaborate with the technical team to ensure successful implementation of proposed solutions. Provide feedback to the product and marketing teams based on client feedback and market trends. Work closely with the management to ensure that sales strategies align with overall business objectives.6. Market Knowledge & Industry Trends: Keep abreast of industry trends, technological advancements, and market conditions. Attend industry conferences, workshops, and networking events to stay updated and enhance professional growth.Preferred candidate profile Experience: Minimum 5-6 years of experience in IT sales, particularly in hardware and software solutions (both cloud and on-premises). Proven track record of meeting or exceeding sales targets.Technical Expertise: Deep understanding of IT hardware and software, with specific knowledge of HCI infrastructure, VMware and Hyper-V solutions, 3-tier architecture (planning and designing the solution), and cybersecurity solutions. Familiarity with M365 and basic cloud solutions. Ability to explain complex technical concepts in simple terms to clients. Local Vendor Connections: Should have local vendor connects and information.Languages: Fluency in English, Hindi, and Kannada is preferred. Communication & Negotiation Skills: Strong verbal and written communication skills. Ability to negotiate contracts and close deals effectivelyAdditional Qualifications: Bachelors degree in IT, Business, or a related field. Self-motivated with the ability to work independently as well as within a teamWorking Conditions: Hybrid Work Culture: Flexibility to work remotely or from the office as per the company's hybrid work policy. Location: Based in Bangalore with occasional travel as required.

We are looking for a Senior Finance & Accounts Executive to join our team. If you have a strong background in accounting and finance, attention to detail, and the ability to handle multiple responsibilities efficiently, wed love to hear from you!Role & responsibilities Recording and Managing Financial Transactions: Oversee day-to-day accounting operations, including bookkeeping, ledger maintenance, and reconciliations.Bank Reconciliation: Ensure accurate and timely bank reconciliation on a regular basis.Statutory Compliance: Manage compliance with GST, TDS, PF, ESI, PT, LUT and other statutory requirements, ensuring up-to-date filings.Payment Processing & Vendor Management: Handle invoice processing, payments, and manage vendor accounts.Administrative Supervision: Assist in administrative tasks and supervise junior accounting staff.Financial Reporting: Prepare and analyze financial statements, balance sheets, and profit & loss accounts.Audit & Compliance: Support audits and ensure adherence to internal and external compliance standards.Taxation & Regulatory Knowledge: Ensure accurate and timely compliance with tax laws, including GST, TDS, and other applicable regulations.Financial Planning & Forecasting: Assist in budgeting, forecasting, and financial planning for the company.Financial Insights & Recommendations: Support senior management with financial analysis, insights, and strategic recommendations.Preferred candidate profile Educational Qualification: Bachelor's/Masters degree in Accounting, Finance, or a related field.Experience: 4-6 years of experience in accounting and finance.Technical Skills: Proficiency in accounting software (Tally, QuickBooks, SAP, etc.) and expertise in MS Excel (mandatory). Experience with global finance knowledge is a plus.Taxation & Compliance: Strong knowledge of GST, TDS, PF, ESI, and financial regulations.Problem Solving & Analytical Skills: Strong analytical and problem-solving skills with the ability to manage complex financial data.Ability to Work Independently: Comfortable working independently, meeting deadlines, and managing multiple responsibilities in a fast-paced environment.Global Finance Knowledge: Ability to understand and manage global finance and accounting processes and knowledge of international tax regulations is a plus.

We are seeking a detail-oriented and customer-focused L1 L2 Engineer to provide first-level technical support to end users. The ideal candidate will troubleshoot and resolve hardware, software, and network issues, ensuring the smooth functioning of desktop environments, including support for Apple devices. The candidate should possess excellent communication skills, be proactive, and be willing to implement new technologies.Role & responsibilities Technical Support: Provide first-level support for desktops, laptops, and peripheral devices (e.g., printers, scanners).Respond to user-reported incidents and service requests via phone, email, or ticketing system.Troubleshoot and resolve common hardware, software, and network connectivity issues for both Windows and Apple devices (macOS, iOS). Assist in device enrollment, configuration, and troubleshooting for Apple devices using tools such as Apple Configurator or Mobile Device Management (MDM) solutions. Understand and maintain CRM or ERP software functionalitiesSystem Maintenance:Perform basic installations, configurations, and upgrades for operating systems and applications.Assist in maintaining asset inventory and documentation for IT hardware and softwareConduct routine maintenance checks and updates to ensure systems are operating efficientlyUser Assistance: Guide end users on basic IT processes, tools, and best practices, including navigation and troubleshooting of Apple devices. Escalate complex issues to higher-level support teams when necessary. Follow up on resolved issues to ensure user satisfactionCollaboration and Reporting: Work closely with other IT team members to ensure timely issue resolution. Document troubleshooting steps, resolutions, and other relevant information in the IT knowledge base. Prepare periodic reports on common issues and resolutions for continuous improvement.Required Skills & QualificationsEducation: Diploma/Degree in Computer Science, IT, or related field.Experience: 5-6 years of experience in IT support or a similar roleTechnical Skills: Good knowledge of Windows and macOS operating systems. Understanding of iOS device troubleshooting and configuration. Familiarity with troubleshooting hardware, software, and network issues. Experience with Apple tools and services such as iCloud, AirDrop, and Apple Configurator. Understanding of basic networking concepts (IP addressing, DNS, Wi-Fi)Good knowledge of switches, VLANs, firewalls, routers, access points, servers, CRM, and ERP solutionsSoft Skills: Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proactive and willing to implement new technologies. Ability to work independently and collaboratively in a team.Work Environment:Flexible to work in shifts or during weekends/holidays, if needed.What We Offer:Competitive salary and benefits package.Training and development opportunities for career advancement.A supportive work environment focused on collaboration and innovation