Role & responsibilities Build and maintain relationships with new and existing clients to understand their travel preferences. Advise clients on destinations, accommodations, and activities based on their needs and budget. Prepare customized travel itineraries, ensuring all bookings are accurately made (flights, hotels, tours, etc.). Stay updated on the latest travel trends, promotions, and industry news to provide informed recommendations. Meet and exceed sales targets by converting inquiries into confirmed bookings. Provide excellent customer service, ensuring smooth travel experiences from start to finish. Collaborate with other team members to develop marketing strategies and sales campaigns. Handle client inquiries, feedback, and concerns promptly and professionally.