JD - Financial Controller (3. 5-8 YOE) About ZenTrades: ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a Service) business solutions for Field Service Management software. #Startup #US #Finance #Controller Our Vision and Mission: At ZenTrades our core focus is towards creating the future of Field Service Management, where trade service professionals will effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the way the trade services industry operates by offering an AI-supported Co-Pilot system that will help tradesmen become efficient and enhance their customer satisfaction. Innovative AI-Powered Solution: AI-powered modular SaaS business operating system (CRM + ERP), designed for trade services with a focus on compliance and regulations. ZenTrades founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies. With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI. ZenTrades improves operational effectiveness and improves overall customer service by sending informative prompts and nudges. This technology is used for customer service and to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis. Link of Product Demo: https://vimeo. com/manage/videos/853218147 Why should you join the ZenTrades Team? This is an opportunity to be part of the blitz-scaling team that s shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades we foster a culture of openness and we aren t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for the organization, and make mistakes that will assist us to grow through which we create a difference in customers and our lives. We encourage our people to challenge the status quo. We value creativity, hard work, initiative, and radical ideas above all else. We value transparency, and vulnerability and love to work with people who are self-driven, resourceful, and want to create an impact. Most importantly it s fun working with a group of people who are passionate about building a legacy. At ZenTrades we believe in a culture of transparency, vulnerability, and an enormous amount of ownership. The team celebrates success and failure together. Every Leader within the team is hands-on and has taught the vision of being open to putting the best interest of the organization first. The Leader should inspire the team, be resourceful to ensure the team and the organization is successful, and also be hands-on in bringing the best resources within the team and promoting talent. Position Overview - Financial Controller: As the Financial Controller of our organization, you will play a critical role in overseeing and optimizing our financial operations. Your responsibilities will encompass managing financial reporting, budgeting, forecasting, and ensuring compliance with regulatory requirements. Reporting directly to the CEO, you will be instrumental in providing accurate financial information to drive strategic decision-making and support the organizations growth objectives. Your strong drive, sense of urgency, and expertise will shape our current position, and performance quality. You will be actively engaged in meaningful projects, collaborate closely with cross-functional leadership teams, and gain substantial respect while working directly with high-performing team members, promoting talented team members, and offering real-world software strategic and tactical business improvement metrics. Day-to-day responsibilities will include: The Finacial Controller role entails dynamic involvement in strategy, partnership building with the investors along with the CEO, and effective communication within the team of accomplished domain experts from ZenTrades founding team, your responsibilities will include: Financial Reporting: Prepare and analyze monthly, quarterly, and annual financial statements in accordance with GAAP standards. Ensure accuracy and integrity of financial data. Budgeting and Forecasting: Lead the budgeting process and develop financial forecasts. Collaborate with department heads to establish budgetary targets and monitor performance against budget. Financial Analysis: Conduct thorough financial analysis to identify trends, variances, and opportunities for cost optimization or revenue enhancement. Provide insights to senior management to support strategic planning and decision-making. Cash Flow Management: Manage cash flow effectively to meet operational needs and optimize investment opportunities. Monitor cash flow projections and implement strategies to mitigate risks. Payroll and Other payments: Running payroll, and other payments on a timely manner after a thorough review. Internal Controls and Compliance: Establish and maintain internal controls to safeguard company assets and ensure compliance with regulatory requirements. Coordinate with internal and external auditors to facilitate audits and ensure adherence to accounting standards. Risk Management: Identify financial risks and implement strategies to mitigate them. Monitor market conditions and economic trends that may impact the organizations financial health. Financial Planning and Analysis (FP&A): Provide financial insights and analysis to support business initiatives and strategic planning efforts. Collaborate with cross-functional teams to develop financial models and evaluate investment opportunities. Team Leadership and Development: Lead and mentor a team of finance professionals, fostering a culture of excellence, collaboration, and continuous learning. Provide guidance and support to develop team members skills and capabilities. Stakeholder Communication: Communicate financial performance, forecasts, and strategic recommendations to senior management, board of directors, and other stakeholders. Present financial reports and analysis in a clear and concise manner. Process Improvement: Identify opportunities to streamline financial processes, enhance efficiency, and improve accuracy. Implement best practices and leverage technology solutions to optimize financial operations. Your expertise, attention to detail , and strategic mindset will be crucial in ensuring the financial health and stability of our organization. You will have the opportunity to make a significant impact by driving financial performance, fostering innovation, and contributing to our overall success. This role offers an opportunity to contribute to the financial health and operational efficiency of ZenTrades while working closely with various teams and stakeholders. You will fit right if you have: Knack for numbers: A strong understanding of business numbers and good numerical skills are essential for analyzing financial data and driving business decisions. Effective Planning: The ability to plan projects, define milestones, and adhere to SLAs for deliverables is crucial. Candidates should be proactive in identifying and addressing deviations from the plan. Proficiency in Software Tools: Candidates should have a solid knowledge of spreadsheet tools like Excel and Google Sheets. Experience with MIS software - Keka, QuickBooks, ZohoBooks, will be advantageous. Negotiation Skills: A natural knack for negotiation is important, as the role may involve negotiating with vendors, clients, and internal stakeholders to optimize financial outcomes. Assertive Communication: Strong communication skills, particularly in delivering messages assertively, are necessary. Candidates should be able to communicate effectively with sales and customer success teams while maintaining professionalism. Prioritization Abilities: The ability to prioritize finance and accounting tasks amidst cross-functional collaboration and stakeholder management is essential. Candidates should be adept at distinguishing between primary and secondary responsibilities. Documentation Proficiency: Effective communication through documents and memos is important. Candidates should possess solid written communication and articulation skills. Flexibility: The role may require working flexible hours, including afternoon to late-night shifts, to accommodate interactions with external consultants, HR, business teams, and management. Closure: This is a must. You should be able to get things to a finish line. Background: Work experience : 4-8 years of experience in Finance, Accounting, Budgeting, FP&A or Business Operations Professional Certifications like CFA, CPA is preferred MBA/ CA/ M. Com or exceptional Bachelor s degree in accounting, finance, business administration Analytical ability to develop and implement improvements or recommendations A self-motivated learner who contributes to a culture of excellence and lifts the entire teams performance. Deep Self-introspection ability which can drive self as well as team-level growth Experience working in US Shifts and hustle-oriented environment Self-motivated to work independently and maintain well-being in a highly efficient and effective work environment while handling high expectation roles. Note: You will be required to operate in the US time zone which is - 6:00 PM IST to 3:00 AM IST from Pune Location.

Engineering Manager About ZenTrades: ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a Service) business solutions for Field Service Management software. Our Vision and Mission: At ZenTrades our core focus is towards creating the future of Field Service Management, where trade service professionals will effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the way trade services industry operates by offering an AI-supported Co-Pilot system that will help tradesmen become efficient and enhance their customer satisfaction. Innovative AI-Powered Solution: AI-powered modular SaaS business operating system (CRM + ERP), designed for trade services with a focus on compliance and regulations. ZenTrades founding team consists of UW Madison, and UC Berkeley alumni with solid domain knowledge having built top-notch products and implemented them at Fortune 500 companies. With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI. ZenTrades improves operational effectiveness and improves overall customer service by sending informative prompts and nudges. This technology is not only used for customer service; it is also used to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis. Link of Product Demo: https://vimeo. com/manage/videos/853218147 Why should you join the ZenTrades Team? This is an opportunity to be part of the blitz-scaling team that s shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades we foster a culture of openness and we aren t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for the organization, and make mistakes that will assist us to grow through which we create a difference in customers and our lives. We encourage our people to challenge the status quo. We value creativity, hard work, initiative, and radical ideas above all else. We value transparency, and vulnerability and love to work with people who are self-driven, resourceful, and want to create an impact. Most importantly it s fun working with a group of people who are passionate about building a legacy. At ZenTrades we believe in a culture of transparency, vulnerability, and an enormous amount of ownership. The team celebrates success and failure together. Every Leader within the team is hands-on and has taught the vision of being open to putting the organizations best interest first. The Leader should inspire the team, be resourceful to ensure the team and the organization are successful, and also be hands-on in bringing the best resources within the team and promoting talent. Position Overview - Engineering Manager As the Engineering Manager, you will play a pivotal role in shaping the future of our company. This multifaceted role combines technical proficiency with an entrepreneurial spirit, as you work alongside the leadership team to build and manage the engineering team while driving the development of innovative products or services. You will collaborate closely with our product team to create user experiences that cater to our clients and their end consumers. Your pivotal role will involve enhancing the value of our platform through the efficient development and delivery of product features. This role is a unique combination of technical expertise, leadership, and entrepreneurship, making it essential for driving the growth and success of an early-stage company. As an Engineering Manager, you will have the opportunity to shape the companys technical direction, build a talented team, and contribute to its overall vision and success. What is in store for you? Influence and Leadership: You will have the opportunity to shape the technical direction of our company. Your visionary leadership will drive innovation, enabling us to stay at the forefront of our industry. Technical Leadership: A chance to lead a high-performing engineering team and a robust product. Nurturing the talent and ensuring that our engineers have the tools and support they need to succeed will be a key focus. Continuous Growth: Your role isnt just about managing a team; its about fostering their growth and development. Mentor and inspire the next generation of engineering leaders while continuously enhancing your own skills. Impactful Projects: Lead a talented engineering team to work on cutting-edge projects that directly impact our clients and their end consumers. Your contributions will be instrumental in creating transformative software solutions. Create an Impact: ZenTrades gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features. Start-Up Spirit: Enjoy the dynamic and entrepreneurial atmosphere of a SaaS startup. Here, your ideas will be heard, and your contributions will have a direct and visible impact on our growth trajectory. Day-to-day responsibilities will include: The Engineering Manager role entails dynamic involvement in strategy, partnership building, technical enhancements, and effective communication within the team of accomplished domain experts from ZenTrades founding team. Technical Strategy: Develop and execute the technical roadmap. Define the technical architecture and guide its evolution. Align technology vision with business objectives. Team Management: Set clear goals and expectations for team members. Provide regular feedback and performance evaluations. Participate in agile development processes. Product Development: Oversee end-to-end development, from concept to deployment. Set development priorities and manage resources effectively. Ensure product quality and alignment with business goals. Cross-Functional Collaboration: Collaborate with product management, sales, marketing, and customer support. Ensure product aligns with market needs and customer feedback. Scalability and Reliability: Implement strategies for platform scalability while maintaining performance and reliability. Innovation: Stay current with technology trends and integrate emerging technologies into our product. Budget and Resource Management: Manage the engineering budget efficiently. Optimize costs while maintaining product quality. You will fit right if you have: Bachelors or Masters degree in a relevant technical field (e. g. , Computer Science, information systems, or equivalent) You have 6+ years of software development experience and are an engineer at heart Required skills and experience Experience in building scalable product Hands-on technical leadership with proven ability to recruit high performance talent High technical credibility - ability to audit technical decisions and push for the best solution to a problem Experience building E2E Application right from backend database to persistent layer Experience UI technologies Angular, react. js, Node. js or fullstack environment will be preferred Experience with NoSQL technologies (MongoDB, Cassandra, Neo4j, Dynamodb, etc. ) Strong understanding of modern technology architecture Should have a strong grasp in one of the following languages - (Javascript / Golang / Java / Python3). Javascript will be preferred Good understanding of Cloud Services (AWS is preferred). Should have hands-on experience in setting up an infrastructure from scratch Good System design skills considering scalability and fault tolerant applications Successfully built and managed high-performance distributed team/s Experience in successfully delivering complex software products, ideally in a startup or fast-paced environment A problem solver attitude where you like to dive deep into a problem, diagnose root causes and work with multiple teams to come up with a solution Ambitious to take an extra effort to go above and beyond the traditional growth paths Strong ability to drive and encourage talent and performance As an owner of the product you will be required to plan and execute the product road map and provide technical leadership to the engineering team Cross team collaboration, you will have to collaborate with Product Management and Implementation teams and build a commercially successful product You will be responsible to recruit & lead a team of highly skilled software engineers and provide strong hands on engineering leadership Note: You will be required to operate in the IST time zone which is - 10:00 AM IST to 7:00 AM IST from Pune Location. If you possess the qualifications and mindset, were excited to hear from you!

