What you will be doing: Responsibilities Deliverables: Use Case Solution Doc Development Capture internal, pre sales prospect, and post sales customer use cases/requirements/features and work closely with the product engineering teams to explain the requirements with required documents. Example user story, solution doc, DFD, Mock up, Sequence Diagram, etc. Responsible for preparing User Stories, Data Flow, Business Requirement Documents (BRD), Functional Requirement Specification (FRS), and use cases. Construct workflow charts and diagrams; study system capabilities; write specifications, develop mockups and prototypes by working with Product Associate (Creative). Solutions Engineering Attend and drive customer meetings in pre sales, to support Sales, by capturing complex use cases, workflows, and feature requests into cohesive user stories, developing mock ups with the Product Associate (Creative), and delivering fully realized deliverables. Attend and drive customer meetings in post sales, to support CSMs, by capturing complex use cases, workflows, and feature requests into cohesive user stories, developing mock ups with the Product Associate (Creative), and delivering fully realized deliverables. Perform pre and post sales Demos, with Sales and/or CSMs, to demonstrate new, recent features and complex platform capabilities. Feature Scoping Requirements Capturing Develop use cases, user stories, and solution docs around innovation ideas and platform enhancements gathered by analysis of RFPs/RFIs. Develop use cases, user stories, and solution docs around innovation ideas and platform enhancements gathered by analysis of competitive market like and unlike platforms. Develop use cases, user stories and solution docs around innovation ideas and platform enhancements gathered. Reporting to: Head of Product Qualifications: Bachelor s Degree in technical field of study or equivalent work experience.