Job descriptionTake ownership of customer issuesTroubleshoot problems and drive resolutionsEscalate unresolved issues to relevant internal teamsCollect prompt and accurate customer feedbackEngage with clients in a friendly and professional manner while actively listening to their concernsPreferred candidate profile Excellent Communication Skills Required. (Freshers with Excellent Communication Skills can also apply) Proficiency in English & Tamil must.Any other languages besides Tamil and English (Required) Perks and benefits Cell phone reimbursementHealth insuranceInternet reimbursement