JD - Financial Controller About ZenTrades: ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a Service) business solutions for Field Service Management software. Our Vision and Mission: At ZenTrades our core focus is towards creating the future of Field Service Management, where trade service professionals will effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the way the trade services industry operates by offering an AI-supported Co-Pilot system that will help tradesmen become efficient and enhance their customer satisfaction. Innovative AI-Powered Solution: AI-powered modular SaaS business operating system (CRM + ERP), designed for trade services with a focus on compliance and regulations. ZenTrades founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies. With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI. ZenTrades improves operational effectiveness and improves overall customer service by sending informative prompts and nudges. This technology is used for customer service and to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis. Link of Product Demo: https://vimeo. com/manage/videos/853218147 Why should you join the ZenTrades team? This is an opportunity to be part of the blitz-scaling team that s shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades we foster a culture of openness and we aren t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for the organization, and make mistakes that will assist us to grow through which we create a difference in customers and our lives. We encourage our people to challenge the status quo. We value creativity, hard work, initiative, and radical ideas above all else. We value transparency, and vulnerability and love to work with people who are self-driven, resourceful, and want to create an impact. Most importantly it s fun working with a group of people who are passionate about building a legacy. At ZenTrades we believe in a culture of transparency, vulnerability, and an enormous amount of ownership. The team celebrates success and failure together. Every Leader within the team is hands-on and has taught the vision of being open to putting the best interest of the organization first. The Leader should inspire the team, be resourceful to ensure the team and the organization are successful, and also be hands-on in bringing the best resources within the team and promoting talent. Position Overview - Financial Controller: As the Financial Controller of our organization, you will play a critical role in overseeing and optimizing our financial operations. Your responsibilities will encompass managing financial reporting, budgeting, forecasting, and ensuring compliance with regulatory requirements. Reporting directly to the CEO, you will be instrumental in providing accurate financial information to drive strategic decision-making and support the organizations growth objectives. Your strong drive, sense of urgency, and expertise will shape our current position, and performance quality. You will be actively engaged in meaningful projects, collaborate closely with cross-functional leadership teams, and gain substantial respect while working directly with high-performing team members, promoting talented team members, and offering real-world software strategic and tactical business improvement metrics. Day-to-day responsibilities will include: The financial controller role entails dynamic involvement in strategy, partnership building with the investors along with the CEO, and effective communication within the team of accomplished domain experts from ZenTrades founding team, your responsibilities will include: Financial Reporting: Prepare and analyze monthly, quarterly, and annual financial statements by GAAP standards. Ensure accuracy and integrity of financial data. Budgeting and Forecasting: Lead the budgeting process and develop financial forecasts. Collaborate with department heads to establish budgetary targets and monitor performance against budget. Financial Analysis: Conduct a thorough financial analysis to identify trends, variances, and opportunities for cost optimization or revenue enhancement. Provide insights to senior management to support strategic planning and decision-making. Cash Flow Management: Manage cash flow effectively to meet operational needs and optimize investment opportunities. Monitor cash flow projections and implement strategies to mitigate risks. Payroll and Other payments: Running payroll, and other payments in a timely manner after a thorough review. Internal Controls and Compliance: Establish and maintain internal controls to safeguard company assets and ensure compliance with regulatory requirements. Coordinate with internal and external auditors to facilitate audits and ensure adherence to accounting standards. Risk Management: Identify financial risks and implement strategies to mitigate them. Monitor market conditions and economic trends that may impact the organizations financial health. Financial Planning and Analysis (FP&A): Provide financial insights and analysis to support business initiatives and strategic planning efforts. Collaborate with cross-functional teams to develop financial models and evaluate investment opportunities. Team Leadership and Development: Lead and mentor a team of finance professionals, fostering a culture of excellence, collaboration, and continuous learning. Provide guidance and support to develop team members skills and capabilities. Stakeholder Communication: Communicate financial performance, forecasts, and strategic recommendations to senior management, the board of directors, and other stakeholders. Present financial reports and analyses clearly and concisely. Process Improvement: Identify opportunities to streamline financial processes, enhance efficiency, and improve accuracy. Implement best practices and leverage technology solutions to optimize financial operations. Your expertise, attention to detail , and strategic mindset will be crucial in ensuring the financial health and stability of our organization. You will have the opportunity to make a significant impact by driving financial performance, fostering innovation, and contributing to our overall success. This role offers an opportunity to contribute to the financial health and operational efficiency of ZenTrades while working closely with various teams and stakeholders. You will fit right if you have: A knack for numbers: A strong understanding of business numbers and good numerical skills are essential for analyzing financial data and driving business decisions. Effective Planning: The ability to plan projects, define milestones, and adhere to SLAs for deliverables is crucial. Candidates should be proactive in identifying and addressing deviations from the plan. Proficiency in Software Tools: Candidates should have a solid knowledge of spreadsheet tools like Excel and Google Sheets. Experience with MIS software - Keka, QuickBooks, and ZohoBooks, will be advantageous. Negotiation Skills: A natural knack for negotiation is important, as the role may involve negotiating with vendors, clients, and internal stakeholders to optimize financial outcomes. Assertive Communication: Strong communication skills, particularly in delivering messages assertively, are necessary. Candidates should be able to communicate effectively with sales and customer success teams while maintaining professionalism. Prioritization Abilities: The ability to prioritize finance and accounting tasks amidst cross-functional collaboration and stakeholder management is essential. Candidates should be adept at distinguishing between primary and secondary responsibilities. Documentation Proficiency: Effective communication through documents and memos is important. Candidates should possess solid written communication and articulation skills. Flexibility: The role may require working flexible hours, including afternoon to late-night shifts, to accommodate interactions with external consultants, HR, business teams, and management. Closure: This is a must. You should be able to get things to a finish line. Background: Work experience : 2-5 years of experience in Finance, Accounting, Budgeting, FP&A or Business Operations Professional Certifications like CA, CFA, and CPA are preferred MBA/ CA/ M. Com or exceptional Bachelor s degree in accounting, finance, business administration Analytical ability to develop and implement improvements or recommendations A self-motivated learner who contributes to a culture of excellence and lifts the entire teams performance. Deep Self-introspection ability which can drive self as well as team-level growth Experience working in US Shifts and hustle-oriented environment Self-motivated to work independently and maintain well-being in a highly efficient and effective work environment while handling high-expectation roles. Note: You will be required to operate in the US time zone which is - 6:00 PM IST to 3:00 AM IST from Pune Location.

