Manager, Research Data & Operations Who you are: Do you have the ability to help businesses understand their consumers or clients? Does collecting and analyzing information to identify issues excite you? We just might have a position for you! Spiceworks Ziff Davis is on the hunt for an experienced Researcher to embark on a never-ending quest.What youll do: As a SWZD Research Data & Operations Manager, you’ll be tasked to leverage fact-based research to help clients better market their software and services and make informed decisions about their product and marketing strategies. As an Analyst, your job is to collect, analyze, and present survey data and generate insights to understand what's relevant and what's not. What will be your responsibilities? Design and implement custom surveys in collaboration with Research Directors and survey vendors. Analyze business outcomes driven by technology adoption and create best-in-class data cuts. Create clear, engaging data visualizations in PowerPoint that support client decision-making. Develop insightful reports and presentations, translating complex data into actionable takeaways. Synthesize research insights to create compelling and credible narratives for various marketing assets, including articles, whitepapers, infographics, ebooks, videos, and more. Gather and evaluate research vendor bids while monitoring costs to ensure invoices align with project budgets. Manage external research vendors to ensure timely and high-quality deliverables. Oversee data collection processes to ensure quality and accuracy. Continuously explore new ways to enhance research quality and improve processes. Partner with cross-functional teams — including marketing, sales, content, and project management — to seamlessly integrate research into broader strategic programs. What does it take to do this job? 4+ years of relevant market research, statistics, and survey experienceHands-on experience designing online and phone-based surveys (Qualtrics is a plus!) Strong writing and presenting skills Strong data analysis skills, particularly in Excel Experience managing research vendors for sampling and translations Familiarity/acumen with business software (i.e. Microsoft 365, Google Workspace, Salesforce, Wrike, etc.) Excellent problem-solving, writing, and presentation skillsA proactive mindset with a passion for uncovering insights Understanding of technology vendor landscape and/or experience with technology marketing Ability to work across disciplines and collaborate with multiple teams Interest in managing and mentoring other researchers as our team grows Allinterviewswilltakeplaceoverphoneorvideoconference. Spiceworks Ziff Davis is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group, particularly in the technology industry. Some candidates may see a long list of job requirements and feel discouraged because they don't match every single bullet point - we suggest, please apply anyway. We're flexible on location wherever possible - we are a Work From Anywhere company. We don't believe in a "perfect" candidate because we believe in our core value, "Evolve and Adapt Quickly". If you believe this is a role that you'll be excited to work in every day, want to be a part of a culture like ours, and will be relentless about pushing boundaries to succeed, please apply. Who we are:Spiceworks Zi Davis (SWZD) is a trusted global marketplace thatconnectstechnology buyersandsellerswiththemostactionableandpreciseintentdata.Weareuniquelypositionedtooer techbrands unmatched visibility into accounts that aretrulyin-market,byleveragingourscale,quality and diversity of intent data. With unparalleled access totheworld’smostinfluentialtechnologybuyers throughacombinationoffirst-party(Community,Tools,Editorial)andthird-partyintentdata,SWZDisa leader in intent-backed, intelligent, omnichannel marketing.