Position Overview - Associate Director of Customer Success As the Associate Director-Customer Success, you will be a vital driver of customer satisfaction, retention, and growth in the US and Canadian markets. Leading a team of customer success managers, you will oversee and optimize the customer journey, ensuring exceptional service delivery, cultivating strong relationships, and collaborating cross-functionally to ensure customer needs are met. Youll contribute to the companys growth, foster innovation, and shape business success. Your strong drive, sense of urgency and expertise will shape our current position, performance quality, customer referenceability and guarantee improved customer satisfaction. The role demands the self-drive to champion our software solutions as well as customer advocacy in the competitive SAAS market. You will be actively engaged in meaningful projects, collaborate closely with cross functional leadership teams and gain substantial respect while working directly with high-performing team members, promoting talented team members, offering real-world software strategic and tactical business improvement metrics. What is in store for you? Strategic and Tactical execution of business problems: At ZenTrades, we are constantly working towards improving the Customer OnBoarding journey and Account Management activity. Your experience in driving the Customer Success department through strategic insights, and data-driven decisions will directly influence the evolution of our customer experience and Annual Recurring Revenue. Your contributions will drive the success of customers who signed up for the platform, to shaping the business and derive a tangible difference for their businesses. Innovative Environment: Being part of ZenTrades means immersing yourself in an innovative and customer facing atmosphere where creativity and curiosity are encouraged. Collaborate with forward-thinking colleagues and leverage emerging technologies to redefine industry standards Strategic Partnerships: Your role involves close interaction with customers and stakeholders. Building and nurturing these relationships. The constant drive and attempt for turning Customer relationships into business partnerships will not only enhance our presence at the customer s end but also provide you with valuable networking opportunities, enriching your professional journey Data-Driven Insights: Dive into data analytics to uncover trends, build customer success metrics, customer referenceability and preferences, analyze demands and drive the customer onboarding journey to be able to build the customer lifetime value. Transform raw business data into actionable insights that will guide product development, refine business strategies, and steer us toward customer-centric solutions Professional Development: ZenTrades is committed to nurturing your growth. Whether its through internal training programs, customer centric activities, leadership values, ownership, working closely with the Founder and leadership team, we aim to cultivate your potential and guide you toward becoming a leader in the industry Customer Engagement: Foster customer loyalty and engagement, while working closely with customer team to deliver the tailored solutions. Day-to-day responsibilities will include: The Associate Director of Customer Success role entails dynamic involvement in strategy, partnership building, customer-centric enhancements, and effective communication within the team of accomplished domain experts from ZenTrades founding team. 1. Team Leadership: Lead, mentor, and manage a team of customer success managers and associates, promoting a culture of excellence and collaboration. Set clear expectations, goals, and KPIs, providing regular feedback to enhance performance. 2. Customer Relationship Management: Develop and nurture relationships with key customers, acting as a trusted advisor and ensuring their success. Collaborate to identify upselling and cross-selling opportunities based on customer needs. 3. Strategic Planning and Execution: Create and implement a customer success strategy aligned with company goals, focused on satisfaction, retention, and expansion. Define success criteria and design tailored success plans for key customers to drive value realization. 4. Customer Analysis and Advocacy: Conduct in-depth customer research to identify trends, demands, and growth opportunities, and represent the customers voice across teams. Analyze customer feedback, onboarding, account management, and market data to enhance customer success and prioritize customer-driven product improvements. 5. Performance Analysis and Reporting: Analyze customer success data to identify opportunities for improvement and innovation. Prepare regular reports for executive leadership showcasing customer success performance. 6. Solution Customization: Work closely with product and business teams to translate customer needs into actionable features and enhancements. Provide recommendations and feedback to customer success teams based on customer feedback and industry best practices. 7. Drive Product Adoption - Product Analytics: Utilize tools like Mixpanel and Metabase for product analysis, generating actionable insights. Utilize data-driven insights to assess the effectiveness of product features, marketing campaigns, and sales initiatives. Generate reports and presentations to communicate findings and recommendations to internal stakeholders. 8. Problem Resolution: Handle escalated customer issues strategically, working with internal teams for effective resolution. Develop strategies to address recurring issues proactively. 9. Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and support teams to ensure a seamless customer experience. Align customer success strategies with company-wide goals. 10. Continuous Improvement: Stay updated with industry trends and best practices, incorporating new knowledge to enhance strategies. You will fit right if you have: Work experience: 8-12 years of experience in Onboarding, Account Management, or Customer Success in a B2B SaaS context Passion to solve business problems, build high performing Customer success team Deep Self-introspection ability which can drive self as well as team level growth Experience working in US Shifts and hustle oriented environment Self-motivated to work independently and maintain well-being for a highly efficient and effective work environment while handling high expectation role, Problem Solving : Aptitude for addressing challenges, Root cause analysis of problem statements, and building scalable solutions Exceptional communication skills, both written and verbal to effectively convey ideas and collaborate with stakeholders Strong Presentation and customer retention skills Strong attention to details Relationship building , enthusiast to build customer relationships into business partnership. Open to continuous learning and exhibit a daily hustle, innovative thinking to generate unique ideas contributing to company growth. Driven to initiate collaboration and collaborative activities with and within the teams Technical proficiency in CRM product platforms Highly adaptive sales acumen and strategic thinking to assist customers in shaping their software adoption strategy and change management Experience in leading improvement projects, implementing Customer Success productivity tools Ability to pick up scopes of pricing, renewal achievements, familiarity with technology/IT sales processes Ambitious to take an extra effort to go above and beyond the traditional growth paths Strong ability to drive and encourage talent and performance Nice-to-have attributes include Previous project management experience Prior involvement with technology startups

ZenTrades Company Overview: At ZenTrades, our mission is to create a comprehensive solution for field service companies. We aspire to be the one-stop solution to the daily challenges our customers face. Our platform not only saves them time but also empowers them to increase revenue and scale their businesses. Were dedicated to reshaping the landscape of the Trades Industry. ZenTrades offers an exciting and dynamic environment where you can thrive and grow. Were offering roles that will allow you to play a pivotal part in the companys success. Customer-centricity is at the core of everything we do, and were seeking individuals who prioritize the customers needs above all else. We highly value creativity, hard work, initiative, and bold, innovative ideas. Join us in our journey to revolutionize the field services industry! Link of Product Demo: https://vimeo. com/manage/videos/853218147 Position Overview: We are in search of an accomplished Account Executive with a proven track record in selling SaaS solutions. Beyond possessing a robust grasp of marketing analytics, this sales expert excels in cultivating relationships across their designated accounts, spanning from the executive leadership to end users. The ideal candidate will demonstrate the ability to consistently expand their pipeline by identifying fresh opportunities, accurately diagnosing customer challenges, and leveraging established sales techniques to drive successful deal closures. What is i n store for you? Join the Pioneers: Become an integral part of a company thats making waves by redefining the status quo. Get ready to be part of something truly remarkable. Cutting-Edge Innovation: Dive into the world of cutting-edge technologies and products that are reshaping how the home services industry functions in the North American market. Youll be at the forefront of industry transformation. SaaS Industry Impact: Play a pivotal role in making a significant impact in the multi-billion-dollar Software as a Service (SaaS) industry, contributing to its ongoing evolution. Unlimited Growth Potential: Your journey with us promises continuous learning and immense personal and professional growth. Your horizons will expand far beyond your current limits. Embrace Start-Up Culture: Experience a vibrant start-up culture that youll cherish throughout your career. Enjoy an atmosphere of innovation, agility, and collaboration that fuels your passion for work. Job Responsibilities: Crafting Tailored Sales Proposals: Lead the development of customized sales proposals, RFPs, and compelling sales presentations to captivate prospective clients. Market Insights and Strategy: Stay vigilant in monitoring customer behavior, market trends, and competitor activities. Contribute valuable insights to shape our companys strategic direction. Product Mastery: Maintain an exceptional understanding of our products, staying informed about our solutions, competitive landscape, and effective positioning. Demonstrate your expertise when engaging with potential clients. Account Outreach and Attraction: Execute targeted outreach and attraction plans for designated accounts promptly and accurately. Pipeline Management: Ensure a consistent quarterly production by effectively managing an active pipeline of opportunities. Collaboration for Success: Collaborate with the Onboarding team to facilitate the achievement of Live status for accounts. Knowledge Sharing: Regularly share your market insights and expertise with the team to foster a culture of continuous learning and growth. Identify New Opportunities: Proactively identify and explore new partnership opportunities, diversifying our sales channels and expanding our sales funnel. Job Requirements: 4-8 Years of Successful Sales Experience: Demonstrated track record of achieving results in a consultative sales role, showcasing your ability to engage and persuade clients effectively. Executive-Level Sales Skills: Proficient in selling to high-level decision-makers within organizations, with a proven ability to navigate complex sales processes. End-to-End Sales Expertise: Well-versed in the complete sales cycle, from initial contact to deal closure, including diligent follow-ups and scheduling of product demos. SaaS Proficiency (Preferred): Prior experience with Software as a Service (SaaS) solutions is highly advantageous, showcasing your familiarity with this rapidly evolving industry. Strategic Selling and Industry Knowledge: A deep understanding of strategic selling methodologies and processes, as well as experience in the digital marketing or analytics sectors, is essential. Exceptional Communication: Strong interpersonal, organizational, verbal, and written communication skills, enabling you to effectively convey complex ideas and build rapport with clients. Adaptability in Dynamic Environments: Thrives in fast-paced, ever-changing environments, demonstrating the ability to stay composed and focused under pressure. Passion and Self-Motivation: Possesses a genuine passion for sales, is adaptable to new challenges, and showcases intelligence and self-motivation as key drivers of success. Why ZenTrades? At ZenTrades, were on the lookout for a highly motivated, dynamic, and ambitious individual to join our rapidly growing startup. With a proven market demand and an expanding Sales Team, this role presents an exciting opportunity. As part of this role, youll be responsible for introducing ZenTrades flagship FSM platform to new customers, arranging appointments, and uncovering fresh prospects for the company. Its a role that offers high visibility, and your efforts will be duly acknowledged and rewarded. ZenTrades provides an engaging, fast-paced, and innovative work environment where youll have the tools and resources needed to drive sales opportunities. What sets us apart is our collaborative approach - were not a company of silos. Team members are empowered to explore unconventional ideas, exercise independent thinking, and even embrace mistakes as part of the learning process. We actively encourage you to challenge the status quo and be part of our dynamic team. Working Hours: This position involves inside sales with direct client interaction, necessitating work aligned with U. S. time zones. Youll be part of the exclusive U. S. night shift, from 7:00 PM IST to 4:00 AM IST.

Job Description: Sales Development Representative (SDR) Position: Sales Development Representative (SDR) Location: Pune Employment Type: Internship + PPO opportunity Company Overview: ZenTrades is a fire inspection software designed to empower fire safety professionals with its configurable software experience, enabling businesses to harness the full potential of a CRM-ERP Solution. Our AI-Powered Co-pilot revolutionizes inspection processes, ensuring accuracy and consistency in inspection data, leading to improved decision-making and compliance. Role Overview: As an SDR at ZenTrades, you will connect with potential clients through calls and emails, establish relationships, understand client needs, and present our solutions. Your goal is to engage prospects, build trust, and set up successful sales engagements. Key Responsibilities: - Engage potential clients through calls and emails. - Understand client needs and present ZenTrades solutions. - Establish and nurture client relationships. - Follow up with prospects to keep them engaged. - Schedule meetings or demos with potential clients Qualifications: - Education: Bachelor s degree in Engineering (B.Tech)/ B.sc - Experience: Has 0-2 years of experience in Outbound cold calling in SaaS based/ international sales: preferably in the North American region - Skills: Exceptional verbal and written communication, strong listening skills. Disciplined in cold calling, organized, and diligent in follow-ups. You will fit right in if you have: - Comfortable working in an agile startup environment. - Highly motivated self-starter with a competitive personality and strong attention to detail. - Ability to work independently while being a proactive team player in a fast-paced, goal-oriented sales environment. - Exceptional oral and written communication skills, excellent listening skills, and a positive, energetic phone presence. - Proven ability in lead generation, appointment setting, pre-call planning, call structure/control, and time management. - Demonstrates resilience and the ability to hustle in a sales environment, maintaining a positive and spirited attitude. - Intelligent with a strong ability to learn and grow, career-driven with a hunger to keep improving. - Street-smart with the ability to handle stress and persist through challenges. - Intellectually curious and driven by a need to grow both intellectually and financially. - Entrepreneurial mindset with a proactive approach to identifying opportunities. What s in the store for you? - An opportunity to work in an environment that promotes creativity and leadership - An energetic team of fun and friendly co-workers to accompany you on an amazing journey - A flat hierarchy that fosters unfettered growth and learning opportunities - Opportunity to work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market - Making a splash in a multi-billion dollar SaaS industry - Learning & Growing far beyond your current horizon - A place full of like-minded & ridiculously smart folks - A start-up culture that youd cherish forever in your work life Why ZenTrades? At ZenTrades, we are looking for a highly motivated, energetic & ambitious individual who wants to join a dynamic growing startup with proven market demand and a growing Sales Team. This role would require the individual to introduce ZenTrades s flagship FSM platform to new customers, set up appointments, and identify new opportunities for the company. This is a highly visible role and the efforts will be recognized and duly rewarded. ZenTrades offers a fun, fast-paced, innovative environment where you will be provided with the tools and necessary resources to generate sales opportunities for the company. You ll enjoy working with us because we aren t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. Join our dynamic team at ZenTrades and contribute to our exciting growth journey!

Business Associate Intern ZenTrades (www.zentrades.pro ) is a product startup from the house of award-winning SaaS business solutions. ZenTradess founding team consists of UW Madison, UC Berkeley alumni with strong-domain knowledge having built top-notch products and implemented them at Fortune 500 companies. ZenTrades is on a mission to build a powerful AI-powered assistant enabling service businesses to focus and increase their sales metrics by scoring on leadership opportunities that are ideally lost in the field. We are constantly mining recommendations to help service contractors gain efficiency and help them spend more time in front of customers, not computers. Our customers stay in control of their business and have visibility into the most important data and metrics required and we give them insights to do more. At ZenTrades, we aren t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. We are looking for highly motivated, energetic & go-getter individuals who want to join a dynamic fast-growing startup with proven market demand and a growing Sales Team. This role would require the individual to introduce ZenTrades s platform to new customers, set up appointments, and identify new opportunities for the company. This is a highly visible role and the efforts will be recognized and duly rewarded. ZenTrades offers a fun, fast-paced, innovative environment where you will be provided with the tools and necessary resources to generate sales opportunities for the company. @ZenTrades, you will: Learn and demonstrate a fundamental understanding of ZenTrades s technology and clearly articulate capabilities and advantages to prospective customers to successfully manage and overcome prospect objections Call and Prospect into small and mid-sized field service companies internationally via cold calling, networking, e-mail as well as utilizing Internet information sources to build and maintain a strong database and pipeline Penetrate, prospect, qualify and schedule well-qualified appointments/demonstrations with key decision-makers within targeted companies and territories Exceed daily and weekly goals as well as deliver a high quantity of well qualified opportunities to the senior sales team Drive new customer development initiatives by gathering data requirements Conduct research on prospects, decision-makers, and business owners, while building rapport and nurturing relationships with prospects to assist them in each step of the buying journey Maintain CRM (Hubspot) hygiene, document accurate records of daily activities, contact and company information for prospects and customers Conduct professional conversations and orchestrate demos with appropriate high-level contacts in prospect accounts, often business owners You will fit right in if you have: Bachelor s degree in Business or a related field - BTech preferred Will to gain startup experience and enjoy working in an agile startup environment Highly motivated self-starter with a competitive personality and strong attention to detail Ability to work proactively and independently while being a team player who possesses the desire and ability to work in a fast-paced, goal-oriented sales environment Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence Ability to learn skills that help in lead generation, appointment setting, opportunity qualification, pre-call planning, call structure/control, and time management Have strong attention to details, hard-working and love to hustle Have high levels of integrity, autonomy, and self-motivation Have excellent analytical, organizational, project management skills including demonstrated ability to think end-to-end, manage long-term project What s in the store for you? An opportunity to work in an environment that promotes creativity and leadership An energetic team of fun and friendly co-workers to accompany you on an amazing journey A flat hierarchy that fosters unfettered growth and learning opportunities Opportunity to work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market Making a splash in a multi-billion dollar SaaS industry Learning & Growing far beyond your current horizon A place full of like-minded & ridiculously smart folks A start-up culture that youd cherish forever in your work life Timings: This is a prospecting/client interaction role, hence requires you to operate in the US time zone which is - 6:00 PM IST to 4:00 AM IST. If you think, you are a good fit. We would love to talk to you!

ZenTrades ( https://zentrades.pro ) is a product start-up from the house of award-winning SaaS business solutions. ZenTradess founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies. ZenTrades is a cutting-edge AI-powered modular SaaS business operating system, fusing the functionalities of CRM and ERP, carefully designed to cater to the unique needs of trade services. Our platform empowers tradesmen to transcend conventional boundaries, becoming service superheroes in the field. Our Vision and Mission: At ZenTrades, we envision a future where trade service professionals can effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the trade services industry by offering an AI-supported operating system that helps tradesmen become efficient and customer satisfaction. Innovative AI-Powered Solution: The modular SaaS business operating system from ZenTrades, with its CRM and ERP, is built to meet the complex requirements of trades including fire protection, HVAC, plumbing, and electrical. Its flexible Generative AI Co-pilot is designed to be adjustable, tailoring itself to the particular requirements of each transaction while boosting sales velocity, reducing time, and creating value. ZenTrades fosters openness, improves operational effectiveness, and improves overall customer service by sending informative prompts and nudges. This technology is not only used for customer service; it is also used to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis. As a Content Writter, you will actively contribute to meaningful projects, work closely with a mentor and senior leadership, and gain significant experience in working directly with high-velocity growth teams and exciting real-world software engineering experience. Why should you join the Zentrades Clan? This is an opportunity to be part of the blitz-scaling team that s shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At SmartServ, we aren t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist with growth. We encourage you to challenge our status quo. W e value creativity, hard work, initiative, and radical ideas above all els e. What is in store for you? Join the Pioneers: Become an integral part of a company thats making waves by redefining the status quo. Get ready to be part of something truly remarkable. Cutting-Edge Innovation: Dive into the world of cutting-edge technologies and products that are reshaping how the home services industry functions in the North American market. Youll be at the forefront of industry transformation. SaaS Industry Impact: Play a pivotal role in making a significant impact in the multi-billion-dollar Software as a Service (SaaS) industry, contributing to its ongoing evolution. Unlimited Growth Potential: Your journey with us promises continuous learning and immense personal and professional growth. Your horizons will expand far beyond your current limits. Embrace Start-Up Culture: Experience a vibrant start-up culture that youll cherish throughout your career. Enjoy an atmosphere of innovation, agility, and collaboration that fuels your passion for work. Job Responsibilities: Content Creation: Develop a wide range of content, including blog posts, articles, case studies, and other materials, that align with our marketing goals and resonate with our target audience. Content Strategy: Conduct in-depth research to generate innovative content ideas and strategies, ensuring they remain relevant to our industry and customer base. Optimization: Implement best practices for search engine optimization (SEO) and social media optimization to increase the visibility and impact of our content. Quality Assurance: Edit and proofread content rigorously, ensuring accuracy, consistency, and adherence to our brands tone and style. Collaboration: Work closely with cross-functional team members, including designers, marketers, and subject matter experts, to create and effectively promote content. Continuous Learning: Stay up-to-date with industry trends, emerging digital marketing techniques, and new tools to enhance your skills and knowledge. Metrics and Analytics: Monitor and analyze the performance of content using analytics tools to make data-driven improvements. Content Management: Utilize content management systems, such as WordPress, to publish, organize, and maintain content on our platforms. SaaS Expertise: Leverage your understanding of SaaS (Software as a Service) and B2B (Business-to-Business) concepts to create content that resonates with our specific audience. Independence and Teamwork: Demonstrate the ability to work independently on tasks while also contributing effectively as a part of a collaborative team . Qualifications: Educational Background: Recently graduated from a bachelors degree program in marketing, communications, or a related field, demonstrating a solid foundation in the principles of content creation and marketing. Content Writing Experience: A minimum of 6 months of prior experience in content writing, showcasing your ability to produce high-quality and engaging written materials. SaaS and B2B Familiarity: Preferred experience with SaaS (Software as a Service) and B2B (Business-to-Business) content, highlighting your understanding of these specialized domains. Exceptional Writing Skills: Strong writing and editing skills, with an emphasis on clarity, creativity, and the capacity to convey complex information in an accessible manner. Research Aptitude: Proficiency in conducting research to develop original and compelling content that addresses industry-specific topics and challenges. Collaborative Nature: Ability to work collaboratively within a team environment, effectively communicating and cooperating with cross-functional colleagues. Content Management Systems: Familiarity with content management systems, particularly WordPress, and the capability to use these tools for content publishing and organization. SEO and Social Media Expertise: Experience or knowledge of search engine optimization (SEO) and social media marketing practices, enabling the optimization and promotion of content. Timings: Note:You will be required to operate in the US time zone which is - 4:00 pm IST to 2:00 am IST from Pune.

Job Description: Sales Development Representative (SDR) Position: Sales Development Representative (SDR) Location: Pune Company Overview: ZenTrades is a fire inspection software designed to empower fire safety professionals with its configurable software experience, enabling businesses to harness the full potential of a CRM-ERP Solution. Our AI-Powered Co-pilot revolutionizes inspection processes, ensuring accuracy and consistency in inspection data, leading to improved decision-making and compliance. Role Overview: As an SDR at ZenTrades, you will connect with potential clients through calls and emails, establish relationships, understand client needs, and present our solutions. Your goal is to engage prospects, build trust, and set up successful sales engagements. Key Responsibilities: - Engage potential clients through calls and emails. - Understand client needs and present ZenTrades solutions. - Establish and nurture client relationships. - Follow up with prospects to keep them engaged. - Schedule meetings or demos with potential clients Qualifications: - Education: Bachelor s degree in Engineering (B.Tech)/ B.sc - Experience: Has 0-2 years of experience in Outbound cold calling in SaaS based/ international sales: preferably in the North American region - Skills: Exceptional verbal and written communication, strong listening skills. Disciplined in cold calling, organized, and diligent in follow-ups. You will fit right in if you have: - Comfortable working in an agile startup environment. - Highly motivated self-starter with a competitive personality and strong attention to detail. - Ability to work independently while being a proactive team player in a fast-paced, goal-oriented sales environment. - Exceptional oral and written communication skills, excellent listening skills, and a positive, energetic phone presence. - Proven ability in lead generation, appointment setting, pre-call planning, call structure/control, and time management. - Demonstrates resilience and the ability to hustle in a sales environment, maintaining a positive and spirited attitude. - Intelligent with a strong ability to learn and grow, career-driven with a hunger to keep improving. - Street-smart with the ability to handle stress and persist through challenges. - Intellectually curious and driven by a need to grow both intellectually and financially. - Entrepreneurial mindset with a proactive approach to identifying opportunities. What s in the store for you? - An opportunity to work in an environment that promotes creativity and leadership - An energetic team of fun and friendly co-workers to accompany you on an amazing journey - A flat hierarchy that fosters unfettered growth and learning opportunities - Opportunity to work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market - Making a splash in a multi-billion dollar SaaS industry - Learning & Growing far beyond your current horizon - A place full of like-minded & ridiculously smart folks - A start-up culture that youd cherish forever in your work life Why ZenTrades? At ZenTrades, we are looking for a highly motivated, energetic & ambitious individual who wants to join a dynamic growing startup with proven market demand and a growing Sales Team. This role would require the individual to introduce ZenTrades s flagship FSM platform to new customers, set up appointments, and identify new opportunities for the company. This is a highly visible role and the efforts will be recognized and duly rewarded. ZenTrades offers a fun, fast-paced, innovative environment where you will be provided with the tools and necessary resources to generate sales opportunities for the company. You ll enjoy working with us because we aren t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. Join our dynamic team at ZenTrades and contribute to our exciting growth journey!