Who you are: As an Associate Business Analyst, you'll work closely with Product Managers, Software Engineers, Sales, Marketing and Customer Success on projects for our most strategic clients, helping to deliver value and help define our data analytics roadmap. Eager to jump into a pivotal role that's essential in enabling data-informed decisions? Its time to apply!What youll do: As a Business Analyst, you’ll be working with stakeholders across the organization for our most strategic clients, using our many diverse and rich data sets to conduct custom data analyses. You will help guide the direction and development of our data analytics products and services. Your day-to-day: Act as the subject matter expert for accessing and analyzing diverse, unstructured data across the SWZD universe using a combination of analytic software. Work cross-functionally with Data Engineering, Product, Marketing and Sales leadership to define the business requirements for data collection, analysis and infrastructure needs. Design, test, validate and implement custom client data products and services. Develop self-service BI reporting for long term support of internal business units and external client needs. Develop different metrics for measuring the effectiveness of media advertising, email and demand generation products for strategic clients. Help drive new business and support strategic clients through data driven decisions that are key to structuring and closing deals, and improving customer campaigns Act as point of contact for all strategic customer data questions - interpret and communicate findings to non-technical audience.What does it take to do this job?Please note that a candidate will always be evaluated in the totality of their application and interview. It is not an expectation that a candidate has attained all the subsequent requirements. Bachelor’s degree in statistics, mathematics. engineering, data science, economics or related discipline. Minimum 1+ years of industry experience in analytics, business intelligence, data science or another related field. Advanced Analytical / Data analysis skills with high attention to detail Exceptional problem solving and the ability to find creative solutions. Excellent communication skills (both written and orally), and a proven ability to produce written reports and present findings to non-technical stakeholders, both internal and external. Professional experience (1+ years) working with python, pandas, numpy or other advanced analytical and statistical software. Professional experience (1+ years) working with BI reporting software such as Tableau and Power BI (Tableau preferred). Professional experience (1+ years) working with SQL, relational databases and database warehouses (SQL, Snowflake, Redshift, Athena). Professional experience using managed cloud services (AWS Preferred). Professional experience working with clickstream / ecommerce analytic data (Google Analytics). Professional experience working with collaboration and project management tools (Jira, Wrike) and enterprise documentation tools (Confluence). Fluent in Excel, including pivot tables and vlookups Understanding of the B2B technology vendor landscape Knowledge/experience with technology marketing Upbeat attitude – approaches challenges as opportunitiesPerks and Benefits of working at Ziff Davis Unlimited flexible time offWork From Anywhere policy - Remote Work Volunteer paid time off Generous holidays Recognition Programs - yes there are multiple, AND prizes! Remote-first work experience and a work from anywhere culture Weekly coffee chats with leaders Wellness and mindfulness programs Career advancement opportunities Sick days Generous Paid Parental Leave Bi-weekly Townhalls Regional holiday celebrations Community give-back celebrations Transportation Assistance for night-shift employees Unwavering commitment to diversity and inclusion Employee stock purchase program***In terms of logistics, all interviews will take place over phone or video due Work From Anywhere policy*** Ziff Davis is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group, particularly in the technology industry. Some candidates may see a long list of job requirements and feel discouraged because they don't match every single bullet point - we suggest, please apply anyway. We're flexible on location wherever possible - we are a Work From Anywhere company. We don't believe in a "perfect" candidate because we believe in our core value, "Evolve and Adapt Quickly". If you believe this is a role that you'll be excited to work in every day, want to be a part of a culture like ours, and will be relentless about pushing boundaries to succeed, please apply.

About his Role:Ziff Davis is looking for a Product Manager with strong technical acumen who can help us deliver best-in-class reporting for internal stakeholders and external clients.In this role, you will be responsible for building reporting pipelines and interfaces; engaging with Sales, Client Services, and Marketing teams to prioritize business critical reporting enhancements; and getting under the hood and writing technical requirements for front-end and back-end data engineering teams. Who You Are:An experienced Technical Product Manager who can fluidly transition between scoping client facing products and diving into APIs and data tables. You know how to find the most impactful features amidst a full backlog and frequent client requests. You are comfortable and equipped to write technical requirements using API documentation, understanding the foundations of SQL, and helping data engineers solution outcomes. You understand how reporting is more than just numbers on a page and you can translate raw numbers in APIs and tables into insights that can be used for intelligent decision making. You have strong experience in delivering reports across one or more BI or reporting tools.Job Responsibilities:Create product roadmap for new reports and enhancing existing reports that can be utilized for results and insights by internal client facing teams and external clients. Fluidly transition between in depth technical solutioning and high level discovery with clients, sales teams, and client services teams.Act as a