Talent Acquisition Specialist - Location: Pune (On-site) Shift Timing: 4 PM - 2 AM Experience: 4-6 years (preferred SaaS startup hiring experience) About ZenTrades.AI ZenTrades.AI is a fast-growing AI agent platform built on top of our own system of record , revolutionizing compliance-heavy industries such as fire safety and electrical. With 150+ customers and growing 15% month-over-month , we are at an inflection point to modernize and scale traditionally underserved industries. Our AI-driven solutions empower compliance-regulated businesses to scale efficiently, improving customer outcomes while driving significant operational transformation. Backed by top-tier Silicon Valley investors and guided by seasoned mentors from UC Berkeley, Google, and Amazon, we re building the next industry-defining product. Inspired by ServiceTitan s IPO , we are positioned to become a leading SaaS unicorn from India. Role Overview As a Talent Acquisition Specialist , you will play a pivotal role in scaling ZenTrades.AI s high-performing team . You will be responsible for end-to-end recruitment , ensuring we hire top-tier talent across engineering, product, sales, and growth functions. This is not just a hiring role it s an opportunity to shape the company s culture, refine hiring strategies, and work closely with leadership to build a world-class team. For the right candidate, this role offers a clear path to evolve into a leadership position , based on impact and alignment with our mission. Why join ZenTrades.AI Shape the Future of Hiring - Build high-impact teams for a fast-scaling AI-driven SaaS startup . Founder Mindset Role - Work directly with the Founder Leadership Team to drive hiring strategy. Fast Growth High Impact - Your work will directly impact company success and culture . Equity Growth Path - Substantial ownership opportunities with room to grow into a leadership role . Work with Silicon Valley-backed Founder - Learn from industry veterans and advisors from UC Berkeley, Google, and Amazon . Key Responsibilities Own and execute end-to-end recruitment for technical and non-technical roles. Develop and implement sourcing strategies to attract top-tier SaaS talent . Build and nurture a strong talent pipeline for future hiring needs. Work closely with hiring managers to define job requirements and improve hiring processes. Conduct pre-screening, interviews, and assessments to ensure candidate quality and culture fit. Leverage data-driven insights to refine hiring strategies and optimize recruitment funnels. Drive employer branding initiatives to enhance ZenTrades.AI s visibility in the talent market. Collaborate with leadership to optimize and scale hiring operations in alignment with company growth. Requirements 4-6 years of experience in Talent Acquisition / Recruitment , preferably in SaaS, AI, or startup environments . Proven track record of hiring for engineering, product, sales, and growth roles . Strong sourcing skills using LinkedIn, job boards, referrals, and recruitment tools . Excellent stakeholder management and communication skills . Ability to work efficiently in early morning shifts (4 AM - 2 PM) . Data-driven mindset with a passion for improving hiring processes . A self-starter with a hustle mentality excited about solving hiring challenges in a high-growth startup.

ZenTrades (https://zentrades.pro) is a product start-up from the house of award-winning SaaS business solutions. ZenTradess founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies. ZenTrades is a cutting-edge AI-powered modular SaaS business operating system, fusing the functionalities of CRM and ERP, carefully designed to cater to the unique needs of trade services. Our platform empowers tradesmen to transcend conventional boundaries, becoming service superheroes in the field. Our Vision and Mission: At ZenTrades, we envision a future where trade service professionals can effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth. Our mission is to revolutionize the r customer service; it is also used to provide thorough defect reports, convincing case studies, precise estimations, trade services industry by offering an AI-supported operating system that helps tradesmen become efficient and customer satisfaction. Innovative AI-Powered Solution: The modular SaaS business operating system from ZenTrades, with its CRM and ERP, is built to meet the complex requirements of trades including fire protection, HVAC, plumbing, and electrical. Its flexible Generative AI Co-pilot is designed to be adjustable, tailoring itself to the particular requirements of each transaction while boosting sales velocity, reducing time, and creating value. ZenTrades fosters openness, improves operational effectiveness, and improves overall customer service by sending informative prompts and nudges. This technology is not only used for customer service; it is also used to provide thorough defect reports, convincing case studies, precise estimations, and even predictive profit analysis. As a Designer, you will be an integral part of the Marketing and Marketing Services teams and act as the single POC for all the design requirements in the company Why should you join the Zentrades Clan? This is an opportunity to be part of the blitz-scaling team that s shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain & boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades, we aren t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist with growth. We encourage you to challenge our status quo. We value creativity, hard work, initiative, and radical ideas above all else. What is in store for you? Join the Pioneers: Become an integral part of a company thats making waves by redefining the status quo. Get ready to be part of something truly remarkable. Cutting-Edge Innovation: Dive into the world of cutting-edge technologies and products that are reshaping how the home services industry functions in the North American market. Youll be at the forefront of industry transformation. SaaS Industry Impact: Play a pivotal role in making a significant impact in the multi-billion-dollar Software as a Service (SaaS) industry, contributing to its ongoing evolution. Unlimited Growth Potential: Your journey with us promises continuous learning and immense personal and professional growth. Your horizons will expand far beyond your current limits. Embrace Start-Up Culture: Experience a vibrant start-up culture that youll cherish throughout your career. Enjoy an atmosphere of innovation, agility, and collaboration that fuels your passion for work. Position Description: The Designer will be an integral part of the Marketing and Marketing Services teams and act as the single POC for all the design requirements in the company. The candidate will be accountable for maintaining the company brand guidelines and story. The candidate will support ZenTrades internal/external communications, sales, and marketing efforts. Job Responsibilities: Create compelling designs to support sales lead-generation activities such as social media ad campaigns, case studies, landing pages, and other collateral. Produce creative ideas and innovative designs with motion graphics, gifs, and social media posts, promotional videos, product explainers to support marketing. Hands-on proven experience in video editing and motion designing using Adobe Creative Suite or any other editing software. Effectively translate the messaging into interactive and attractive designs for engaging the audiences of internal (existing employees) and external (potential employees and customers). Have the right attitude toward every assigned activity and project Work as a team member and not an individual contributor Be willing to take up additional responsibilities within the team The candidate will be involved with 80% of video graphics/ motion designing (3D and 2D) and 20% of enhancing UI/IX Required Skills and Experience 6 months - 3 years of designing experience creating digital assets in a B2B environment (Freshers with internship experience and impressive portfolios and showreels are welcome) SaaS experience, preferably B2B. Hands-on experience with Adobe After effects, Premier Pro, Photoshop, Illustrator, InDesign, Figma, and other design tools Knowledge of UI/UX is preferred, and familiarity with video editing tools, such as Adobe Premiere Pro, After Effects, Premiere Rush, and Vyond. Strong understanding of data visualization: infographics, charts, and graphs Ability to communicate fluently in an all-English business environment with a firm grasp of spelling and grammar Outstanding time management, organizational skills, and work ethic. Educational Qualifications: Any professional degree or diploma in Design/Fine Arts is good to have. Note: You will be required to operate in the US time zone which is - 4:00 pm IST to 2:00 am IST from the Pune Location If you think, you are a good fit. We would love to talk to you!

JD - Management Trainee 2024 Join ZenTrades and Redefine the Future of Field Service Management! Are you ready to be part of a pioneering team thats rewriting the playbook for the Field Service Management industryZenTrades isnt just another startup; were a dynamic force on a mission to revolutionize how trade service professionals operate. Why ZenTrades At ZenTrades, were not just about creating software; were crafting a movement. Our vision is to empower trade service professionals with cutting-edge technology, elevating their operations, enriching customer experiences, and driving unprecedented growth. Join us in transforming the industry landscape with our AI-powered Co-Pilot system, LISA, designed to supercharge sales and service capabilities like never before. What Sets Us Apart Picture this: a team of brilliant minds from prestigious institutions like UW Madison and UC Berkeley, channeling their expertise into building a game-changing CRM+ERP platform tailored specifically for trade services. With our innovative modular architecture and integrated Generative AI, were not just streamlining operations; were redefining efficiency and effectiveness. Why Should You Jump Aboard At ZenTrades, were not just offering a job; were inviting you to be part of something extraordinary. Join our blitz-scaling team and be at the forefront of a seismic shift in the industry. Here, creativity isnt just encouraged; its celebrated. Were a tight-knit community of self-starters, dreamers, and doers, driven by a shared passion for building a legacy. Your Role: Elevating Excellence As a Management Trainee, youll be the backbone of our quest for excellence. Youll embark on a journey of growth and discovery, immersing yourself in every facet of our operations and youll be instrumental in propelling our vision forward. With hands-on experience and mentorship from seasoned industry experts, youll not only hone your skills but also shape the future of Field Service Management. Business Roles (Product, Sales, Customer Success): Sales: Master the art of consultative selling, understanding customer pain points, and offering tailored solutions Collaborate with the sales team to develop and execute strategic plans to penetrate new markets and acquire new customers Utilize various channels including cold calling, networking events, and online resources to build and maintain a robust pipeline of prospects Conduct product demonstrations and presentations to showcase the value proposition of our AI-powered CRM+ERP platform Drive revenue growth by consistently meeting and exceeding sales targets and KPIs Product Development: Work closely with the product team to understand market needs and translate them into product requirements Assist in the development of product roadmaps, prioritizing features and enhancements based on customer feedback and market trends Conduct user research and usability testing to gather insights and validate product assumptions Collaborate with cross-functional teams, including engineering, design, and QA, to ensure timely and successful product releases Monitor product performance and user feedback, iterating and improving features to enhance customer satisfaction and drive adoption Customer Success: Serve as the primary point of contact for clients, ensuring their satisfaction and success throughout the customer lifecycle Guide clients through the onboarding process, providing training and support to ensure a seamless transition to our platform Proactively identify opportunities to upsell and cross-sell additional products and services based on customer needs and usage patterns Leverage product expertise to provide ongoing education and training to clients, empowering them to maximize the value of our solution Monitor and analyze customer usage data and metrics to identify trends, patterns, and opportunities for improvement. What We Look For: Are you hungry for a challenge and thirsty for knowledgeDo you thrive in a fast-paced, dynamic environmentIf youre pursuing an MBA/PGDM degree and possess an insatiable appetite for learning, youre exactly who were looking for. Bring your passion, your drive, and your ambition, and together, lets redefine whats possible. What Awaits You: Joining ZenTrades isnt just a job; its an adventure. Get ready to immerse yourself in a world of innovation, collaboration, and endless possibilities. From our flat organizational structure to our commitment to personal and professional growth, youll find yourself in an environment thats as stimulating as it is supportive. And with access to cutting-edge technologies and unparalleled networking opportunities, the skys the limit for what you can achieve. Ready to Make Your Mark If youre ready to be part of something bigger than yourself, if youre ready to shape the future of Field Service Management, then ZenTrades is the place for you. Join us, and lets embark on this journey together. Your adventure starts here. Timings : Embrace the challenge with operating hours aligned with the US time zone, from 5:00 PM IST to 3:00 AM IST.

JD - Customer Success Manager ZenTrades (https://zentrades.pro) is a product start-up from the house of award-winning SaaS business solutions. ZenTradess founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implemented them at Fortune 500 companies. ZenTrades is on a mission to build a powerful AI-powered assistant that enables service businesses to focus and increase their sales metrics by scoring on leadership opportunities that are ideally lost in the field. We are constantly mining recommendations to help service contractors gain efficiency and help them spend more time in front of customers, not computers. Our customers stay in control of their business and have visibility into the most important data and metrics required and we give them insights to do more. At ZenTrades, we aren t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. As a Customer Success Manager, you will actively contribute to meaningful projects, work closely with a mentor and senior leadership, and gain significant experience in working directly with high-velocity growth teams and exciting real-world software engineering experience. Why should you join the ZenTrades Clan This is an opportunity to be part of the blitz-scaling team that s shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades, we aren t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist with growth. We encourage you to challenge our status quo. We value creativity, hard work, initiative, and radical ideas above all else. What is in store for you A role where you work directly with our founders or leadership team to help them build and grow the company Be a part of a company that is doing something really amazing redefining stuff Learn and grow far beyond your current horizon Coordinate with all the teams to build strategic partnerships, design go-to-market strategies, and establish key business opportunities. Basically, establish and track progress across multiple projects ( OKRs, etc.) Pick up special projects which align with the key priorities at different times. Work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market Make a splash in a multi-billion-dollar SaaS industry Learn Grow far beyond your current horizon A start-up culture that youd cherish forever in your work life Day-to-day responsibilities will include Possess deep product knowledge with an ability to show product demos as needed. Resolve Customer issues by engaging closely with internal teams to help determine the best technical implementation plan post sales process. Drive revenue through proactive outreach to existing accounts and overachieve quarterly and yearly revenue targets. Understand and analyze customers business needs, technical requirements, and current challenges. Position the right offering accordingly, highlighting the relevant product capabilities to demonstrate values Gain customer confidence by responding promptly to incoming support requests whether via telephone or email. Own the key metrics like(NDR Customer Retention) Understand and document customer s business flow (for large customers) and deep understanding of use-cases. Build and manage the entire revenue cycle from qualifying to scoping the opportunity, building relationships, negotiating, and closing the business. The Customer Success Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from ZenTrades products. Getting things done in a fast-paced work environment. Learn about the SaaS industry, market trends, and competitive landscape to provide valuable insights. Assist in building business process documentation to support the venture establishment Business and corporate strategic planning shall include lead generation strategies, industry analysis, market research, and strategy value assessment. A lot of data-based research and strategy-making will be required here Work closely across multiple functions (product, growth, sales, and engineering) to optimize and execute strategic partnerships Prioritizing and regularly tracking all the major projects and keeping the management updated regarding the progress and also concerns, if any Assisting the founding team in terms of planning, implementing, and managing various projects and the proposed recommendations and projects Researching, analyzing, and drawing valuable conclusions/ insights from the vast amount of data related to the market, industry, current processes trends and also reporting the same to the management in regular interval You will fit right if you have: B.Tech/BE/MBA/PGDM in any specialization 4-8 years of experience working in a management/strategy or in a fast-paced startup environment Possess strong written and verbal communication skills. Sound business judgment, including the ability to handle sensitive and highly confidential information. Familiarity with financial modeling and data analysis. Professional temperament, including the ability to remain calm under difficult circumstances. Can-do attitude or can hustle Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment Good data analytics skills/presentation Excellent attention to detail, accuracy and quality Excellent command of MS Office and Google Workspace Strong analytical skills and attention to detail Adaptable and flexible to changing circumstances and needs of the role, including flexibility in working hours -depending upon the organizations needs at different locations and time zones You are an entrepreneur at heart, i.e., you are not only excited about startups but also really understand what it is like to work in one. You believe in taking end-to-end ownership of things You do not shy away from going above and beyond the traditional growth paths Note: You will be required to operate in the US time zone which is - 6:00 pm IST to 3:00 am IST from Pune Location If you think, you are a good fit. We would love to talk to you

Product Manager We are on the lookout for a dynamic and driven Product Manager to join our technical product management team. In this role, you will contribute to designing and building innovative SaaS products. About ZenTrades ZenTrades is a growing product startup with a strong foundation in delivering AI-powered SaaS solutions (CRM + ERP) for Field Service Management. Our core focus is on creating the future of Field Service Management, where trade service professionals will effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth, thereby revolutionizing the trade services industry operations. ZenTrades founding team comprises young engineers from top-tier universities such as UW Madison, and UC Berkeley alumni with solid domain knowledge having built top-notch products and implemented them at Fortune 500 companies. The team is headquartered in Seattle, US, and has its office in Pune, MH. With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI. About the position We are seeking a Product Manager to join our technical product management team and lead the strategic roadmap for our SaaS product line. This role is perfect for someone who thrives in a startup environment and has a strong foundation in both technical and business aspects of product management and development. This pivotal role involves collaboration with cross-functional teams in design, architecture, engineering, quality, and testing. You will work closely with the founders and leadership team to define the product vision, oversee the entire product lifecycle, and deliver innovative solutions that meet customer needs and drive business success. We are seeking an individual with a deep understanding of GTM strategies, to lead the product roadmap, thereby leading to the scalability and reliability of the product. Role and responsibilities Work directly with the founder and leadership team to define the product vision and future scope in the market Own the product roadmap, from ideation to launch, and manage the entire product lifecycle Develop Go-to-Market (GTM) strategies, including pricing, positioning, and customer engagement plans Drive product growth by aligning with internal goals on costs and efficiency while maximizing revenue Analyze product performance metrics (revenue, profitability, market share) and take corrective actions when needed Collaborate with cross-functional teams (engineering, design, sales, and marketing) to ensure successful product rollouts and scalability Gather and prioritize customer feedback to ensure the product delivers maximum value and addresses pain points Lead discussions with the founder and leadership team on the product s strategic direction Skills/Experience 4-5 years in a product management role at a SaaS company, with an additional 2-3 years of founding or leadership experience preferred Experience in developing and articulating a clear vision for AI-driven product(s), leveraging Generative AI technologies Proven success in managing the entire product lifecycle from ideation to launch and post-launch iterations Expertise in data analysis and interpretation using tools Strong UX/UI understanding and the ability to collaborate with design teams to create intuitive, seamless user experiences Experience in defining pricing strategies, considering factors such as cost structures, market demand, competitor pricing, and value proposition Passion for problem-solving, outside-of-the-box thinking, and root cause analysis Ability to bring teams together for a common purpose and communicate an idea(s) across multiple teams and stakeholders Strong communication skills to effectively present ideas and product strategies to both technical and non-technical stakeholders A builder mindset with a passion for problem-solving and a constant drive for personal and professional growth Why Join ZenTrades A builder opportunity with constant personal and professional growth Opportunity to work closely with an innovative leadership team and make an impact in a fast-growing SaaS company Be part of a product team that is shaping the future of Field Service Management through AI and cutting-edge technology Competitive compensation, room for growth, and the ability to influence the company s long-term product strategy

The Director of Product Management role entails dynamic involvement in strategy, partnership building, technical enhancements, and effective communication within the team of accomplished domain experts from ZenTrades founding team. Strategic Planning: Review and refine the overall product strategy based on market trends, customer feedback, and business objectives. Collaborate with executive leadership to align the product roadmap with the companys vision and goals. Team Management: Set clear goals and expectations for team members, providing regular feedback and performance evaluations. Participating in agile development processes, including sprint planning, daily stand-ups, and retrospectives Product Development: Oversee the end-to-end development process, from concept to deployment. This includes setting development priorities, managing resources effectively, and ensuring that our products meet the highest quality standards. You will work closely with cross-functional teams to prioritize features and align development efforts with business goals. Scalability and Reliability: Implement strategies for scaling our platform while maintaining high performance and reliability Innovation: Stay at the forefront of technology trends, evaluating and integrating emerging technologies to enhance our product Cross-functional Collaboration: Effective communication and collaboration with product management, sales, marketing, and customer support are vital. Ensure that our product aligns with market needs, customer feedback, and business objectives Budget and Resource Management: Manage the Product budget, allocate resources efficiently, and optimize costs while maintaining a high level of product quality. You will fit right if you have: You have a BS/MS in computer science, information systems, or equivalent You have 10+ years of hands-on experience in product management, demonstrating a progression of responsibilities. You have successfully built and managed a high-performance distributed team/s Experience in successfully delivering complex software products, ideally in a startup or fast-paced environment A problem-solver attitude where you like to dive deep into a problem, diagnose root causes, and work with multiple teams to come up with a solution Ambitious to make an extra effort to go above and beyond the traditional growth paths Strong ability to drive and encourage talent and performance As an owner of the product you will be required to plan and execute the product roadmap and provide technical leadership to the Product team Cross-team collaboration, you will have to collaborate with Product Management and Implementation teams and build a commercially successful product You will be responsible for recruiting leading a team of highly skilled Product Manager, Specialists and providing strong hands-on product leadership Required skills and experience Experience in building a scalable product Hands-on technical leadership with proven ability to recruit high-performance talent Strong business and financial acumen, including the ability to make data-driven decisions that align with organizational goals. A solid understanding of the technical aspects of product development, especially if the products are technology-driven. Understanding of auditing technical decisions and pushing for the best solution to a problem Understanding developing Enterprise Software using Agile Methodology Strong analytical and problem-solving skills, with the ability to use data and metrics to make informed decisions. Familiarity with data analysis tools and methodologies. Demonstrated understanding of customer needs and the ability to advocate for the customer throughout the product development lifecycle. Experience gathering and analyzing customer feedback to drive product improvements. Knowledge of agile development methodologies and experience implementing agile practices in product management. Basic understanding of Cloud Services (AWS is preferred). Should have hands-on experience in setting up an infrastructure from scratch Good System design skills considering scalability and fault-tolerant applications Note: You will be required to operate in the IST time zone which is - 10:00 AM IST to 8:00 PM IST from Pune Location. If you possess the qualifications and mindset, were excited to hear from you!