subject matter expert for the product, providing guidance and support to internal teams and external stakeholders.Contribute to the design and development of reporting products and the pipelines that feed them.Support an agile team - collaborate and lead front-end and back-end engineering teams by communicating requirements, prioritizing and delivering new features, and removing roadblocks.Drive innovation and evolution of Spiceworks Ziff Davis reporting products by conducting interviews, analyzing market trends and competitor offerings.Understand complex data dependencies across datasetsWork with BI and engineering to clarify, triage, and prioritize bugs.Qualifications:Minimum 5+ years of product management experienceExperience with the use of APIs and data tables to deliver products that are consumed by a non-technical end userExperience working with client facing teams, understanding their needs, & scoping and prioritizing features that drive the most value to clients and the business.Experience working with cross-functional agile teams.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Knowledge and passion for emerging AI technologies preferred.Minimum 3+ years knowledge of SQL requiredExperience working with Sisense reporting is preferredExperience with Tableau preferred.Experience with marketing insights, marketers, or marketing agencies preferred.Must be willing to work flexible evening hours to accommodate varying time zonesAbility to work remotely and independently.Perks and Benefits of working at Ziff Davis Unlimited flexible time off Volunteer paid time off Generous holidays Recognition Programs - yes there are multiple, AND prizes! Remote-first work experience and a work from anywhere culture Weekly coffee chats with leaders Wellness and mindfulness programs Career advancement opportunities Sick days Generous Paid Parental Leave Bi-weekly Townhalls Regional holiday celebrations Community give-back celebrations Transportation Assistance for night-shift employees Unwavering commitment to diversity and inclusion Employee stock purchase program***In terms of logistics, all interviews will take place over phone or video due to our Work From Anywhere policy***

SummaryThe Business Development Executive - AG is focused on understanding & articulating clients offerings in order to assist them in the demand / appointment generation programs in defined geographies. He/ She will act as an extension of the clients sales & marketing team and is responsible to generate sales qualified leads (SQL).ResponsibilitiesUnderstand the offering of the client organization and effectively perform outbound calls to target prospects in defined geographies Map global markets, capture market intelligence & identify target markets Effectively articulate value proposition to decision makers and assess buying interestProspect, Educate, Qualify and Develop accounts to create sales ready leads for clients Engage in meaningful conversation/s with key decision makers and business owners Consistently meet or exceed targets to create high quality sales pipeline for our clientsBe Responsible for lead nurturing and follow up programs designed by the customerDesired ProfileExceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence Freshers with exceptional communication skills with a flare to work in the field of Technology salesPreferred applicants from Inside Sales, Tech sales, Business Development roles. Team Player who possesses a desire and ability to work in fast paced, goal oriented high growth sales environment Demonstrated aptitude for technology and sales Flexible to work in 24 x 5 environment

We are hiring a DevOps Engineer with 6+ years of professional experience to elevate our infrastructure and platform engineering capabilities. The ideal candidate will be a strategic technologist with profound expertise in cloud infrastructure, containerization, and continuous delivery.Responsibilities Architect, implement, and maintain resilient cloud infrastructure leveraging AWS and Amazon EKS. Develop and manage infrastructure as code (IaC) using Terraform/CDK, ensuring scalable and reproducible cloud environments. Design and implement comprehensive IAM strategies with advanced security controls. Create and optimize continuous integration and deployment (CI/CD) pipelines using GitLab and Argo CD. Manage and optimize Amazon RDS database infrastructure, including performance optimization and robust backup strategies. Administer CloudFlare for enhanced network security, performance, and content delivery Develop and maintain comprehensive technical documentation for infrastructure architecture. Collaborate cross-functionally with product, development, and operations teams. Implement advanced monitoring, logging, and alerting solutions to ensure system reliability. Conduct regular security audits and implement industry-best cloud infrastructure practices.Required Qualifications 6+ years of professional DevOps engineering experience in product/service companies Expert-level proficiency in AWS cloud services, with specialized expertise in EKS Proven track record of implementing infrastructure as code using Terraform Deep understanding of containerization and Kubernetes orchestration Advanced IAM security implementation and management Extensive experience with GitLab CI/CD and Argo CD Demonstrated expertise in managing and optimizing RDS databases Proven experience with CloudFlare configurationTechnical Skills Cloud Platforms: AWS, Amazon EKS Infrastructure as Code: Terraform, CDK CI/CD Tools: GitLab, Argo CD Containerization: Docker, Kubernetes Database Management: Amazon RDS, Snowflake (good to have) Networking: CloudFlare Security: IAM, Security Groups, Network Policies Scripting: Python, Bash Monitoring: Datadog, CloudwatchEducational Qualifications B.Tech/B.E. in Computer Science or Information Technology.Preferred Certifications AWS Certified DevOps Engineer Certified Kubernetes Administrator (CKA) SHIFT TYPE:This role has a business requirement to work in ROTATIONAL SHIFT i.e. Day shift and Night shift.Below are the shift timings details:Day Shift: 11:00 AM 08:00 PM ISTNight Shift: 06:30 PM – 03:30 AM ISTShift Rotation: Shifts will rotate for every two weeks