Sales Development Representative (SDR) Position: Sales Development Representative (SDR) Location: Pune Employment Type: Full-time Company Overview: ZenTrades is a fire inspection software designed to empower fire safety professionals with its configurable software experience, enabling businesses to harness the full potential of a CRM-ERP Solution. Our AI-Powered Co-pilot revolutionizes inspection processes, ensuring accuracy and consistency in inspection data, leading to improved decision-making and compliance. Role Overview: As an SDR at ZenTrades, you will connect with potential clients through calls and emails, establish relationships, understand client needs, and present our solutions. Your goal is to engage prospects, build trust, and set up successful sales engagements. Key Responsibilities: - Engage potential clients through calls and emails. - Understand client needs and present ZenTrades solutions. - Establish and nurture client relationships. - Follow up with prospects to keep them engaged. - Schedule meetings or demos with potential clients Qualifications: - Education: Bachelor s degree in Engineering (B.Tech). - Experience: Has 2-3 years of experience in Outbound cold calling in SaaS based/ international sales: preferably in the North American region - Skills: Exceptional verbal and written communication, strong listening skills. Disciplined in cold calling, organized, and diligent in follow-ups. You will fit right in if you have: - At least 1 year in an outbound-focused IT cold calling, inside sales, support, or customer service role. - Comfortable working in an agile startup environment. - Highly motivated self-starter with a competitive personality and strong attention to detail. - Ability to work independently while being a proactive team player in a fast-paced, goal-oriented sales environment. - Exceptional oral and written communication skills, excellent listening skills, and a positive, energetic phone presence. - Proven ability in lead generation, appointment setting, pre-call planning, call structure/control, and time management. - Demonstrates resilience and the ability to hustle in a sales environment, maintaining a positive and spirited attitude. - Intelligent with a strong ability to learn and grow, career-driven with a hunger to keep improving. - Street-smart with the ability to handle stress and persist through challenges. - Intellectually curious and driven by a need to grow both intellectually and financially. - Entrepreneurial mindset with a proactive approach to identifying opportunities. What s in the store for you - An opportunity to work in an environment that promotes creativity and leadership - An energetic team of fun and friendly co-workers to accompany you on an amazing journey - A flat hierarchy that fosters unfettered growth and learning opportunities - Opportunity to work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market - Making a splash in a multi-billion dollar SaaS industry - Learning Growing far beyond your current horizon - A place full of like-minded ridiculously smart folks - A start-up culture that youd cherish forever in your work life Why ZenTrades At ZenTrades, we are looking for a highly motivated, energetic ambitious individual who wants to join a dynamic growing startup with proven market demand and a growing Sales Team. This role would require the individual to introduce ZenTrades s flagship FSM platform to new customers, set up appointments, and identify new opportunities for the company. This is a highly visible role and the efforts will be recognized and duly rewarded. ZenTrades offers a fun, fast-paced, innovative environment where you will be provided with the tools and necessary resources to generate sales opportunities for the company. You ll enjoy working with us because we aren t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. Join our dynamic team at ZenTrades and contribute to our exciting growth journey!

JD - SEO Specialist ZenTrades Company Overview: At ZenTrades, we re building a unified umbrella for field service companies. We want to be a one-stop solution to the problems our customers go through every day. Not only does our platform save them time but helps them generate revenue and scale their business. We are changing the course of the field services in the country, one city at a time!ZenTrades offers you an exciting and challenging environment in which you can grow and thrive. We are offering you roles in which you will be fundamentally impacting the success of the company. At ZenTrades, we are looking for people who are concerned about the customer at all times. Customer centricity is a key tenet of all our processes. We value creativity, hard work, initiative, and radical ideas. As an SEO Specialist, you will actively contribute to meaningful projects, work closely with leadership, and gain significant experience in working directly with high-velocity growth teams and exciting real-world software engineering experience. What is in store for you Join the Pioneers: Become an integral part of a company thats making waves by redefining the status quo. Get ready to be part of something truly remarkable Cutting-Edge Innovation: Dive into the world of cutting-edge technologies and products that are reshaping how the home services industry functions in the North American market. Youll be at the forefront of industry transformation SaaS Industry Impact: Play a pivotal role in making a significant impact in the multi-billion-dollar Software as a Service (SaaS) industry, contributing to its ongoing evolution Unlimited Growth Potential: Your journey with us promises continuous learning and immense personal and professional growth. Your horizons will expand far beyond your current limits Embrace Start-Up Culture: Experience a vibrant start-up culture that youll cherish throughout your career. Enjoy an atmosphere of innovation, agility, and collaboration that fuels your passion for work Job Responsibilities: Conducting keyword research to pinpoint valuable keywords and creating content strategies centered around them Conduct comprehensive site auditing and proactively identify on-page and technical SEO opportunities Enhancing search engine rankings by optimizing on-page elements such as website content and metadata Monitoring and evaluating website traffic and search engine rankings to identify opportunities for optimization and developing plans accordingly Developing and executing SEO and Content strategies Working closely with content writers to optimize content Understanding of user intent and how to create content that meets it Managing and optimizing SEO tools like Google Analytics to track website performance and make informed decisions Working alongside the marketing team to create and execute content marketing campaigns Staying current with the latest SEO developments and algorithm updates, and applying them to enhance website performance Communicating SEO results and recommendations to the marketing team and other stakeholders Proven experience in ranking a website in the top 10 result Hands-on experience using tools like Semrush, ahrefs, Moz, clarity, etc. Understanding of HTML and CSS would be an add-on Job Requirements (Skills and Experience): A minimum of relevant 2 years of SEO experience, preferably in a SaaS/ B2B environment A solid understanding of search engine algorithms and ranking elements Data-driven super-analytical in prioritizing various traffic generation branding activities Strong knowledge of SEO Tools (keyword tools, Google Analytics, Google Search Console, Semrush, Moz, Ahref, etc) Surfer SEO: for content optimization SEMrush: for SEO analysis and competitor research Google Analytics: for tracking and analyzing website traffic Google Search Console: for monitoring site performance and search queries Link Whisper: for internal linking and backlink management Fluency in SEO core elements including on-page and off-page tactics, site-navigation optimization, internal linking, URL structure, metadata, headers, page templates, XML sitemaps, canonical tags, structured data tags, etc Curious about delivering quality content, putting the user at the heart of the creation process Concept ideas that build awareness about our brands famous Worked with early-stage start-ups or SaaS companies in the past You have strong communication and articulation skills Can-do attitude or can hustle Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment A belief in taking end-to-end ownership of things Excellent attention to detail, accuracy, and quality Why ZenTrades At ZenTrades, we are looking for a highly motivated, energetic ambitious individual who wants to join a dynamic growing startup with proven market demand and a growing Sales Team. This role would require the individual to introduce ZenTrades s flagship FSM platform to new customers, set up appointments, and identify new opportunities for the company. This is a highly visible role and the efforts will be recognized and duly rewarded. ZenTrades offers a fun, fast-paced, innovative environment where you will be provided with the tools and necessary resources to generate sales opportunities for the company. You ll enjoy working with us because we aren t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. Timings: Note: You will be required to operate in the US time zone which is - 4:00 pm IST to 2:00 am IST from the Pune Location

JD - Product Specialist ZenTrades (www.zentrades.pro) is a product start-up from the house of award-winning SaaS business solutions. ZenTradess founding team consists of UW Madison, and UC Berkeley alumni with strong domain knowledge having built top-notch products and implementing them at Fortune 500 companies. ZenTrades is on a mission to build a powerful AI-powered assistant that enables service businesses to focus and increase their sales metrics by scoring on leadership opportunities that are ideally lost in the field. We are constantly mining recommendations to help service contractors gain efficiency and help them spend more time in front of customers, not computers. Our customers stay in control of their business and have visibility into the most important data and metrics required and we give them insights to do more. At ZenTrades, we aren t a company of silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes. We encourage you to challenge our status quo. Why should you join the ZenTrades Clan This is an opportunity to be part of the blitz-scaling team that s shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades, we aren t a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for themselves, and make mistakes that will assist with growth. We encourage you to challenge our status quo. We value creativity, hard work, initiative, and radical ideas above all else. What is in store for you Be a part of a company that is doing something really amazing redefining stuff Work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market Make a splash in a multi-billion-dollar SaaS industry Learn Grow far beyond your current horizon A start-up culture that youd cherish forever in your work life What you will do @ZenTrades As a Product Specialist, you will: Be responsible for providing pre-sales / technical/functional support to prospective clients and customers while ensuring customer engagement with minimal supervision Provide direction and specialist knowledge in applying the technology/application to the client s business. Develop and deliver presentations and product demonstrations Design, validate, and present ZenTrades Products to include advanced product concepts, future direction, and 3rd party complimentary products Present and articulate ZenTrades products strengths, relative to competitors during demonstrations, presentations, and in written form for proposals Effectively consult with management of customer organizations Participate in the sales planning and business development activities Develop and demonstrate moderately complex solutions Work in conjunction with our account executives and other pre-sales consultants to derive a winning proposition and sales strategy for new license opportunities Provide continuity through the hand-off phase to services to ensure the customer s expectations are met Serve as a role model; mentoring the sales team, transferring skills/knowledge for solution selling as it relates to product functionalities of ZenTrades Execute customer/prospect discovery sessions, executive meetings, business case creation (including ROI) strategy sessions, roadmap workshops, and review meetings with customers that lead to an ongoing knowledge-gathering exercise with the ultimate aim of securing additional business within the customer base or acquiring new prospects Expectations for Success @ZenTrades Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, completing proposals, pilot implementations, and ongoing sales consultation Drive the adoption of ZenTrades products within strategic accounts, rapidly growing usage across departments within the enterprise. Translate product/technical features into value drivers. Develop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople. Build a working knowledge of contending products and how to technically sell against them Work collaboratively with Product Management, Operations, Marketing, and Engineering during the development, launch, and continuing refinement of existing and new ZenTrades Functionalities. Ability to work with a variety of team members and cross-departmentally with other teams Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams Develop/maintain technical and business knowledge of industry directions and trends Youd fit right in if you have Minimum of 3 years of prior experience as a product specialist, Presales, or other relevant roles in the SaaS/Cloud industry. High energy, self-starter comfortable with ambiguity in entrepreneurial environments. Extraordinary professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc. Ability to see and present the big picture, architect solutions to solve customer problems, uncover business challenges, and develop custom solutions Strong customer-facing and relationship-building skills Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques Strong leadership and ability to lead, encouraging both individual and team accomplishments Ability to learn new technologies Ability to pivot to other system-related tasks if and when needed; we wear lots of hats here at ZenTrades! A Bachelors degree in any of the technical specializations technical fields is preferred. Prior experience working with early-stage startups can earn you brownie points. Prior experience in an outbound international sales environment can be an added advantage. Experience in CRM / ERP and SaaS product sales is an added advantage. Timings: This is a prospecting/client interaction role, hence requires you to operate exclusively as per the US shift which is - 6:00 PM IST to 3:00 AM IST.

Position Overview: Identify, target, and engage potential clients through various channels such as networking, market research, and lead generation. We are looking for an experienced sales with a strong background in selling SaaS solutions. In addition to a solid understanding of marketing analytics, this sales professional will be adept at developing relationships throughout their named accounts lists, from the C-suite to the end user. Develop and execute effective business development strategies to achieve the companys sales and revenue goals. Identify, target, and engage potential clients through various channels such as networking, market research, and lead generation. The successful candidate for this role will be able to continually add new opportunities to their pipeline, accurately assess customer challenges, and drive opportunities to close using proven sales strategies. What is in store for you - Be a part of a company that is doing something really amazing redefining stuff - Work on cutting-edge technologies and products that are redefining how the home services industry operates in the North American market - Make a splash in a multi-billion-dollar SaaS industry - Learn and grow far beyond your current horizon - A start-up culture that youd cherish forever in your work life Job Responsibilities: - Be an energetic self-starter who proactively holds yourself accountable to a consistent sales process. - Monitor customer, market, and competitor activity and provide valuable marketplace input into company strategy - Cultivate and maintain strong relationships with existing and prospective clients to understand their software needs and provide tailored solutions. - Collaborate closely with cross-functional teams including sales, marketing, and product development to ensure a unified approach toward business goals. - Maintain expert knowledge of the product by keeping abreast of the company s solutions, competition, and proper positioning, with the ability to convey expertise to prospects and clients - Maintain expert knowledge of products, with the ability to convey expertise to prospects and clients. - Properly submit, update, and execute upon named account outreach attraction-based sales plans in an accurate and timely manner. - Stay up-to-date with industry trends, competitive landscape, and technological advancements to identify business growth opportunities. - Mentor and guide junior members of the business development team to enhance their skills and performance. - Regularly share your learnings and understanding of the market with the team. - Identify new opportunities for creating partnerships and adding new channels to the sales funnel. Job Requirements: - 4-10 years of overall successful, sophisticated, consultative sales experience - Experienced at handling the SDR team within an organization - End to End Sales experience - Proven experience with SaaS Solutions (Preferred) - Domain knowledge in strategic selling methodologies and processes, and digital marketing or analytics industries required - Outstanding interpersonal, organizational, and presentation skills - Effective verbal and written communication skills - Ability to thrive in fast-paced, dynamic environments - Must be passionate, adaptable, intelligent, and self-motivated Timings: This is an inside sale, hence requires you to operate as per US time zones which is exclusively a US NIGHT SHIFT - 7:00 PM IST to 4:00 AM IST.

About ZenTrades: ZenTrades is a growing product startup with a strong foundation in the world of SaaS (Software as a Service) business solutions for Field Service Management software. Why should you join the ZenTrades Team This is an opportunity to be part of the blitz-scaling team thats shaping an industrys narrative. We are on a mission to revolutionize the Field Service Management domain boost their sales metrics, productivity, and efficiency by scoring on leadership opportunities that are otherwise lost in the field. At ZenTrades we foster a culture of openness and we arent a company where information and ideas exist in silos. Team members are empowered and encouraged to pursue out-of-the-box ideas, think for the organization, and make mistakes that will assist us to grow through which we create a difference in customers and our lives. We encourage our people to challenge the status quo. We value creativity, hard work, initiative, and radical ideas above all else. We value transparency, and vulnerability and love to work with people who are self-driven, resourceful, and want to create an impact. Most importantly its fun working with a group of people who are passionate about building a legacy. Every Leader within the team is hands-on and has inculcated the vision of being open to putting the best interest of the organization first. The Leader should inspire the team, be resourceful to ensure the team and the organization succeed, and be hands-on in bringing the best resources within the team and promoting talent. Position Overview - SDR manager We are seeking an experienced and results-driven Sales Development Representative (SDR) Manager to lead our dynamic team. The SDR Manager will play a pivotal role in driving ZenTrades growth by overseeing the development and execution of strategic sales initiatives. The successful candidate will be responsible for managing and mentoring a team of Sales Development Representatives while collaborating closely with other departments to achieve company objectives. We are seeking candidates with a credible attitude, who are humble, energetic, ambitious, and can thrive in a fast-paced ambiguous environment. Were looking for a high-energy focused, and success-driven person who is technically savvy and quick on the feet. Roles and Responsibilities: 1. Lead, mentor, and inspire a team of Sales Development Representatives to achieve and exceed targets. 2. Develop and implement effective sales strategies to generate qualified leads for the sales team. 3. Conduct regular training sessions to enhance the skills and performance of the SDR team. 4. Analyze performance metrics and implement improvements to optimize the lead generation process. 5. Collaborate with the marketing team to align lead-generation efforts with overall marketing objectives. 6. Utilize CRM software to track, analyze, and report on key performance indicators. 7. Foster a high-performance culture that values teamwork, continuous learning, and individual growth. 8. Stay informed about industry trends, competitor activities, and market developments to guide strategy. Eligibility and Requirements: 1. Bachelors/Masters degree in Business, Marketing, or a related field. 2. Proven experience (4 to 8 years) in managing and leading successful Sales Development Representative teams. 3. Demonstrated success in meeting and exceeding lead generation targets. 4. Strong understanding of SaaS and the blue-collar industries. 5. Excellent communication, leadership, and interpersonal skills. 6. Ability to thrive in a fast-paced, dynamic startup environment. 7. Proficiency in using CRM software (e.g., Hubspot) and other relevant tools. 8. Proven ability to analyze data and generate actionable insights. 9. Hands-on experience with prospecting and nurturing cold leads 10. Experienced at handling the SDR team within an organization 11. End to End-to-end sales experience. 12. Proven experience with SaaS Solutions (Preferred) What We Offer: 1. Competitive salary and performance-based incentives. 2. Opportunities for career advancement in a rapidly growing startup. 3. A collaborative and innovative work environment. 4. Health and wellness benefits. 5. Ongoing professional development opportunities. 6. If you are passionate about driving success in a high-growth startup environment and have a proven track record in SDR management, we invite you to apply. Join ZenTrades and be part of a team dedicated to transforming the way blue-collar industries operate in North America and Canada.

As an SEO Specialist, you will actively contribute to meaningful projects, work closely with leadership, and gain significant experience in working directly with high-velocity growth teams and exciting real-world software engineering experience. What is in store for you? Join the Pioneers: Become an integral part of a company thats making waves by redefining the status quo. Get ready to be part of something truly remarkable Cutting-Edge Innovation: Dive into the world of cutting-edge technologies and products that are reshaping how the home services industry functions in the North American market. Youll be at the forefront of industry transformation SaaS Industry Impact: Play a pivotal role in making a significant impact in the multi-billion-dollar Software as a Service (SaaS) industry, contributing to its ongoing evolution Unlimited Growth Potential: Your journey with us promises continuous learning and immense personal and professional growth. Your horizons will expand far beyond your current limits Embrace Start-Up Culture: Experience a vibrant start-up culture that youll cherish throughout your career. Enjoy an atmosphere of innovation, agility, and collaboration that fuels your passion for work Job Responsibilities: Conducting keyword research to pinpoint valuable keywords and creating content strategies centered around them Conduct comprehensive site auditing and proactively identify on-page and technical SEO opportunities Enhancing search engine rankings by optimizing on-page elements such as website content and metadata Monitoring and evaluating website traffic and search engine rankings to identify opportunities for optimization and developing plans accordingly Developing and executing SEO and Content Strategies Working closely with content writers to optimize content Understanding of user intent and how to create content that meets it Managing and optimizing SEO tools like Google Analytics to track website performance and make informed decisions Working alongside the marketing team to create and execute content marketing campaigns Staying current with the latest SEO developments and algorithm updates, and applying them to enhance website performance Communicating SEO results and recommendations to the marketing team and other stakeholders Proven experience in ranking a website in the top 10 result Hands-on experience using tools like Semrush, ahrefs, Moz, clarity, etc. Understanding of HTML and CSS would be an add-on Job Requirements (Skills and Experience): A minimum of relevant 2 years of SEO experience, preferably in a SaaS/ B2B environment Educational Background: Graduated from a bachelors degree program Demonstrating a solid foundation in the principles of marketing A solid understanding of search engine algorithms and ranking elements Data-driven & super-analytical in prioritizing various traffic generation & branding activities Strong knowledge of SEO Tools (keyword tools, Google Analytics, Google Search Console, Semrush, Moz, Ahref, etc) Surfer SEO: for content optimization SEMrush: for SEO analysis and competitor research Google Analytics: for tracking and analyzing website traffic Google Search Console: for monitoring site performance and search queries Link Whisper: for internal linking and backlink management Fluency in SEO core elements including on-page and off-page tactics, site-navigation optimization, internal linking, URL structure, metadata, headers, page templates, XML sitemaps, canonical tags, structured data tags, etc Curious about delivering quality content, putting the user at the heart of the creation process Concept ideas that build awareness about our brands famous Worked with early-stage start-ups or SaaS companies in the past You have strong communication and articulation skills Can-do attitude or can hustle Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment A belief in taking end-to-end ownership of things Excellent attention to detail, accuracy, and quality